Don't take your car to Dan Woodward at All American Automatics
Posted in the Flippin Forum
#1 Apr 13, 2012
I had my car towed to Dan Woodward at All American Automatics on 3/19/12. He offered to order a used engine & replace my damaged one with it, but the job was never done. He was recommended to me by a friend that had discussed my car's issues with him prior, and he said that it was a job he could do and for me to give him a call. Dan & I spoke a few times & he was very courteous, informative, & honest with all of the info & estimates. I gave him $250 for a deposit to get the engine, & he was going to pick it up in Harrison, AR. He confirmed that he got my check & said he anticipated to begin working on it by 3/26. Dan called me on 3/27 to say that the engine he planned to get was no longer available, but that he found another 1 for the same price with less miles on it, but it was going to be about $150 to have it shipped. He offered to order it and split the cost, & I told him that was good and to go ahead & get it. He said this engine may take another 3-4 days to get in but that he expected to have the job done by the end of the following week (around 4/6). On 4/2, my check was still not cashed, so I called about it but got no answer or option to leave a message. I called again on 4/3 & left a message with a woman to have Dan call me back. He did not return my call, so again, on 4/4 I called 3x within a few hours with no answers. I texted my friend that referred me to Dan & asked if she had another phone number for him. She said no, but that she would ask her friend, lets call him "Hal," who is Dan's stepson what the status is. When she told me "Hal's" name, I realized that he & Dan are kin to another one of my girlfriends & I texted her to tell her the funny coincidence & why & how I found out. A few minutes later, Dan called me & said that he just got 2 phone calls telling him that I was getting my car from him today. I told him that I didn't expect it to be done yet, but I was trying to reach him to check on it. He began yelling at me & told me to come get my car and I told him that I still want it fixed. He scolded that he doesn't do that kind of work, said several other rude things, & then said "stop fucking with me" and hung up. He called back a few minutes later & told me to come get my car & un-cashed check & hung up again. I tried calling back, but he still will not answer my calls. I got my vehicle towed to another mechanic and I put a stop-payment on my check rather than driving for 30 minutes to pick up a check from a person that is very unreasonable and angry for no reason. Dan told me he was able & willing to replace my engine, but after yelling & saying he doesn't do that work, it's apparent that he never intended to. He also said that he would call me if anything changed, & it was 8 days before he called back just to cancel the agreement without an engine being bought. I have also filed a complaint with the BBB and stated that I think I should receive a full refund for both tow services; there and back ($134.80 total), as well as the $20.00 it cost me to put a stop-payment on my check. Although I seriously doubt that Dan will ever reimburse me for the money I am out of because he refused to do the job he said he would, I feel that it is at least my duty to warn others about this rude, dishonest, and scary businessman and prevent this from happening again. A few very reliable sources have stated that he has done this to customers before, so please, find somewhere else to take your vehicle before you get screwed too.
#2 Aug 30, 2012
do you like auto express?
#3 Aug 31, 2012
The moral of the story is to check with the better business bureau before doing business with a buisness.
#4 Sep 3, 2012
I've done that and STILL had problems with the business I checked up on. The BBB isn't necessarily what it's supposed to be.
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