RTS Micro Systems
Softball 101

United States

#1 May 31, 2010
Has anyone delt with this local company. We are thinking about using their local internet service.

United States

#2 May 31, 2010
We just got their internet and it is well worth the money! Because we live in no where land, we weren't able to get cable. We were looking at getting satellite internet but it was going to cost too much for the equipment plus a lot more a month. I would definitely recommend their internet service!
Softball 101

United States

#3 May 31, 2010
Thanks for the reply. We looked into satellite internet also and could not believe the monthly cost. My wife and I would rather give our money to a local company.

Fort Scott, KS

#4 Jun 24, 2010
We contacted RTS about their internet service and they gave us the run around for about 3 months. They kept promising that they would install the internet and never did. I finally contacted the owner (Barry) and he told me that he would be at my house on friday or saturday to do the install. He told me to purchase the equipment that I needed and I did. I waited around my house all weekend he never showed up.I tried to call him several times and he never would answer his phone.

Since then I have talked to several people who have been through the samething with this company.

United States

#5 Jun 24, 2010
you are aware the telephone companies are required to have spy equipment? the meaning if is by barr. so you are paying to be spied on. compliments of clinton.

Girard, KS

#6 Jun 24, 2010
We use them for computer repair only, and they are very good at doing that. Don't know how their internet service is though.

Green Forest, AR

#7 Jun 24, 2010
Try Valnet www.valnet.net . They have solutions for in town, out of town and around town.

Fort Scott, KS

#8 Jun 24, 2010
I tried to get service with RTS too. They also gave me the run around. I had to keep calling them to find out anything about the survey I asked for. It took 2 months for me to get a straight answer from them, only to find out that I was not in a serviceable area. It seems that more times than not I got an "enter access code" message when i called than a person on the phone. Good luck if you choose to go with RTS for internet service.

United States

#9 Jun 25, 2010
valnet is not available in fort scott
Know the facts

Fort Scott, KS

#10 Jun 28, 2010
OK people it is obvious you do not know what you are talking about. 1. If you go to RTS for internet, the provider you get IS ValNet.net .

#2 ValNet IS avalable in Fort Scott. Just call them and find out for yourself 888-332-1616.

#3. RTS is how I got my Valnet service. Duh!

Mount Hope, KS

#11 Jun 28, 2010
they are sometimes slow but are great local company that deals with the major companies of fs like shepherds and are really busy, they may take some time to get some info from but they are a great company if you have time to wait, afterall they arent a fast food business and there is basicly only two of them doing all the work, hang in there, they are working on making all res area of FS have wifi net technology takes time....

Green Forest, AR

#12 Jun 28, 2010
Knowing the facts,
RTS is NOT ValNet I know the guys there and their internet service has nothing to do with ValNet.

I know they are behind with setting up new customers so just hang in there.

Since: Jun 10

Green Forest, AR

#13 Jun 28, 2010
The Facts:
We are not Valnet, 4+ years ago Valnet needed more
business and we had been working on deploying internet access to the rural areas. We offered to
work with them and did some installs, etc. They
did not even come close to what we were trying to
get done in quality and service levels. They also
could not afford to pay for the installs or commissions that were due. So we continued on as we
had planned and are adding service areas as quickly
as possible. We are not affiliated with Valnet!

I do have to apologize for delays on new installs,
we have a backlog and are trying to get everyone setup asap as well as getting 2 additional sites active. We currently have 7 active locations and
have been able to provide very reliable and consistent internet access with very few interruptions in service. We are very particular about the equipment we use and how it is configured
so that long term reliability is not an issue.

We truly do not want to have unhappy customers and
we will never install anything that would be marginal or a quick fix just to get by. We have built out slowly to insure that everything works the way it is supposed to and very soon we will have this phase completed so that new installs will be handled much much faster.
thanks barry_or_steve

Mount Hope, KS

#14 Jun 29, 2010
i was just about to get ahold of you two and tell your two to lay out the facts, i didnt think you used valnet. ohh yeah if your still needing a gofer i need some experience still!
denton w...

United States

#15 Jul 24, 2010
Well here we go again!!! I thought I would give RTS another chance at installing the internet at my house. I have been waiting since June 24th.2010 for them to get started. I realize that things get hectic sometimes but if they can't show up at least call me and let me know. This will be about the 7th. time that they told my that they would show up and still only broken promises.

United States

#16 Sep 25, 2010
I asked this company to provide me with internet also. They never showed up to do the install.

Thanks again RTS!!!!!!!!!

If you can't provide the service then don't offer it!

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