Belfonte outreach
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SLOW

Grayson, KY

#1 Dec 28, 2012
What kind of experience has everyone else had with trying to make appointments here and wait time wshen they have an appointment?
anon

Fenton, MI

#2 Dec 28, 2012
It depends on which provider you are scheduled with. It isn't to difficult to get an appointment there which is also depending on which dr you see. Is there anyone in particular you see?
Bob

Wickliffe, OH

#3 Dec 28, 2012
I've called for hours several times and they won't even answer. The drs are great but the people out front suck.
SLOW

Grayson, KY

#4 Dec 28, 2012
Well I called this morning and of course got the machine that sayed all the crap about how there patients are important to them and to hold someone would be with me very soon. Ok that was at ten minutes after 9. I was in the process of cleaning so I put the phone on speaker and set it on the counter by the time I had turned it off and gave up it was 1 hr and 2 minute later.
Curious

Flatwoods, KY

#5 Dec 28, 2012
Does anyone else think that they've went downhill after they moved?
todd

Ardsley, NY

#6 Dec 28, 2012
Curious wrote:
Does anyone else think that they've went downhill after they moved?
I don't think they have but I'm very pleased with my doctor that works there. Could be bad management and not the staff.
anon

Fenton, MI

#7 Dec 28, 2012
They implemented a new phone system so it does take them longer answer the phone however they do take walk ins.
Yeah

United States

#8 Dec 28, 2012
I have called many times and get the answering notice to hold. They have 5 doctors and no one can get through to make an appointment. If your lucky to get an appointment you have to wait FOREVER, if you walk in you have to wait even longer. Not to mention if you have labwork or testing, no one ever calls you with results. I stopped going there, I go to the Cannonsburg outreach now. They are friendly and do what they can to get you in quickly. The nurses always call me with labwork results within 1 to 2 days. I recommend them to anyone. The providers are also very good.
pathetic

Grayson, KY

#9 Dec 29, 2012
I am changing to King's Daughters. First of all I was there for a visit and I overheard thed nurses gossiping about a patient that had came in and they were all going and peeking at the waiting room to see. Then after I was back in the office I had waited over an hour, in the mean time I went out to the restroom one=ce and another time to get a drink. Both times the Dr I was suppose to see was sitting on her computer. It would have been different if she had other patients but she didn't so she was studying or doing some kind od of work on her pc when she could have taken 5 minutes to swee me and let me go. I left and told them the reason and I didn't recieve an apology or anything. Place is pathetic.
Cam Brady

Ironton, OH

#10 Dec 29, 2012
pathetic wrote:
I am changing to King's Daughters. First of all I was there for a visit and I overheard thed nurses gossiping about a patient that had came in and they were all going and peeking at the waiting room to see. Then after I was back in the office I had waited over an hour, in the mean time I went out to the restroom one=ce and another time to get a drink. Both times the Dr I was suppose to see was sitting on her computer. It would have been different if she had other patients but she didn't so she was studying or doing some kind od of work on her pc when she could have taken 5 minutes to swee me and let me go. I left and told them the reason and I didn't recieve an apology or anything. Place is pathetic.
Who was the doctor??
pathetic

Grayson, KY

#11 Dec 30, 2012
Wooley
pathetic

Grayson, KY

#12 Dec 30, 2012
When I seen er the first time I really liked her and told several people about her and they call for appointmemts as well. But after this I will be sure to call them and tell them different!!!
Cam Brady

Ironton, OH

#13 Dec 30, 2012
pathetic wrote:
Wooley
That's sucks. I don't see her and haven't heard anything about her. I see someone else there and the service is great with her.
anon

Fenton, MI

#14 Dec 30, 2012
I have never had any problems with Conley or Sargent. They are both great. There isn't much wait time with either one and they will call with my test results personally.
never had a problem

Plummers Landing, KY

#15 Dec 31, 2012
When they are on their computers they are either dismissing the patient, sending their antibiotic in, or pulling your records. They have always done a wonderful job for me & they always call me when my tests come back & they call just to make sure I am doing better. Great place, great workers, great environment. I respect the health care facility & every thing they have done. God bless them.
webb

Salyersville, KY

#16 Jan 1, 2013
They have done awesome by my family. Conley is the best there is in my book. She has years of experience, kind hearted which is a rare trait in the medical field. She has went above and beyond in her field of expertise. I hope they work out the phone issues but other than that. I support them 100%.
the best

Ashland, KY

#17 Jan 3, 2013
when they lost DR.SHANNON they lost a great DR
Abc

Ashland, KY

#18 Feb 6, 2013
I think they need new staff, nurses and some doctors they are horrible there....
MEM

Frankfort, KY

#19 Feb 6, 2013
Abc wrote:
I think they need new staff, nurses and some doctors they are horrible there....
lIKE WHO?
help

Campton, KY

#20 Feb 6, 2013
Will they wright pain meds, for people in bad shape?

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