Has anyone else had problems with Low...
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Little Rock, AR

#22 Apr 2, 2012
Try the paint in a test spot first. Paint after it dries, can have a different tint. This is one of the little things a pro would.
Heather

Festus, MO

#23 Dec 31, 2012
We bought 3 gallons of paint from Lowes to paint our Home, i needed one more to finish so i went and bought it. well get home start painting and realize its not the same color! This happend 5 times!!! they STILL have not got it right. i now have to go to Sherwin Williams. and yes they have a machine that mixes it. I really do like Lowes but i think this is just uncalled for.
realpainter

Ormond Beach, FL

#24 Dec 31, 2012
any book on painting or nowdays google it will tell you to box your paint. that means mix the cans together, to make them all the same color. best if you also look close at the smear of paint on the can when you buy it and they shake the cans. They Always put a smear on the top of the can...what do u think that is for???
summerbunny

Trumann, AR

#25 Jan 1, 2013
Heather wrote:
We bought 3 gallons of paint from Lowes to paint our Home, i needed one more to finish so i went and bought it. well get home start painting and realize its not the same color! This happend 5 times!!! they STILL have not got it right. i now have to go to Sherwin Williams. and yes they have a machine that mixes it. I really do like Lowes but i think this is just uncalled for.
Yeah i ended up having to take back two gallons myself. Whats the deal?
slick

Memphis, TN

#26 Jan 1, 2013
never had a problem wih their paint, however EVERY time I go in there it is a struggle to find someone to actually mix the paint. waited at the counter 15 minutes after telling customer service i needed help and eventually just walked out
Old man Bville

Blytheville, AR

#27 Jan 1, 2013
slick wrote:
never had a problem wih their paint, however EVERY time I go in there it is a struggle to find someone to actually mix the paint. waited at the counter 15 minutes after telling customer service i needed help and eventually just walked out
Same thing happened to me. Got tired of waiting and left. I learned later, if you need help just go to the north/east corner of the store near the lumber. That's where they hide from customers (and the boss knows it).
me just saying

Brookland, AR

#28 Jan 1, 2013
slick wrote:
never had a problem wih their paint, however EVERY time I go in there it is a struggle to find someone to actually mix the paint. waited at the counter 15 minutes after telling customer service i needed help and eventually just walked out
if you took a shower more often, maybe you could get someone to wait on you.
my thought

Orlando, FL

#29 Jan 1, 2013
They suggest that when using more than one gallon of paint, they should be mixed together in a 5 gallon bucket. This keeps the colors from being different which actually comes from difference in the base coat not the mixing formula. I was told this by Sherwin Williams. Just though I would pass on the info.
Pro Painter

West Jordan, UT

#30 Mar 2, 2013
The problem with Lowe's ain't the paint. Choose either Olympic's top tier product or Valspar's and you're getting a good 100% acrylic paint for no more than $35 per gallon (as good as any paint from a SW or Ben Moore for twice as much.)

What you won't get is reliable, consistent service from the paint desk. Associates (for the most part) lack anything beyond a rudimentary understanding of paint and it's application. That Lowe's encourages people to move from one department to another doesn't help, nor does it help that their folks are overtasked in general.

Associates also far are more concerned with making management happy than they are about pleasing the customer, no matter how much lip service they may pay to the contrary.

Lowe's will never gain an inch of ground on the competitors until they hire and retain true paint professionals to work the counter whose sole focus is paint.
guest

Blytheville, AR

#31 Mar 5, 2013
Pro Painter wrote:
The problem with Lowe's ain't the paint. Choose either Olympic's top tier product or Valspar's and you're getting a good 100% acrylic paint for no more than $35 per gallon (as good as any paint from a SW or Ben Moore for twice as much.)

What you won't get is reliable, consistent service from the paint desk. Associates (for the most part) lack anything beyond a rudimentary understanding of paint and it's application. That Lowe's encourages people to move from one department to another doesn't help, nor does it help that their folks are overtasked in general.

Associates also far are more concerned with making management happy than they are about pleasing the customer, no matter how much lip service they may pay to the contrary.

Lowe's will never gain an inch of ground on the competitors until they hire and retain true paint professionals to work the counter whose sole focus is paint.
And how do they do that in this town? Half of the work force wants to work in the mills and the other half want to sit at home in their pj's and collect a check so they can paint lemonade or skittles on their cars. No one in this area wants to make a honest living. Lowes does the best they can.
Dan Wilson Beavercreek

Troy, OH

#32 Jul 21, 2013
I will never buy paint from Lowe's again. We had purchased two gallons to paint bedroom which we liked the paint and color so much we decided to paint our large two story family room using same paint. We had only used a little over 1 of the 2 gallons purchased for the bedroom so we bought the 3rd gallon a couple days later. The first two had an "A" at the end of the code. The third had a "B". We had used the one with the "A" to trim out our two story fireplace and baseboard. We discovered after they dried they were different shades. We contacted Lowe's and they said the "A" & "B" are the mixers and should be the same. We now have a mess on our hands and will never purchase paint from Lowe's again. I am sure they will give us paint but I have been working this two story room for approximately a week now. I should have stuck with Porter Paint Store where the professionals go.
loWEsNDhO3s

Ashburn, VA

#33 Jul 21, 2013
HINT: i shouldnt hve to buy a bucket when they overprice there paint anyways 60$ for 2gallons and the colors dnt match..... maybe if they didnt have uneducated sluts working behind the counter yu'd get your moneys worth hoe shoulda paid more attention in art class than focusing on some other girls man.

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