Review: Helicopters And More

Review: Helicopters And More

Posted in the Gautier Forum

craig

Ocean Springs, MS

#1 Jan 15, 2013
I bought a 100$ copter from them that failed out of the box. I took it in for replacement and they said they don't take anything back that has been opened. Even though when I bought it they said just come in if you have problems. I was willing to compromise and take the 60$ copter and let them keep the 40$ difference. They refused this as well! Do not buy from this crappy store. Their markup is 40% above the most expensive online prices. Which wouldn't be bad if they were willing to support their products. But they don't. I was told to get out. Lol

Since: Jan 13

Ocean Springs

#2 Jan 16, 2013
Hate to hear that. I bought a copter and need to get a minor repair. Seemed like a nice store.
Heli

Kimberly, ID

#3 Jan 17, 2013
Well if you wouldn't of told him it was bad business he wouldn't of told you to get out of his store tell the hole story dumb ass
Kevin

Ocean Springs, MS

#4 Apr 4, 2013
Awesome store with knowledgable staff. Went in there wanting what I wanted & they gave me pros & cons. Ended up buying the car I wanted plus a truck more suited for local area!
Copter man

Tucker, GA

#5 May 26, 2013
This is a great store, and the staff was very friendly, and very knowledgeable of their products. I bought two helicopters from them, and they are awesome, and fly good too! Soon, I will be buying an rc nitro car or truck from them. Can't wait!:-)
Greg S

Boise, ID

#6 Dec 13, 2013
I bought a 100 dollar (well, 96 and change to be fair) tank at this place. After reviewing the product online I found it would not work on grass and was of poor quality. It is a Christmas gift for my child. I tried to return it the same day, in the box, unopened and with a receipt and was told they have a no return policy. don't waste your time with this place they will rob you!
Saltlight

Ridgeland, MS

#7 Feb 17, 2014
Great store love there rc cars
Jennifer

Boise, ID

#8 Apr 16, 2014
Awful, awful, awful!!! The owner actually told me to "shut up" because I asked him to please remember this time to call me back. Unbelievable!!!
Family 4God

United States

#9 Apr 24, 2014
Went to drive rental RC cars. The staff is very kind and was helpful. Price was a bit steep, but we had a great time. The customers racing were so kind and we helped each other. Probably will go back in the future.
Kay

Zanesville, OH

#10 May 17, 2014
This NEW place is awesome! Very friendly people that go out of their way to make sure you have a great RC race day! Don't have to worry about the weather ruining plans! LOVE IT!
Wonderin

New York, NY

#11 May 17, 2014
Will have to wait and see.
taken advantage of

Ocean Springs, MS

#12 Feb 21, 2015
Purchased a $300 rc plane on 2/8/15 as a valentines gift upon sale, I told the owner that the recipient wanted gas, he talked me into electric and said it would be fine if I returned and exchanged it or got a refund. I returned on 2/20/15 and he told me he wasn't going to allow me to exchange or refund the product Cause it's a known fact that no hobby store has a return policy. I asked him where is it posted in his store and he said it's not. I asked for a written receipt of what was purchased and he said my credit card receipt is my receipt. The credit card receipt doesn't help me if I want to resell whatever it is that he sold me. During this conversation he acknowledged the contents of the package were undisturbed and appeared unopened. He accused me of being a liar and he called me crazy when I became angry that he told my boyfriend that It was known about his return policy. He is very disrespectful, arrogant and dishonest. I WOULD SPEND THE EXTRA $5 AND GO TO ANOTHER HOBBY SHOP IN MOBILE OR GULFPORT. show less
mad hatter

Ocean Springs, MS

#13 Feb 21, 2015
They are bad business they talk to customers about fellow competitors. Hobby town loved to find this out
Yoyo

Pass Christian, MS

#14 Jan 14, 2016
craig wrote:
I bought a 100$ copter from them that failed out of the box. I took it in for replacement and they said they don't take anything back that has been opened. Even though when I bought it they said just come in if you have problems. I was willing to compromise and take the 60$ copter and let them keep the 40$ difference. They refused this as well! Do not buy from this crappy store. Their markup is 40% above the most expensive online prices. Which wouldn't be bad if they were willing to support their products. But they don't. I was told to get out. Lol
Me too except i got a rc car and 1 week into playing with it it broke

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