kcmommy

Chicago, IL

#1 Jul 31, 2012
First time in this place, I ask for a high chair for my daughter. The girl brought it to me with stuff all over it. I am grossed out!!!
News

Winchester, KY

#2 Aug 6, 2012
A lot of people working there are kids...what do you expect?! On the other hand, if you go in and request one of the gals that have been there for awhile,like Angel, Amber, Leona, Tia, or Kim,your experience will probably be better! These girls and guys work for 2.13 plus their tips...they remember those who make their job easier and those who make it hard as hell..remember THAT when you go into any resturant.
What

Lexington, IN

#3 Aug 6, 2012
News wrote:
A lot of people working there are kids...what do you expect?! On the other hand, if you go in and request one of the gals that have been there for awhile,like Angel, Amber, Leona, Tia, or Kim,your experience will probably be better! These girls and guys work for 2.13 plus their tips...they remember those who make their job easier and those who make it hard as hell..remember THAT when you go into any resturant.
Incorporating Core Values, Accountability! Key words.

"A lot of people working there are kids", that is no excuse for bad manors and being nasty, those kids have to learn learn that and respect.

They should be fired an replaced by some one who knows better.

I for one do not like to pay hard earned cash to suport nasty a*s kids with bad habits, and that is any restaurant I go into!!
Amber Ellis

United States

#4 Aug 6, 2012
It's easy to tell who's never worked in a restaurant a day in their lives.
ChipPlowman

East Bernstadt, KY

#5 Aug 6, 2012
Its fine, Amber baby.
Dont let them get you down.
The Plowman is here for you, sweetheart.
kcmommy

Oak Brook, IL

#6 Aug 6, 2012
News wrote:
A lot of people working there are kids...what do you expect?! On the other hand, if you go in and request one of the gals that have been there for awhile,like Angel, Amber, Leona, Tia, or Kim,your experience will probably be better! These girls and guys work for 2.13 plus their tips...they remember those who make their job easier and those who make it hard as hell..remember THAT when you go into any resturant.
Regardless, if those kids haven't been trained right or have been and don't care then they shouldn't work there. That's gross and unsanitary
News Flash

Stanton, KY

#7 Aug 7, 2012
A lot of the unsavory people working there are only there because the new manager is incompetent. He doesn't do the required background checks, or call any references. Hes and old fart who cant retire, so he works for the money, and doesn't care about how the others do their job so long as he isn't asked to do anything. The whole place is a damn joke!
kcmommy

Chicago, IL

#8 Aug 7, 2012
Maybe someone should go to a corporate office and complain. Don't they do a thing around here were a inspector grades these places.
Amber Ellis

United States

#9 Aug 7, 2012
News Flash wrote:
A lot of the unsavory people working there are only there because the new manager is incompetent. He doesn't do the required background checks, or call any references. Hes and old fart who cant retire, so he works for the money, and doesn't care about how the others do their job so long as he isn't asked to do anything. The whole place is a damn joke!
FYI- your statement is partially true. However, all applicants are required to pass a background before hired. And for the others on this forum, there are several managers and supervisors you can speak to right there in the store in regards to your service. One being me. Or, call the store phone number and ask for one. But if you'd rather stoop to this level of mediocrity and slander on Topix.com you can do that too, its your choice.

P.S. I won't be working for this company after next.
Amber Ellis

United States

#10 Aug 7, 2012
Next week*
cristina

United States

#13 Aug 8, 2012
I went there Sunday & the place was completely disgusting!! We waited for about 10mins for a booth while works stared at us instead of serving us. The booth we got was dirty too. Worst of all there was a frickin drag queen working!! Full hair, 5 pounds of make up & a full set of nails(which I'm sure harbor mass amounts of bacteria). Needless to say my family & I left right away after taking all this mess in. There were 2 managers walking around doing nothin & looked completely lost & out if it! And they even sat a couple at a FILTHY booth & then told them to stand there & wait till they could clear it off. I mean this place is going to get shut down soon. It used to be a nice family fast place & now it should be condemned.
Sam

Bloomington, IN

#14 Aug 9, 2012
cristina wrote:
I went there Sunday & the place was completely disgusting!! We waited for about 10mins for a booth while works stared at us instead of serving us. The booth we got was dirty too. Worst of all there was a frickin drag queen working!! Full hair, 5 pounds of make up & a full set of nails(which I'm sure harbor mass amounts of bacteria). Needless to say my family & I left right away after taking all this mess in. There were 2 managers walking around doing nothin & looked completely lost & out if it! And they even sat a couple at a FILTHY booth & then told them to stand there & wait till they could clear it off. I mean this place is going to get shut down soon. It used to be a nice family fast place & now it should be condemned.
That use to be a good place to eat to, now it is nasty, why is't the health dept. or some one doing something about it??
hey

Stanton, KY

#15 Aug 10, 2012
more people need to complain about the drag queen! He's dirty...they wouldn't hire a girl with nasty teeth like that, why's he so special?! He flaunts it in the costumers faces and then has the nerve to get offended when asked what his gender is by kids! Dave needs to GO!
kcmommy

Lake Zurich, IL

#16 Aug 10, 2012
I don't care if people r gay or bi or whatever. My point is they should have clean well presented people working for them that actually care about things being clean. If they don't like there job cause of pay I'm sure no ones holding a gun to ur head saying u have to work here. Im not eating there again till something's done, I just can't I think about how not clean the kitchen area is. Grosses me out. I am gonna call the health dept surely they do something it's a business in there town.
PlLL BlLLY

Georgetown, KY

#17 Aug 12, 2012
Steak and shlt is more like it I wouldn't let my dog eat there
Fan of Hers

Winchester, KY

#18 Aug 14, 2012
I go there two or three times every week. You just got to know who to let wait on you. If you've had good service, remember the servers name and request them next time. My favorite is the tall dark haired girl! Shes always friendly and will cut up with you. Shes only there on weekends though, look for her
Deprived

Winchester, KY

#20 May 18, 2015
Need a Steak n Shake in Winchester, KY. If declined, we'll go to Richmond. Forget Lexington.

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