Review: A-1 Appliance Repair
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BRUCE PARRY

Grand Rapids, MI

#21 Aug 16, 2014
WHY THE HELL WOULD U SAY ANYTHING NICE ABOUT A MAN THATS SCAMMED THE ELDERLY FOR OVER 3 0 YRS TOTAL PEICE OF SHIT THIS MAN IS NEEDS TOO GO TOO PRISON GET HIM OFF THE STREETS LET HIM SMOKE HIS CRACK IN THERE
no repair

United States

#22 Jun 18, 2015
Samsung referred him.(They hopefully won't do that again-i reported him). He never called me to make repairs to my dryer but closed out my repair ticket with Samsung as if he had actually came and repaired my dryer. Got paid for doing nothing....when I called his phone it went to voice mail..mailbox full, cannot accept new messages. BEWARE!!!!!
Angry Former Customer

Grand Rapids, MI

#23 Dec 9, 2015
HORRIBLE! This company was referred to us by Samsung and a month later, our 5 month old dryer is STILL broken! It took a week and a half to get him to come out in the first place, he told us what was wrong and that he would have the part on Monday of the following week. Monday came and went with no phone call and we called him several times that week with no return call or answer. Finally, he came out the following Monday to fix the problem only to tell us that there was another issue as well - seems a thorough evaluation at the first appointment would have told him that. He needed to order another part and it would be in on Wednesday, but of course - no follow up. My husband and I have called him several times and left several messages and to this day have not heard back. We called Samsung and told them to cancel our service with this company and to recommend a new service and the new service was able to tell us over the phone what the problem is without having to come and look. Will never order another Samsung appliance again (angry enough that we are stuck with this one) because they break 5 months after purchasing!

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