Review: Pro Lube

United States

#1 Mar 17, 2009
aweful. a bunch of kids running the show with no business sense or knowledge. DO NOT GO HERE
to upset

Rochester, NY

#2 Mar 17, 2009
upset wrote:
aweful. a bunch of kids running the show with no business sense or knowledge. DO NOT GO HERE
You are a liar, liar, Pro Lube is Best Place, to Get Oil Change

Rochester, NY

#3 Jul 27, 2009
These young men are polite, efficient, quick, and charge much fairer than all other local shops for things like break jobs and minor repairs. There is usually a very short wait time and the vehicle is returned free of mechanics grease etc. The only way to know for sure is to give them a chance to show you their work. If you're a fair person, you will be very pleasantly surprised.
Great Job

Webster, NY

#4 Sep 17, 2009
I went there once and now I take all my 3 new cars/trucks there.
Not sure

Worcester, MA

#5 Mar 26, 2010
I just baught a car a month ago and went to pro lube to get my NY state inspection. My car was working fine Since I bought it and it passed inspection, but my car would not start after they inspected it. They said all of the sudden my starter would not work so I won't go back there again. Seems sketchy to me.
No way

Liberty, MO

#6 Jul 20, 2010
I took my brand new car there for an oil change. 2 days later...I had an oil leak! When I called to talk to someone about it - he was rude, defensive, inconsiderate and disrepectful. He said to bring in my car and he would give me an estimate to fix it....WHAT?!?!?! I will never, ever, ever go here again. These people do not know how to run a business and they do not know how to treat their customers. I will take my hard earned money elsewhere.

Rochester, NY

#7 Jul 25, 2010
Pro Lube was just sold to Castrol Premium Lube Express
Rip off a kid

United States

#8 Aug 4, 2010
For her first oil change my daughter took her car in for a basic no frills oil change.$32.99 for the oil change and $12.38 for 2.5 quarts of extra oil plus tax and you have $50.00 dollars.I talk to dozens of people each day at work and will redirect them anywhere else.Do not let women or kids go in here alone.
Never go back

Carlisle, PA

#9 Aug 8, 2010
I used them once and had a oil leak and they "forgot" to replace air filter, oh yeah I paid for it. Went back and they told me I put an old filter in and I am trying to get free air filters. What a rip=off.

Penn Yan, NY

#10 Aug 25, 2010
Received a coupon for a $5.00 oil change. Went to shop and was told it was a mistake and they would not honor the coupon. Did not get oil change - won't be going back EVER!!

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