So how do you guys feel about the Pal...

So how do you guys feel about the Pal's in Gate City?

Posted in the Gate City Forum

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Sandy Ravage

Johnson City, TN

#1 Aug 5, 2011
Good Quality Service? good experiences?
The Best

Johnson City, TN

#2 Aug 5, 2011
If I'm not mistaken it is the #2 Pals in sales behind the one on Ft. Henry drive. Eric Lane (operating manager) is a fantastic person and is very involved in volunteering in the school system and offering deals to the various community organizations. I know Eric and you'd be hard pressed to find too many better people than him and his family.
Slow

Martin, TN

#3 Aug 5, 2011
Management great - agreed - workers very friendly - food good

BUT, the catchphrase of "Sudden Service" gets lost there. It's very slow. That is my only criticism.I'm not buying the traffic argument either, because that left turn going out is no worse than turning left at the Ft. Henry location near the mall.
Derrr

Johnson City, TN

#4 Aug 5, 2011
Slow wrote:
Management great - agreed - workers very friendly - food good
BUT, the catchphrase of "Sudden Service" gets lost there. It's very slow. That is my only criticism.I'm not buying the traffic argument either, because that left turn going out is no worse than turning left at the Ft. Henry location near the mall.
It can be slow at certain times of the day, But i believe the kids do a great job.
just wondering

Johnson City, TN

#5 Aug 5, 2011
Great people working there, food is good but Pal's in general needs to rethink their tea. It taste watered down no matter when you get it. They need to try another brand of tea or put more tea in to brew.
Love it

Kingsport, TN

#6 Aug 5, 2011
They are great !! Great staff, always great service with a smile . A lot of other places should take lessons from them in customer service . And I love the tea, and hotdogs & fries !!!
The Inspector

Woodbridge, VA

#7 Aug 6, 2011
This Pals is a great place. I just wish we had Skoby's back. Hint, Hint Eric.
Sandy Ravage

Johnson City, TN

#8 Aug 6, 2011
Eric is a great manager/owner. I've met him
william

Gate City, VA

#9 Aug 6, 2011
I love the place and staff is so nice!
Whopper

Johnson City, TN

#11 Aug 11, 2011
Sandy Ravage wrote:
Good Quality Service? good experiences?
Eric Lane is a CLASS ACT in every way. Pals is a huge asset to Gate City.
Shelly

Richmond, VA

#12 Aug 19, 2011
There is nothing slow about Pal's! There is however, lots of folks trying to get into the place.
Slow wrote:
Management great - agreed - workers very friendly - food good
BUT, the catchphrase of "Sudden Service" gets lost there. It's very slow. That is my only criticism.I'm not buying the traffic argument either, because that left turn going out is no worse than turning left at the Ft. Henry location near the mall.
Amanda

La Vergne, TN

#13 Aug 20, 2011
I have nothing but great things to say about Pal's. Love em!
You can tell

Johnson City, TN

#14 Aug 20, 2011
You got that
Greg

Bluff City, TN

#15 Aug 24, 2011
Pal's Rocks- Not only is it great, It's the best Pal's out of all of them. They have the best people, always smiling, and cheerful, you can tell they love their job and I love their cheddar rounds.
Some Douche

Kingsport, TN

#16 Aug 24, 2011
IMO all the pals have taken a turn for the worse.

If you pay somebody only enough to keep them they will only work hard enough to keep from being fired.

America or whats left of it really needs to wake up.
one bimbo 2 other

Lebanon, VA

#17 Oct 17, 2011
blonde people should not take orders there she seems so lost when i ordered a winnie or cheer
Duffield resident

United States

#18 Oct 17, 2011
Wish we had a Pal's here in Duffield. Pal's had it all together. Hardly any turn-arounds in employees--that says a lot. I've been rating at a Pal's for over 25 years. Loved Skobys too. 5 Stars and a thumbs up to this fine restaurant.
bugs bunnys carrot stick

Gate City, VA

#19 Oct 17, 2011
I can remember Pals food for several decades now{in kpt},back when a lota you guys were still squirting in your diapers. The one in Gate City was an exelent place to eat up untill about a year ago.What happened about this time? The burger pattys are tough and dried out and the fries are cooked over and over way to much in the old greese and they taste like crap.And put just a little more of that seasoning salt on the fries,dont cover them up with it like you do when we ask for extra seasoning salt.And when you get a large tea what you get is about 4oz s of tea and a FULL cup of ice.This is the oldest trick in the book.We cant drink ice.Less ice more tea please.Thank you. And the chipped ham sandwich could be improved upon.It dont have much flavor.And what ever you do dont get bacon on your burgers unless you have just cashed your pay check.1 dollar for about 3/4s of a slice of bacon broken into 3or4 pieces,thats just a plain and simple rip off.Having said all that,I do like pals but just not as much as a couple years ago.There isnt much of anything worth eating in gate city except pals,but dont push it guys improve your food just a little or your buisness will falling off,watch and see.And I forgot to mention the higher prices.I know everything has gone up in price recently but remember,its only fast food.The price is almost the same as a buffet lunch in Kingsport so you might want to stop going up on your prices for a while,maybe even drop them a little.Just a suggestion.But all in all the people who work there is the nicest and sweetest people of anywhere around.So with me you get an A plus on that one.
wtf

Gate City, VA

#20 Oct 18, 2011
one bimbo 2 other wrote:
blonde people should not take orders there she seems so lost when i ordered a winnie or cheer
no wonder she was lost....
Just saying

Nickelsville, VA

#21 Oct 22, 2011
Would love to have a Pal's in Nickelsville.

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