Dr. Helms at Wal-Mart Eye Center

Hendersonville, TN

#21 Jan 21, 2011
ONLY ONCE wrote:
I agree very unprofessional. Was in a hurry to rush you out the door. Receptionist rude.
Go to Old Stage very professional!! Highly recommend.
How much do they charge for an eye exam?

Antioch, TN

#22 Jan 21, 2011
I cannot stand him! He always acts like I'm an idiot when I can't read the letters on a row.

And the receptionist is a "Class A" bitch

Paige, TX

#23 Jan 26, 2011
The receptionist is sooooo rude. I told the girls in the vision center where I get my glasses how rude they both were and they said they hear it all the time.

Brentwood, TN

#24 Jan 26, 2011
that doc is a rude a**, I went there for an exam to get my perscription for glasses and he was so rude and disrespectful to me and my wife.
Flower Power

Elizabethtown, KY

#25 Feb 2, 2011
Don't go there! I went there for a check-up. Ended up getting glasses that I didn't need nor could I use. He tried to give me contacts. I demanded a new eye exam only for Dr. Helms to admitt to me that I have 20/20 vision. I was very young and listened to what the Dr. was telling me. I demanded all my money back!! I got my money back for the glasses. Dr. Shelly Shaw is awsome.

Columbia, SC

#26 Feb 2, 2011
I've been seeing him for years,and I've never had an issue with him. Its those bitches at the desk I don't like.

United States

#27 Dec 21, 2011
just came from the eye dr at wal mart, dr helm, for the second time this month and he cant get my contacts right he had the nerve to say it was my fault and that I must be high and ask me what I was on ..... I am a pastors wife and havent done drugs since the 70's .... this is the first comment on him and I am getting in touch with the vision ctr main office and filing a complaint ......
Have not been back since

Johnson City, TN

#28 Dec 21, 2011
Went in over a year ago. Had my exam. Used the contacts they provided at that time until my prescription was filled (through Walmart). When I got my order, I could not see with the contacts. Went back and told him that something wasn't right and he said my eyes had changed! In the time it took for a prescription to be filled? Really? He was very rude, talked down to me, and suggested that maybe I had two contacts in each eye, as if I was too stupid to know to take one set out before putting another in. For the record, I wasn't new to contacts, I'm a college graduate and a mature business professional, so I didn't need to be treated like I was beneath him. Haven't been back since. Walmart should be concerned that he represents their name.
Have not been back since

Johnson City, TN

#29 Dec 21, 2011
By the way, I'm a woman, so that may have something to do with it. Reading through these posts it seems that men are the ones defending him. I think he has a problem with women.

Smyrna, TN

#30 Dec 21, 2011
I went there once; NEVER AGAIN! The receptionist, Tonya, is extremely rude. She belittled and talked down to me and talked to me like a child. My phone was on vibrate and it went off while she was running tests on my eyes. I ignored it and she was like, "Is that your phone? You are supposed to turn it off." Listen bitch I chose to ignore it. Kiss my ass! She's lucky I didn't shove it up her rude ass.
been there 2

United States

#31 Dec 22, 2011
I went there n he messed up my eyes told me my glasses should stay the same but my contacts needed changed. Really he though I was stupid or something. Tonya thinks she's the shit n she is a rude bitch....

Antioch, TN

#32 Dec 23, 2011
whatabout wrote:
What do you think about the eye doctor at Wal-Mart?
Horible...go elsewhere...
i feel your pain

Greeneville, TN

#33 Nov 6, 2014
What was I thinking wrote:
This guy is not competent. I went for contacts. One eye was wrong. His solution was to stick my finger in my eye every few minutes to adjust the contact. Said it was the way my eye was shaped. Went to another doc and they just adjusted the prescription and it worked fine, no finger in the eye every few minutes. I will never go back!
I recently went to him because it was a long wait to make an appointment at my usual Optometrist (the one behind sonic). My contacts move all the time and i barely wear them because of that. I ordered by contact lenses and realized that they weren't for astigmatism and that is probably why they don't fit properly. now I'll probably have to schedule another appointment because my prescription isn't for astigmatism and it should be. I don't think I'll go back to him. It's ridiculous that he told you to fix them with your finger when they are supposed to realign on their own and shouldn't really move at all. It's annoying to blink and have to wait for the to adjust so you can see. I never had this problem until I went to him.
cant stand her

Greeneville, TN

#34 Nov 12, 2014
Tonya needs to be bitch slapped.
They are RUDE

Kingsport, TN

#35 Nov 12, 2014
All of the staff there acts like that it is a great burden to assist you. The receptionist was dressed like a ho and the so-called Dr. has NO personality whatsoever. I won't go back.

Since: Jun 13

Location hidden

#36 Nov 12, 2014
I don't think that man is actually a real Doctor. He just tests and fits you for glasses.
New World Man

Johnson City, TN

#37 Nov 13, 2014
An optometrist is an eye doctor who has earned the Doctor of Optometry (OD) degree. Optometrists examine eyes for both vision and health problems, and correct refractive errors by prescribing eyeglasses and contact lenses. Some optometrists also provide low vision care and vision therapy.
Both optometrists and ophthalmologists examine eyes and prescribe eyeglasses and contact lenses.
Optometrists also may participate in your pre- and post-operative care if you have eye surgery performed by an ophthalmologist. With a few exceptions, optometrists in the U.S. are not trained or licensed to perform eye surgery.

Johnson City, TN

#38 Nov 18, 2014
If that's the WalMart in Greeneville, they need to take a course in Social Skills. Most unfriendly employees I've ever been around.
Save your time and money

Greeneville, TN

#39 Nov 18, 2014
I went there one time, and that was enough for me. I felt like I was being rushed out, I have to say he was very cold and unprofessional. I will never go back nor will I recommend him to anyone. Do not go!!!!

Rock Hill, SC

#40 Nov 22, 2014
Save your time and money wrote:
I went there one time, and that was enough for me. I felt like I was being rushed out, I have to say he was very cold and unprofessional. I will never go back nor will I recommend him to anyone. Do not go!!!!

I went there once and I will NOT go back! He is rude and arrogant . He acts like he is doing you a favor when he checks your eyes and rushes you through. Walmart must be desperate to keep him with his rude personality.

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