Posted in the Goodlettsville Forum
I spent over $60 in gas there today (11am). After I filled up my van would not start. I called for help and realized that I would be waiting for about 30-40 minutes. I went inside to buy pizza. I had my 16 month old son with me so I thought it would be warmer inside. I ordered my pizza (I was overcharged) from the woman at the register and sat down to eat. I was feeding my son and this man walked in, goes behind the register and started talking to woman. After a minute, he tells me I have to leave the store because he has to take his wife home and there isn't anyone else in the store. I said, Are you serious? I just spent almost a $100 here and you are kicking me out of the store. He said, I have to take my wife home. I said it is the middle of the day and you are closing. I'm an actual customer, who just spent money. He told me I had to leave.
I have never been treated so rudely. Customer service is truly a lost art in some cases it more than likely was never known.
I hope that people will think twice before being a customer at this place.
I will never go back to that place. I filled my car up and kept having trouble with the credit card swipe, finally it went thru i filled up the car, got back in the car and sat there a good 5 minutes trying to find something in my purse since no one was behind me. I then left and woman chased me onto main st screaming and hit my car with her fist yelling "you steal gas" put a dent in the car. I kept driving i thought she was mentally ill. Then i got to thinking so i called the police to report her and found out i had an APB out on me, i went back, i knew the goodlettsville officer who was there and explained i went in the clerk told me "Card no Good" as he swiped it and it went thru. I think case closed NO NO NO, I was charged two times for the gas, the first time when i was pumping and swiped the card and the second time when the idot ran it thru claiming my card was bad. They are crooks in there, that was 3 years ago and I WILL NEVER GO BACK THERE. I have told my story and i know of at least 6 other friends and family that will not go back there either. THEY ARE INSANE!
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