MARVIN online not ready for prime time

An online way for unemployed Michigan residents to make their bi-weekly contact with the Unemployment Insurance Agency is coming but it's only being tested right now. Full Story
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MYM

Birmingham, MI

#121 Nov 17, 2009
I missed my scheduled call day, so I need to call on Thursday. It takes two days for the payment to hit my debit card. My question will Marvin deposit on a Saturday.
Thank you

Since: Jun 09

Negaunee, MI

#122 Nov 18, 2009
Once again, how & why do you miss it???
MYM

Birmingham, MI

#123 Nov 18, 2009
@T_MAN not to go into any personal detail but this week has been a very traumatic time for my family. I have never missed before and I'm sure I'm not the only one who has. I was seeking information on people who may have been in a similar situation. God Bless.

“MI needs the death penalty! ”

Since: Jun 07

Kalkaska

#124 Nov 23, 2009
Well folks it should come as no big suprise but MARVIN on-line has been down all morning. AGAIN. Seems to be a regular issue on Mondays.
ikallicrates

Clarkston, MI

#125 Dec 14, 2009
It is frustrating trying to get help with Marvin from UIA employees, but let's be fair to them. The Marvin system is as new to them as it is to us, and it was put into operation before it was ready to cope with the many many people who lost their jobs during the financial collapse. I registered with Marvin as soon as I was laid off, and 4 weeks later I got a form letter from them which said that I was ineligible because according to my 'employer' I was still working! Apparently the UIA had been slow processing the paperwork from my ex-employer, so I called him and asked him to resend the paperwork. 6 weeks later, I got a telephone call from someone at the UIA who told me that they got the paperwork and my claim had been approved, but my payments would begin that day. I would not be getting any compensation for the 6 weeks beginning from when I first registered. I give this guy credit for making the call, rather than just sending me another form letter, but I was still out 6 weeks of unemployment compensation that I was entitled to, so I called back and spoke to someone else. She agreed with me that the error was theirs, not mine, and said I would get compensation for those 6 weeks.

So the lesson here is be persistant. Don't give up. And don't get mad at UIA employees because you're having problems with Marvin. They didn't design the system, and they didn't put the system into operation before it was ready. The dummies who screwed that up are the executives, not the people who answer the telephone when you call with a problem.
johnojay43

Marcus Hook, PA

#126 Feb 15, 2010
I missed my call, called the next morning and was given a dollar amount, then inquired when four days later it hadn't went to my debit card. I inquired through marvin phone number and was told the payment was issued sent, now what! And just happens to be presindents day while my landlord beats at the door! I call chase and my account is zero dollors and sixty two cents!
mhab

Jackson, MI

#127 Apr 26, 2010
My husband's benefit year has just expired, and his 2nd extension is also now supposed to kick in. When we check his status on MARVIN's website it says his benefit year has expired and he needs to file a new claim.

My question: does this mean he has to re-input ALL of his income information that he did last year when he initially filed his claim for unemployment? And when he states his income for the last 5 quarters, now do we adjust that to include the last 4 quarters when he's been receiving unemployment, plus the 5th quarter when he was still employed before he got laid off? Or re-state the 5 quarters of income he had at his employer dating from Jan. 2008 thru April 2009, before he started collecting unemployment? I'm a bit confused. We've never had a benefit year expire before.
Chris

Brighton, MI

#128 Sep 7, 2011
Maybe things have changed since this is an old thread, but i figured i would post an update....i was laid off a month ago, already found new work, but in the meantime getting benefits was easy as can be. I filed my claim online, and made one stop to MI Works, then called MARVIN on my cert date. I was actually fired, but for a non-legit reason, so it took 3 weeks to get my benefits approved, but it all worked out fine. After certifying marvin, i got my first deposit a week later after approval came through. I certified again this Tuesday and am expecting a deposit sometime today. System has worked wonderfully for me. My only tip would be - if Marvin does not give you a check amount and issue date, then call the hot line ASAP. Wish all the rest luck with current economic conditions.
fino

United States

#129 Nov 18, 2012
Marvin told me a amount but never gave me my $$$$$
fino

United States

#130 Nov 18, 2012
Wat is that about
JeremyTschupp

Chicago, IL

#131 May 21, 2013
Why is there not a more comprehencive,responcible organization not getting those who have been unemployed the longest,...jobs!!!,their is no real ,...help for people.Its like a desert out here,with no jobs to drink,(is that a job on the horizon or just a mirash)I tried today to get into career quest to be a cirtified CNA,but mich works sais thetre not helping people get that training right now,that gets real upsetting when you keep getting told,you can do anything you put your mind too.But mich. works are just collecting their check and give you a comouter to use,to post your mediocre resume with a million others.
corey

Detroit, MI

#132 Jul 24, 2013
Biodredd wrote:
<quoted text>
IF you are set up on their system to get a paper check in the mail that may be why it didn't report a dollar amount. You need to go and change you payment method to either direct deposit or the Pay Card. UI is apparently no longer going to be issuing paper checks. I went for the Direct Deposit as I don't need to carry another plastic card around in my wallet.
What if you already have direct deposit setup and you still didn't get an dollar amount when certified?
corey

Detroit, MI

#133 Jul 24, 2013
07-20-13 was my first week certifying with marvin and it told my check couldn't be issued at this time or didn't give dollar amount neither. Could someone please explain what does that mean and what should I do about this situation?

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