Review: Sentry Restorations
Posted in the Fox River Grove Forum
#1 Jul 6, 2014
My husband and I contracted with them in November 2013 for new roof and siding. In February 2014 we made our color choices with a rep. It is now July 2014, 8 months later, and we have finally just gotten our roof put on and have had the siding sitting in our driveway blocking half of it as well as our garage for a week. They contacted us ONCE about the work in June as a response to a letter that I wrote to the BBB stating materials would be delivered and installed that week. They were delivered, but have yet to be installed. 8 MONTHS is what we are looking at right now. The roof was installed in ONE DAY, why should we have to wait 8 MONTHS!! They had no problem depositing the check from our insurance, but can't call us or talk to us when we show up at the office. I would NEVER recommend this company to ANYONE EVER!!! Unless of course you have a year before you want your work done.
#2 Aug 6, 2014
SAME THING HAPPENED TO US...TOOK THEM FROM SEPT. 2014 TILL AFTER THE FIRST SNOW IN NOV, 2014... TO INSTALL NEW ROOF.THEY CASHED ALL CHECKS. THEY SUB-LET THE WORK OUT WITHOUT OUR KNOWLEDGE AND WE PAID IN FULL. THE SUB-CONTRACTER SLAPPED A LIEN AGAINST OUR HOUSE , BECAUSE SENTRY NEVER PAID THEM...LIES OF DATE WHERE ON THE LIEN...I HAVE NO RECOURSE...I AM IN THE MIDDLE.I PAID SENTRY AND THEY DID NOT PAY SUB. NOT A GOOD SITUATION.....THIS LIEN WILL BE ON FOR 2 YEARS.....HOPE OTHER PEOPLE LEARN NOT TO DO BUSINESS WITH THEM...SHAME ON SENTRY FOR DOING THIS TO PEOPLE. WHO.PAY THEIR BILLS AND KEEP INNOCENT PEOPLE OUT WHO ALREADY PAID YOU! WE ARE VERY MAD AND UPSET WITH THIS SO-CALLED COMPANY! SENTRY STOP DOING THIS TO CUSTOMERS! MY LAWYERS ARE INVOLVED!
#3 Aug 6, 2014
...I mean Sept. 2013 and Nov 2013
#4 Oct 20, 2014
Run Run Run as fast as you can!!!! i worked for this company for 5 hours and all i did was take complaints from customers whos insurance company had paid them but never received the work. every call i answered was from upset people who took time off from work to wait for the roofers who never showed up, i felt so bad for these people. i never went back and now the company refuses to pay me for the 5 hours. I'll let the Illinois dept of labor deal with them being as they wont take my calls either. as i said do not hire these people!!!!!
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