Jeff Small-$3 car wash owner also Fre...

Jeff Small-$3 car wash owner also Fredericksburg Circuit Court Clerk?

Posted in the Fredericksburg Forum

Johnathan Brown

Unionville, VA

#1 May 23, 2012
Did find it interesting that Mr. Small states in his campaign that he has over 500,000 customers. But not 500,000 happy customers. His wash has ruined not only my vehicle but also a neighbor's. Yeah, I know "what do you expect for $3?" NOT DAMAGE!!! Ok so his washed missed spots, but I didn't expect damage. My driver's side was deeply scratched. Tried to contact the owner, the "Fredericksburg Circuit Court Clerk" to no avail. So I am assuming that he is running many washes he owns and also FCC Clerk. Read he was complaining about his water bill to the Spotsylvania County Supervisors at a Board Meeting in the paper. Maybe now a clerk he gets better rates on water? Guess one needs to be a lawyer to run these cheap washes? Don't mean to vent, just feels good to hopefully warn the next victim or 500,001 customer. Hope he puts our city of Fredericksburg before his car washes.
Fred Gates

Hollywood, FL

#2 Jun 25, 2012
Mr. Small has always done a good job with our cars and is a gentleman overall. Me and my wife bring our cars there every couple of weeks and never have a problem.
Tony Stuart

Tappahannock, VA

#3 Jun 29, 2012
Fred Gates wrote:
Mr. Small has always done a good job with our cars and is a gentleman overall. Me and my wife bring our cars there every couple of weeks and never have a problem.
Wish I had the same experience. Damaged passenger side mirror and Mr. Small would never return calls. Am wondering how you are using a VA car wash when you are from FL? Hmmmmm...

Since: Sep 12

Location hidden

#4 Sep 9, 2012
im sure ur car was a piece of crap before you washed it so dont be blaming others cause u cant buy a new one gesh get off ur butt and get a job!!

Ashland, VA

#5 Jun 14, 2013
I came to the car wash to get my pickup truck washed, so I paid and then was told I had to remove some items from the back of my truck. I told them that it would take to much time and asked for a refund. They said no then laughed at me and offered wash credit only. I asked to speak to the manager and they said he was unavailable and would not give me his phone number. They acted very smug and snotty to me, I will never use this place again and do not recommend that any one else does.

Fredericksburg, VA

#6 Feb 6, 2014
jeff small and his santa fe car wash trashed my paint job on my new silverado and then denied his car wash did it and would not rectify the problem a sorry excuse for a organization

Fredericksburg, VA

#7 Feb 6, 2014
took my new silverado to jeff small's santa fe car wash it trashed the paint job scratched it front to back the tailgate was the only thing that survived went to them about it their responce was no one else complained that day so we didn't do it and wouldn't fix it a sorry excuse for a organization

Fredericksburg, VA

#8 Feb 6, 2014
He also owns Rio 17 and Santa Fe. I took a brand Chevy Silverado thru the Santa Fe wash 2 weeks ago after a snow storm. When the vehicle came out of the other end of the tunnel I almost cried. My gorgeous freshly polished and waxed truck look like someone had taken sand paper to it. The only spot on the vehicle that wasn't scratched was the tailgate. His own employees told me it happens all the time. After several days of phone calls and leaving messages that no one responded to, I finally got a response by email denying liability. I have since heard so many horror stories. Four car pile ups coming out of the tunnel, bumpers ripped off, tires popped and rims bents, and the list goes on and on. So basically they're profiting off of damaging peoples vehicles and denying liability. Their customer service is non existent and I don't know what happened to the "Trustworthy, Responsible, Fair" slogan he uses in his campaign but I can assure you it is non existent in his other businesses.

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