My call came 2 hours after the severe storm went by, within 10 miles of my home.
With lives in the balance, you should not give anyone the chance to be wrong - not even once. First time, next time, or the last time.
If they can't do their job 100% correct 100% of the time, they should find another line of work - not be working in countywide emergency services.
You are one of the many in our area who always have low expectations and rarely demand excellence - I can tell by your posting!
This makes me laugh. I must admit, it's hard to make demands one someone who is implementing something for the first time. I would agree with you whole-heartedly if this was the second or third time a few homes got missed, however, that is not the case. My point,(which you obviously missed), was that even slightly flawed, the system is much better than what we had to rely on previously...which was no phone-call system at all. My goodness what it must have been like to have been your children. Feel sorry for them.