Just Facts

Framingham, MA

#1 Sep 6, 2012
My family went out of country for a vacation this year and was informed at the last minute that American Airlines decided to change a flight. This caused us to have to spend a night in a hotel at our cost, and fly out the following day.

It is no surprise to read this article today...

http://www.foxnews.com/travel/2012/09/05/glen...

It appears that American Airlines will make it a habit of treating their passengers poorly and I would recommend that everyone use a different airline. We informed American Airlines that we felt mistreated by them and they had nothing to say.

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