BEST Nursing Home in Fort Myers!

BEST Nursing Home in Fort Myers!

Posted in the Fort Myers Forum


North Fort Myers, FL

#1 Jul 12, 2007
I would like to make the residents of Fort Myers aware of an exceptional nursing facility located off Summerlin Road. Fort Myers Care and Rehab is tucked quietly behind the Edison College campus. It is home to my 54 year old husband who suffers from Parkinson's Disease. On the outside, Fort Myers Care and Rehab is just another building but the inside is where you will find no other place like it. The facility is filled with loving, caring and compassionate employees. They treat the residents as one big family and go out of their way on a daily basis to give them the best quality of life possible.
My reason for posting this to the NewsPress? I would have never known how wonderful these people were had we not placed my husband at another facility earlier in the year. We thought the care he got at the other place was" as good as it gets" but then a visit to the hospital and fate found us at Fort Myers Care. It's been 5 months now and not a day goes by that I don't thank God for him being in the loving hands of Fort Myers Care. I can only hope that my experience will help guide someone else to this caring facility and save them the heartache of having their loved one in a place where you get substandard treatment.
Concerned Individual

Fort Myers, FL

#2 Jul 19, 2007
This letter is being written for a special concern i have with an issue that as been taking place at a Nursing facility.
I'm very concerned as to what is going on at Citrus Gardens in Fort Myers,and i felt it was necessary for me to go to a higher authority to find help. although,this issue as been brought to the attention of the administration of the facility. There as been no resolution to this matter. Therefore, I'm hoping that you are able to help me, and a solution will be set fort. My concern is in reference to a (licensed Practical Nurse) that goes by the name of Stephanie and works the weekend shift from 7pm to 7am.(at Citrus Gardens Of Cypress Drive) There as been several issues, and concern that as been rose in the past about the way she treats her fellow employees, but however my main concern is the way she is treating the patients. She provides little or no patient care during the night. At night time she sits majority of the time behind her desk puts her feet up and talks up a storm all through the night about issues that does not concern the well being of the patient. then when she is ready to pass medication she goes to a patient room gives them the medication and doesn't wait around to check if the patient as taken the medication leaves and go by her mary way. sometimes many cna have found pills left on the patients bed that patient have spit out, and have not drink do to her carelessness. The majority of her time is spent talking and relaxing behind her desk,and many times a CNA might come to tell her about a patient needing something from her. She acknowledges the patients as if they don't know what they're saying and wanting and tells the CNA don't worry about it Mr or Mrs so and so doesn't need anything.
I believe that her main priority for coming to work as to relax, get paid and give cna's a hard time to do their job properly. She is a menace that wants to take lack off to do her job and to take over with an authority.
This is really a concern to me and i feel something is needed to be done. I'm very pleased that i can write to a higher authority and speak the truth.
concerned family member

Estero, FL

#3 Oct 18, 2009
I 2 heard of this about citrus gardens that all the mangers do is sit behind a desk and eat and gossip. I have been their twice during the day and I notice heavy weight women eating and yelling back and forth. How sad! This was on both sides of the desk. Never seen anything like it.

Cape Coral, FL

#4 Sep 6, 2010
This is the worst nursing home ever! My father was there for 2 years and the level of care they gave him was pathetic! They staff is nasty the nurses are horrible I would never recommend this place and are warning you ahead of time to stay away before your love one passes away in their care to. This place is a joke and needs to be shut down!
Concerned Citizen

Cape Coral, FL

#5 Oct 19, 2011
I have to agree with you all.Citrus Gardens is one of the worst nursing facilities i have ever been too.I would advise anyone who is thinking about placing their loved in one in this facility to think three times about it.The administrator is only concerned with saving money, he has no respect for the employees and will quickly tell you that if you don't like the rules, to leave. The kitchen staff and employees are very rude and the food is horrible.The food looks like slop. The CDM is not a CDM because her certification has expired.The nursing home has a hight turn over rate with employees.The morale is very low becaue they do nothing to try to keep their employees. There is always someone new there.You have some great nurses and CNA's there, but there are many there who dont care about the residents. The Restorative Leader/Director is very prejudice and only care's about his latino/hispanic employees. He is very incompetent and is always signng off on papers that he shouldn't be.The administrator knows of this but says nothing about it.The place is really horrible and i wouldn't reccoment by dog to stay there.Its very unfortunate that people have to be treated the way that many of the residents are treated.The place should really be shut down.

Grantham, NH

#6 Feb 5, 2012
I agree with the comment from sunnygal who is happy with the care at Citrus Gardens. My sister was there, unfortunately, for only two weeks for her hospice placement and now, based on the loving care that I saw, my mother is there for her nursing home choice.
It is, indeed, a loving family atmosphere and I could not be more at peace with where my mother is at this time.
Sounds to me like a couple of disgruntled employees have had a good time sounding off. I have no question that my mother is well-cared for and frequently checked. When I call, she is frequently out at an activity and someone always calls me to speak to her if she is just feeling that she wants to talk to a nurse myself, I know that this is exceptional. My mother, herself, tells me that she enjoys it there, the food is good and the staff is wonderful.

Ann Arbor, MI

#7 Sep 2, 2012
Citrus Gardens and Fort Myers Care & Rehab are two different "skilled" nursing facilities. Fort Myers Care & Rehab used to be named Signature Healthcare, and Edison Rehab prior to that. FMCR is behind Edison College - Fort Myers Campus; Citrus Gardens is off of Cypress Drive. Neither one of them are "top" facilities. Every place has employees that want to help and then there are the ones that are there just to get paid and have no interest in being healthcare providers. Too many issues to list with these two and all the other places. Do your research before placing your loved ones in any of these places. Is it really worth the money, insurance fraud, and hassles of abuse, lack of care, and incompetence?? I'd pay the extra money to have a home health nurse or caregiver that you can get to know, trust, and be apart of your family to take care of your family member before putting someone I love in a nursing home. And no, I'm not an ex-employee of any of these facilities; I wouldn't dream of working in or representing one.
Concerned about residents

Lehigh Acres, FL

#8 Mar 2, 2013
I am very concerned about the care the residents are receiving at this facility. First of all, they do not provide clocks or phones in the room for any of the residents. The employees at the facility do not provide proper respect or supervision for the patients. The night staff gets away with yelling at their patients and when caught, will not take responsibility for their own actions. Complaining to administration about facilities such as this makes no difference. There will be no changes unless a higher authority is used. The AHCA of Florida is the company to contact because they will send in the state to do an investigation. I feel so bad for the residents and I am going to do everything in my power to see that there are some changes made or that this place is shut down!
AHCA of Fl contact Info

Lehigh Acres, FL

#9 Mar 2, 2013
Call (888)419-3456 to report concerns about residents rights and abuse.
Kathleen Clayton

Macedon, NY

#10 Mar 5, 2013

With all the complaints about this PLACE why hasn't anyone contacted the attorney
Generals office about this horrible place. NO GLOVES used is a breeding ground for
As I have worked in nursing homes and looked up several homes, I have never seen
Such complaints as those for Citrus Gardens....maybe the employers should be kept
In the beds there for a week and be subjected to the care that the residents are subjected
To each and every day!

This place is not safe for animals much less humans!
A New Employee

Cape Coral, FL

#11 Oct 22, 2013
Please check back shortly, for you will see a wonderful change at Citrus Gardens of Fort Myers, guaranteed!
A New Employee

Cape Coral, FL

#12 Oct 22, 2013
concerned family member wrote:
I 2 heard of this about citrus gardens that all the mangers do is sit behind a desk and eat and gossip. I have been their twice during the day and I notice heavy weight women eating and yelling back and forth. How sad! This was on both sides of the desk. Never seen anything like it.
You will NEVER see this again! This, and any other non-professional behaviors will no longer be tolerated. There is a whole new administration in place, and everything will only get better. You shall see ;) We are going to be #1 !!!
Disgusted W CitrusGardens

United States

#13 Jun 7, 2014
A New Employee wrote:
<quoted text>
You will NEVER see this again! This, and any other non-professional behaviors will no longer be tolerated. There is a whole new administration in place, and everything will only get better. You shall see ;) We are going to be #1 !!!
I came here to see all that was said about Citrus Gardens, because I am not happy with the place and the staff. My first visit there to see my grandma was horrible and every visit there after has been the same. We are trying to get her moved some place else.
You said that place is going to be #1!!?? Really when? Its not anywhere near that. That place is disgusting and the staff are lazy, I feel bad for all the residents there. The nurses take a long time to come in to the room with the button is pushed for assistance.
The first day I went to see her I had to speak to the head nurse because there were staff arguing in the hall about who was going to come into my grandmothers room to put sheets on her bed and help her to the bathroom. We waited 20 min before I went to speak to the head nurse. They are not sweet and caring people, they are lazy and just there to get paid.
The messed up on her medication and lied about it, this was 3 days ago. They have been switching her medication. Last night we were there for 3 hours and at almost 10:30pm we asked the nurse how long ago she received her medication the nurse said at 9pm. We told her that we all have been there since a little after 8pm and NO ONE came in that room and gave her medication. I even asked her if she was mistaking the time maybe she meant 8pm she said no, I don't give her meds at 8, I give her meds at 9.
My grandmother was talking like she was crazy, she was in and out of it. Seeing things in the room that was not there, seeing her father that passed away years ago. She has never been like this. That place medicates them so they don't have to deal with them. A family friend stayed with her all night and not one nurse came in to check on my grandmother through out the night. My grandmother was heavily sedated. The nurse did not come in until 6am to check on her.
This place is horrible and the staff should all be fired and fined for their behavior.

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