cooke county library
Posted in the Gainesville Forum
#1 May 25, 2012
I believe they may have the rudest customer service in Gainesville. They must forget their paychecks are provided by taxpayers. As i was Waiting to check out in line there was 3 girls behind the counter none with a smile or greeting. Not sure what 2of the 3 actually do but I don't believe it involves work. I get the impression they want the fewest amount of customers as possible. If you're wanting to donate to a library Sherman or denton are much friendlier and respectful to customers.
#2 May 25, 2012
Most everyone in customer service in Gainesville dosen't understand who really pays their checks. Go to any store, you go thru the check-out and the little snotz checking don't even say "thank you", they just tell you how much you, owe as they roll their eyes. But it all goes back to bad management, the managers haven't tought them how to treat customers. But really it goes back to how they are raised. My generation was taught to say "yes sir, yes ma'am and thank you", these brats around today were never taught that. It all goes back to bad parenting, to worried about being their kids "freinds" and not worried about teaching respect.
#3 May 25, 2012
Honestly it was an unpleasant experience being in there. There looked like 2 typically rude teenie bop girls and an older woman, all of which appeared to hate their jobs. They seemed more catty than any salon I've been to. Once again save your donations for organizations that ENJOY helping our community!
#4 May 25, 2012
Pizz poor customer service can be found just about everywhere you go these days, unfortunately. Mostly the young brats, BUT some of the old bats can be just as rude. It's really pathetic how the CSR's expect the customer to tell THEM thank you. They seem shocked when you walk away and never say a word to them, either. It's lack of training and supervision. AKA, lazy azz management! And don't get me started on bad parenting.
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