donzie

San Antonio, TX

#647 Jun 30, 2013
Trevor wrote:
<quoted text>

Donzie is another individual that is misusing this site. Whenever anyone says something that Donzie doesn't agree with, Donize has a snoody attitude like they are either lying or do not know what they are talking about....... It is clear that Baporove and Donzie are on a rampage to try to ruin Vanilla Visa's reputation for their own selfish interests rather than to help consumers. Baporove and Donzie are abusing this site and should be banned from using it.
Yeah, right, Trevor .... like you really believe that I would spend this much time, and be this passionate about "ruining a company's reputation," for no cause and no reason. I'm sorry, but I missed the part where that would actually be a plausible explanation. I actually DO have a life beyond Vanilla Visa.

Well, Trevor, YOU get THIS straight: I WAS a customer of Vanilla Visa and got so BURNED by it (as have thousands of others) that I decided I was not going to let another innocent consumer fall into the same trap if I could help it. Trying to redeem this ridiculous WASTE OF PLASTIC was the WORST experience of my life.

And as I have repeatedly stated throughout this post -- people coming here have either already gotten BURNED by the card themselves (hence the name "MAJOR PROBLEMS WITH VANILLA VISA GIFT CARDS") OR they have some kind of financial interest in Vanilla Visa and are attempting to chime in to do damage control. Legitimate customers who did NOT have a problem would have NO CAUSE to come here in the first place. THEREFORE -- when people like YOU, who report how wonderful and magnificent the card is, saying you never had a problem -- I will not let that go unchallenged because you have already discredited yourselves and consumers still need to be warned.

Class action LAW SUITS abound on this card, so you may as well give it up and cut the propaganda. It is so transparent where your bread is buttered.

And if anyone wants to ban me from this site for telling the TRUTH about what happened to ME (and so many others), they can certainly try. I will just start my OWN site (probably plural) to get the word out there (which will get repeatedly googled), and I guarantee that you will wish you had left well enough alone.
One of the Lucky Ones

Los Angeles, CA

#648 Jun 30, 2013
I have found this card helpful with purchasing hotel rooms on priceline, hotwire and other discount hotel sites and paypal. Where the other "brands" allow a gratuity allotment when using the same discount hotel sites, I have never had that problem with Vanilla Visa ever. If the total was a certain amount that is what was taken, nothing more I have used vanilla visa cards on the equivalent of basically every other day for two years and I have had a hand full of instances where there was a delay of activation and that was only by an hour or 2 but they are usually instant and the most reliable in my experience. I'm not going to preach "Learn Math" and "Go Back To High School" I'm no English or Math major my self, but I just can't figure out why so many people are having problems with this company. I have had great experiences using Vanilla Visas in retail stores and online as well with customer service. They have been more then helpful on several occasions with lost and expired cards.

Best of luck to all of you who are having problems with Vanilla Visa. I have had similar experiences with other gift cards so I can understand your frustration and good luck to Vanilla Visa on resolving the surprising large amount of complaints. I guess I'm one of the lucky ones that you read about on this site that are few and far between.
One of the Lucky Ones

Los Angeles, CA

#649 Jun 30, 2013
Oh and just side note... I honestly have ZERO financial interest in Vanilla Visa and really, I'm not attempting to chime in to do damage control. Was just thought I'd entertain everyone with what my experiences were. Good luck again to everyone,
Metallica

Salt Lake City, UT

#650 Jun 30, 2013
Trevor wrote:
<quoted text>
Let me get this straight. So, Vanilla Visa offered you employment and income and yet you are on a public site critizing their product. It is nauseating to know that there are people out there that would take money from companies, then turn around and try to wreck their customer relations. That is like stealing. In case you didn't notice, this site is for CUSTOMERS to report problems they've had with the Vanilla Visa card. If you've never had a Vanilla Visa card, then you have NO BUSINESS being on this site!
Trevor wrote:
<quoted text>
Let me get this straight. So, Vanilla Visa offered you employment and income and yet you are on a public site critizing their product. It is nauseating to know that there are people out there that would take money from companies, then turn around and try to wreck their customer relations. That is like stealing. In case you didn't notice, this site is for CUSTOMERS to report problems they've had with the Vanilla Visa card. If you've never had a Vanilla Visa card, then you have NO BUSINESS being on this site!
My friend has every right to be on this site. He has handled thousands of calls for Vanilla Visa and had to put up with whining, being cussed at, yellow at, and insulted. I think my friend has earned the right to post on this board and is more than qualified to give his opinions about the card regardless of whether he has used Vanilla Visa cards. There was not a day that went by that my friend did not receive a call from a customer with an unissued card. It is "nauseating" to know that Vanilla Visa sells so many cards that come up unissued. Then the customers have to jump through hoops to get a card that works, and a few of them give up out of sheer frustration. That is like "stealing", so don't even go there with your holier than thou attitude. For the meager wages my friend received, he put up with a lot of flack, and he did not feel like Vanilla Visa valued him as an employee.

What in your thinking would make you believe that Baporove is obligated to buy a Vanilla Visa card or that he would want to purchase one. He has a credit card and a debit card with no issues and does not pay any fees with his debit card. It would be ludicrous to pay an activation fee to use a card that is riddled with problems than to use two cards that are free from problems. Working for the company does not obligate the person to buy its products if he doesn't have any use for them.

My friend is doing nothing more than exposing all the issues that occur with the Vanilla Visa card. Vanilla Visa cares more about following strict policies and procedures than retaining customers. Vanilla Visa is a very poor product and company. Yes, I won't argue that my friend's methods of trying to bring the issues with the Vanilla Visa cards to the forefront were unconventional, and I agree that my friend seemed to be wishy washy at times but his methods were effective.

Donzie wouldn't be so passionate about discussing the Vanilla Visa card if she had financial interests in seeing Vanilla Visa fail. There would be much more productive ways to make money than to continue trashing Vanilla on a site full of people that have already decided that the card is a poor product. If Donzie were disgruntled former employee, then she most likely wouldn't continue posting on this site for as long as she did. You may think that Donzie is being disrespectful, but she wants to warn people about the product and refuses to put up with any propaganda.

So Trevor, you should stop trying to dictate what can and cannot be said on this site and who can discuss the product. It is obvious that you have a financial interest in Vanilla Visa or you would not be so interested in what is posted on this site.
donzie

San Antonio, TX

#651 Jul 1, 2013
One of the Lucky Ones wrote:
..... just can't figure out why so many people are having problems with this company. I have had great experiences using Vanilla Visas in retail stores and online as well with customer service. They have been more then helpful on several occasions with lost and expired cards..... I guess I'm one of the lucky ones that you read about on this site that are few and far between.
It is a real curiosity, "Lucky One," that you found your way to this site in the first place if you were experiencing no problems. And actually, it is a bit overkill to state so condescendingly how you are NOT going to tell people to "learn math" and "go back to high school" and how many places and ways you are NOT having problems, including mentioning customer service -- WHICH, of course, you would have had no occasion to contact in the first place if you indeed never experienced problems with the card. And chiming in so soon after Trevor's diatribe? Hmmm...

It really would behoove you to tone it down if you want to appear credible -- you just shoveled it on a bit too thick to be believable. You (and Trevor as well) actually sound very much like you could be more of Boporove's friends, just trying to provoke more conversation to make the point for the other side.(Doesn't matter, as long as the public continues to be warned about Vanilla Visa.)
Baporove

Salt Lake City, UT

#652 Jul 2, 2013
donzie wrote:
<quoted text>
You (and Trevor as well) actually sound very much like you could be more of Boporove's friends, just trying to provoke more conversation to make the point for the other side.(Doesn't matter, as long as the public continues to be warned about Vanilla Visa.)
That is a very interesting theory; however, I do not know anyone from California or Idaho, so One of the Lucky Ones and Trevor are definitely not my friends. It is a bit far fetched to assume that every post with propaganda is from one of my friends. I did work with four other people and all the essays posted with UT in the location are either from me or one of my four friends with the exception of Apply for the MC posts. All of us do not like prepaid cards and would never promote another prepaid card product, so the Apply for MC posts didn't come from any of us. The post listed under the name, Nameless, was from a relative of Livid customer's that lives in Canada.

The story of Livid customer receiving an unissued card is based on a real experience that happened to one of his relatives that lives in Canada. One of his relatives really did buy a Canadian Vanilla Visa card for $250 and it came up as unissued. That person did send in numerous faxes that kept coming up as too dark, and it really did take months for that person to receive a replacement card. The posts listed under the name Refuse to Provide were written by the same person as Livid customer, Metallica, and Mr Big. That person is very knowledgeable with the Canadian Vanilla Visa card because his relative had this card.
donzie

San Antonio, TX

#653 Jul 3, 2013
Baporove wrote:
<quoted text>
That is a very interesting theory; however, I do not know anyone from California or Idaho, so One of the Lucky Ones and Trevor are definitely not my friends. It is a bit far fetched to assume that every post with propaganda is from one of my friends....
Well, Baporove, it wasn't a theory -- just an observation of the similarities. That's what happens if you post even once with a story that is not completely true. Even though you were utilizing artistic license to make a point, it sort of makes everything else suspect. Just something to be aware of.
Baporove

Salt Lake City, UT

#654 Jul 3, 2013
Very good card was supposed to be provoking discussion of the Vanilla Visa card but he seemed to be relatively ineffective. I noticed that Donzie never took Very good card seriously and mostly brushed him off like he wasn't worth responding to.
donzie

San Antonio, TX

#655 Jul 4, 2013
Baporove wrote:
Very good card was supposed to be provoking discussion of the Vanilla Visa card but he seemed to be relatively ineffective. I noticed that Donzie never took Very good card seriously and mostly brushed him off like he wasn't worth responding to.
No, Baporove, the best way to be "effective" is to cut out the silly games and tell the truth about your own experience with Vanilla Visa gift card - period. When a negative experience is reported, that is in line with what most customers experience and there is no reason to respond. It is not "effective" in this forum to keep going back and forth with grandpa stories, friendship battles, bicycle fiascos, and things that have nothing to do with getting the truth out there about this problematic card.
QuestionForAll

Jefferson, SD

#656 Jul 4, 2013
So, what is a decent gift card to use for online purchases?
donzie

San Antonio, TX

#657 Jul 5, 2013
QuestionForAll wrote:
So, what is a decent gift card to use for online purchases?
In my humble opinion, none of the Visa or MasterCard gift cards are user friendly for any purchase, nor are they cost effective to buy in the first place. The buyer pays an activation fee of upwards of 30% of the value of the card just for the "privilege" of using one of these headache mongers.

For on-line purchases, my personal preference is to buy an Amazon gift card which can be used to purchase a wide variety of almost anything a user could ever want and it can be applied toward the total purchase price, giving the purchaser the option to pay the balance by another means. With Vanilla Visa, the card will decline if you try to apply it toward a purchase more than the value of the card. In a regular store, you would pay the difference FIRST and then apply the gift card second, but on-line, this is problematic.(There are also a lot of reported registration issues with Vanilla Visa gift cards.)

If you are already stuck with a Vanilla Visa gift card and want to get rid of it, one other suggestion I have heard is to use the Vanilla Visa card to purchase an Amazon gift card in an EQUAL amount and crediting the Amazon card toward your Amazon purchase. Then you need to be prepared to pay any cost difference by a regular credit card. I've never tried it, but that might possibly work. The process should not be that cumbersome, but when it comes to redeeming these ridiculous Vanilla Visa gift cards, one must be prepared for lots of shenanigans.
Metallica

Salt Lake City, UT

#658 Jul 5, 2013
donzie wrote:
<quoted text>
No, Baporove, the best way to be "effective" is to cut out the silly games and tell the truth about your own experience with Vanilla Visa gift card - period.
I couldn't agree more that Baporove should cut the silly games. Baporove, Donzie, and I all have one thing in common. We all dislike Vanilla Visa but for different reasons. Donzie feels that Vanilla Visa treated him poorly as a customer. Baporove feels the company treated him poorly as an employee. I feel that the company treated one of my relatives poorly as a customer. It is completely unacceptable to have to wait months to receive a working card after spending good money on the Vanilla Visa card plus an activation fee and not receive one penny of compensation for all the inconvenience. The company didn't even refund the activation fee. What a way to treat a customer.

Baporove has never purchased a Vanilla Visa card. The sum of his experience with the Vanilla Visa card is the customer service calls he handled for Vanilla Visa. Baporove has never had a Vanilla Visa card, so he does not have a personal experience with the product to talk about. That is why he decided to give mostly general information about the product and try to provoke discussion about it. I do agree that it does make Baporove appear wishy washy and may not have been the best approach.
Rbej

Brampton, Canada

#659 Jul 9, 2013
I got a Vanilla prepaid card as a gift. It has declined over and over again. I called cs and they said there was an error with the purchase and the only way to resolve it is to get the original receipt or go to location of purchase. It was purchased in a different city months ago.
They claim not to have the location on file. Or the receipt information.
Worst service I have ever experienced.
This is a scam to steal people's money.
Most of these cards are purchased as gifts. How is someone supposed to track a gift back to its receipt and location of purchase?
Not sure how this company has not been sued yet. Am looking into speaking with the CEO and taking this as far as it needs to go. Companies like this should not be allowed to stay in business.
It is not about the money, it's the principle of the matter.
Hugo

Marina Del Rey, CA

#660 Jul 10, 2013
Vanilla manager, your a BITCH FOR THIS
Shann

Madison, WI

#661 Jul 13, 2013
I have never ever had a problem with Vanilla Gift Cards. I have bought them several times. Like and pre-paid gift card you have to register it. There should be instructions inside the card package. Register it online or by phone. I've always done it online just for the convenience. Easy easy easy!(:
donzie

San Antonio, TX

#662 Jul 13, 2013
Shann wrote:
I have never ever had a problem with Vanilla Gift Cards. I have bought them several times. Like and pre-paid gift card you have to register it. There should be instructions inside the card package. Register it online or by phone. I've always done it online just for the convenience. Easy easy easy!(:
You are in the minority of exceptions, Shann. Too many customers have done everything down to Vanilla Visa's letter of the law and experienced continual problems. You had a positive experience -- that is good for you. If you indeed "never ever had a problem," what possible motive did you have to bring you to this site for people experiencing "major problems?"
ccc

Riverton, UT

#663 Jul 13, 2013
Rbej wrote:
I got a Vanilla prepaid card as a gift. It has declined over and over again. I called cs and they said there was an error with the purchase and the only way to resolve it is to get the original receipt or go to location of purchase. It was purchased in a different city months ago.
They claim not to have the location on file. Or the receipt information.
Worst service I have ever experienced.
This is a scam to steal people's money.
Most of these cards are purchased as gifts. How is someone supposed to track a gift back to its receipt and location of purchase?
Not sure how this company has not been sued yet. Am looking into speaking with the CEO and taking this as far as it needs to go. Companies like this should not be allowed to stay in business.
It is not about the money, it's the principle of the matter.
People don't generally buy gift for someone they don't know. The person that bought the gift should know where it was purchased. You should never throw away the receipt until you verify the card works. If you don't keep the receipt, then you are a complete moron. Come on, you guys should start acting like adults instead of little kids that expect the company to hold your hand. People need to start taking responsibility. Vanilla Visa doesn't know that the card was paid for. For all they know the card could have been stolen and you might just be trying to get free money.
donzie

San Antonio, TX

#665 Jul 19, 2013
ccc wrote:
<quoted text>
People don't generally buy gift for someone they don't know. The person that bought the gift should know where it was purchased. You should never throw away the receipt until you verify the card works. If you don't keep the receipt, then you are a complete moron. Come on, you guys should start acting like adults instead of little kids that expect the company to hold your hand. People need to start taking responsibility. Vanilla Visa doesn't know that the card was paid for. For all they know the card could have been stolen and you might just be trying to get free money.
And that UNhelpful response ("moron" was ccc's word) is the reason why people should NOT buy Vanilla Visa gift cards. They are much more trouble than they are worth, and too many customers regret having purchased them. Their staff are usually not able to provide actual help or resolve problems and the entire setup does nothing but bilk dollars out of unsuspecting customers for a sorry product in return . Don't buy this card. Don't buy this card!
I did IT

United States

#666 Jul 25, 2013
I DID IT!!! ALL YOU HAVE TO DO IS GO TO ONEVANILLA.COM INSTEAD!!! IT WORKS FOR ME!!! I'M SORRY IF IT DOESN'T WORK FOR YOU BUT IT WORKED!!!!!If it doesn't work for you Email BBB.
donzie

San Antonio, TX

#667 Jul 29, 2013
I did IT wrote:
I DID IT!!! ALL YOU HAVE TO DO IS GO TO ONEVANILLA.COM INSTEAD!!! IT WORKS FOR ME!!! I'M SORRY IF IT DOESN'T WORK FOR YOU BUT IT WORKED!!!!!If it doesn't work for you Email BBB.
You are not talking about the same card this post is regarding. This post is about problems with Vanilla Visa GIFT CARD ( https://www.vanillavisa.com/product.html ). Sometimes it works, but has way too many reported user problems with it (and high activation fees) to make it worth anyone's time to purchase. Make sure you are discussing the correct product before posting "all you have to do."

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