Review: Boquel, Gerard DDS - Gerard Boquel DDS

Posted in the Gaithersburg Forum

Avoid This Periodontist

Shepherdstown, WV

#1 Dec 10, 2009
I went to Dr Gerard Boquel, DDS for a 2nd opinion. Dr Boquel said that I required treatment immediately since it was a pretty severe problem in a few areas. This was in stark contrast to what my previous periodontist had found. Because I was concerned by Dr Boquel’s evaluation I started treatment right away even though he was the most expensive periodontist in the area. I assumed I would receive quality treatment from a professional with experience & education, but that’s not what I found.

Every office visit I had scheduled required that I wait between 20 - 40 minutes to be seen. When I explained to the hygienist and Dr Boquel that the waiting was a concern it was dismissed a requirement for the privilege of being seen by him.

I had to ask about the status of my condition and for a treatment plan & when I did Dr Boquel always provided an evasive & vague response. Dr Boquel at 1 point basically said I was taking too much of this time with my questions. This behavior made it seem like the only thing he was interested in was generating revenue, rather than patient care.

Dr Boquel recommends this strange home treatment they ask you to complete everyday with a toothpick that takes about 30 minutes where you push your gums up and trace them with the toothpick

I found Dr Boquel to be arrogant and have a terrible bedside manner.
KimS

Washington, DC

#2 Jan 4, 2011
I've been going to Dr. Boquel for more than 20 years and I have never had to wait more than a few minutes in the waiting room unless a previous patient was having an emergency, which has only happened twice in all these years. He's always been unfailingly polite - as is his staff -- and has a good sense of humor. I have had to have serious gum work done over the years and saw other periodontists before I found Dr. Boquel. He has always been up front, honest, knowledgeable, and friendly. He has never been stingy with his time. Also, he is definitely not the "most expensive periodontist in the area". That is just factually inaccurate. I have sent many people to Dr. Boquel and every one of them has liked him and continued to use his services. It sounds like this reviewer has a personal grudge or is just a pure pain in the *ss to deal with.
Avoid This Periodontist wrote:
I went to Dr Gerard Boquel, DDS for a 2nd opinion. Dr Boquel said that I required treatment immediately since it was a pretty severe problem in a few areas. This was in stark contrast to what my previous periodontist had found. Because I was concerned by Dr Boquel’s evaluation I started treatment right away even though he was the most expensive periodontist in the area. I assumed I would receive quality treatment from a professional with experience & education, but that’s not what I found.
Every office visit I had scheduled required that I wait between 20 - 40 minutes to be seen. When I explained to the hygienist and Dr Boquel that the waiting was a concern it was dismissed a requirement for the privilege of being seen by him.
I had to ask about the status of my condition and for a treatment plan & when I did Dr Boquel always provided an evasive & vague response. Dr Boquel at 1 point basically said I was taking too much of this time with my questions. This behavior made it seem like the only thing he was interested in was generating revenue, rather than patient care.
Dr Boquel recommends this strange home treatment they ask you to complete everyday with a toothpick that takes about 30 minutes where you push your gums up and trace them with the toothpick
I found Dr Boquel to be arrogant and have a terrible bedside manner.
Lulu

Montgomery Village, MD

#3 Jan 4, 2011
Having a previous Dental background he has a good reputation.
Ken Olsen

Frederick, MD

#4 Feb 3, 2011
I was refferred to Dr. Boquel for tooth mobility. He did a great job of linking and stabilizing my teeth. Both he and the office staff wer every personable and his skills are second to none. I would not hesitate to refer my friends and family to him.
Recent Patient

Silver Spring, MD

#5 Apr 24, 2011
I've been to see Dr. Boquel several times this year and I've never waited longer than 10-15 minutes (waiting & exam room combined) before being seen. I think that's wonderful considering that I always arrive 10 minutes early to my appointments. It's a shame that not all practices are as efficient.

The Dr. and support staff are very friendly. As Kim S. said, they have a great sense of humor. It's nice to be able to walk in and out smiling.

Considering the extensive work that he's done, I expected to be dependent on the pain medications for a few days. Fortunately for me, he manages to leave me feeling little to no pain the day of and days after each procedure.
Former patient

Frederick, MD

#6 Dec 21, 2011
This office is not upfront with charges also question the billing knowledge
Patient beware

Alexandria, VA

#7 Oct 19, 2012
I visited Boquel on two occasions – several years apart. For both, my dentist wrote a referral for receding gums. My experience: if Boquel remains professionally within the scope of your dentist’s referral, then you’ll enjoy his levity and his “friendly” staff. BUT if he strays beyond your dentist’s referral, then buyer/patient BEWARE: you may encounter deception, high out-of-pocket expenses that are not covered by your dental insurance, dismissive comments from his office manager, condescending follow-up emails and letters, and requests to sign legal releases. To date, Boquel has proven to be the most untrustworthy dental/medical provider I’ve encountered during my 10 years in the DC Metro area. He may exert more cost and effort defending his authoritarian status than professionally assuming responsibility for his business’s poor management and deceptive practices.

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