Conway endoscopy center
Posted in the Greenbrier Forum
#1 Jul 18, 2013
Just wanted to make everyone aware of how horrible our experience was at this facility. We are educated professionals - I work in the medical field and was absolutely appalled at the poor level of service provided at this clinic. The staff is barely civil, some quit rude. My husband suffers for panic attacks and must have someone with at all medical procedures. This staff forbid me from being with him before and after the procedure even after sharing this information with the staff several weeks prior to our appointment. They tell you whatever you want to hear to get the business then do the complete opposite when you arrive. I have sent a letter to our insurance asking that this clinic be removed as a referral source for others on our insurance plan. If they would have just been upfront in the beginning we could have chosen another provider more inline with our philosophy of care. Hope they change hands soon, conway deserves better from it's medical professionals!
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