BB&T compared to oher banks.

BB&T compared to oher banks.

Posted in the Frederick Forum


Keyser, WV

#1 Jun 16, 2011
I wondering if anyone can suggested better banking in the Frederick area. I am new to the area and BB&T has always been my bank. However the BB&T cutomer service in the Frederick area is terrible as well as many service charges. Example in my many years of banking not once until recently have I ever had to stop payment on a check. Upon doing so I was told there was a $34.00 fee. I was shocked and upset, because the reason for the stop payment is it hadbeen lost in the mail. I was then told if the payment was taken out of my account to call and the money would be returned. I did this and was then informed I would not be getting a refund. My question is what is the best banking in this area.

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