do not buy from jones junction used cars

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Christine

Abingdon, MD

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#1
Jul 25, 2012
 

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I went to Jones Junction Used cars yesterday to talk pricing about a car. I knew I wanted the car if they could get the price right. They did, I went back last night for a test drive, told them I wanted it, did I need to sign anything, that I would be back tonight with a cashiers check to buy it. I swung by at lunch to have my mechanic look at it, confirmed I would be up between 7 & 7:30 tonight to give them the check and sign everything. I got there at 7:20, my salesman said he would be right over, they leave me sitting for 15 minutes and finally the sales manager comes over and said they have a problem. He then tells me that between 4:40pm & 7:20pm, the sold the car to someone else! The car was still sitting on the lot where I parked it when I got back from my mechanic. They have had the car for over 4 months, there is NO WAY they sold it to someone else today. They are sneaky, lying and underhanded. DO NOT BUY THERE!!
College prof

Bel Air, MD

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#4
Aug 25, 2012
 

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It is a 2 faced organization. They try to rip you off any and EVERYTIME you set foot in there, then they have employees posing as customer service reps trolling internet forums trying to seem like there was a misunderstanding...LOL!
Blair210

Bel Air, MD

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#5
Sep 5, 2012
 

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There has been at least on thread about Jones Junction removed from Topix. I can understand it if one or two posts deleted, but I think deleting the entire thread is unfair.
XYZ

Bel Air, MD

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#6
Sep 13, 2012
 

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I find it strange that there are always forums on here about these guys and the the entire forum disappears. Wierd how you never read about any other dealerships.
Dabney Carr

Bethpage, NY

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#7
Sep 17, 2012
 

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Um, unless you gave them a deposit they were under no obligation to "hold" the vehicle for you.
Christine wrote:
I went to Jones Junction Used cars yesterday to talk pricing about a car. I knew I wanted the car if they could get the price right. They did, I went back last night for a test drive, told them I wanted it, did I need to sign anything, that I would be back tonight with a cashiers check to buy it. I swung by at lunch to have my mechanic look at it, confirmed I would be up between 7 & 7:30 tonight to give them the check and sign everything. I got there at 7:20, my salesman said he would be right over, they leave me sitting for 15 minutes and finally the sales manager comes over and said they have a problem. He then tells me that between 4:40pm & 7:20pm, the sold the car to someone else! The car was still sitting on the lot where I parked it when I got back from my mechanic. They have had the car for over 4 months, there is NO WAY they sold it to someone else today. They are sneaky, lying and underhanded. DO NOT BUY THERE!!
Gloria Crowell

Edgewood, MD

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#8
Oct 11, 2012
 

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I have bought several cars from jones and I adore the dealership and find them wonderful! I have bought Toyota and recently two Kia's and will continue to buy from them! It's a shame that people say negative things and I sorry you had a bad experience but I have not came across anything other then kind people there :)

Since: Oct 12

Bel Air, MD

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#9
Oct 13, 2012
 

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I bought a used car from here, i got it at the beginning of september. Seems to be running good so far but the employee salesmen were absolute idiots and the manager was a scumbag. The one man i think his name was John, he thought he was sneaky about the way car sales in maryland work. luckily my dad is well informed and he put the seller in his place, basically the dude backed down after he realized he couldnt play that shit with me and my dad. He also randomly brought up his past profession? I have no idea why he thought we wanted to know about his life, claimed he was a doctor or something from a prestigious school but I dont buy it considering hes a goddamn car salesman. Especially the fact that hes trickin people in order to gain commision selling a car. The manager is also a scumbag, he refused to sell a car that was clearly available, and badmouthed me with his office door wide open and me sitting right outside. Bottom line these dudes are BULLSHIT ARTISTS
Andy

Essex, MD

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#10
Oct 18, 2012
 

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I love jones junction they are the best dealership around I have purchase several cars there .... Anytime I have a issues the address it .... A lot of time thing don't go are ways ... I won't espect them to hold a car for me if I do t comitt to buy it or do some type of paper work something we as consumer play to nanny game and they we don't like when they play with us .... Car dealership play games as long as they think you are playing them the best thing to do is be straight forward ....I have bought several cars under this method and ur works .... They don't like when people browse and play games with them they like buyers that people that waste time ....
john farmer

Washington, DC

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#11
Oct 18, 2012
 

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Christines complaint is bogus and self righteous, if they had it for 4 months that mean you had all that time to buy it, dumbass.
Car dealerships are out to make money, does it surprise anyone this particular establishment is no.different than any other "stealership"?
Blair210

Bel Air, MD

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#12
Oct 31, 2012
 

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I'm a mechanic. My mom had a Chrysler and at the time of this story, it was 6 years old with 52,000 miles.(There was a time that Chrysler offered a 7 year/ 70,000 mile warranty) I checked out her car one day and found it to be low on coolant and I saw no leaks. There is a test that uses a tube with a blue chemical in it. While the engine is running, you place the tube where the radiator cap normally goes. Gases from the cooling system enter the tube and if the blue chemical turns yellow, that indicates a head gasket problem. The chemical turned yellow on my mom's radiator. My mom was unsure of her car's warranty details and a call to Jones's sales department for clarification, clarified nothing. I called Jones's service department for her and explained what I had done, offered the VIN of the car, and asked if they could determine if the warranty would cover this situation. The guy says they can't take my word for any diagnosis and I should bring the car in. I said that I would bring the car in if the car is still under warranty, could he find that out. He said he would check and call me back. He calls and says that that engine problem is probably covered. I took it in and the next day, I get a call. The service writer says, "We've checked out your car and it needs $4,500 worth of work." I say, "What?" He proceeds to run off a big list of stuff, brakes, exhaust, the head gasket job, and the transmission has a leak and needs to be removed to get fixed. I stay calm, because, obviously Jones IS NOT going to be doing all that work on my mom's car, but I ask about the warranty. He informs me that the warranty was 3 years and 36,000 miles. I tell him that the car is not worth $4,500, but he tells me that he did some checking and found that the car was worth $9,000 (btw- Jones's newspaper ads showed they had these cars for sale for $6,995). I say that that can't be because it is wrecked on both sides and it was wrecked and repaired before and the paint wasn't a perfect match. I say that if there is no more warranty, I need to come and get the car. He explains that there is a $150 diagnosis fee. Clearly, this guy has no people skills and has no sympathy for the situation(he's just a hard sell jerk), so I just go to Jones and ask to speak to the manager. And as you might have guessed, the manager said there was nothing he could do about the fee, so, in order for it to all be over, I paid the $150 and got out of there. I fixed the head gasket, it didn't need exhaust work, the brakes went another year, and the transmission had a spot that was moist, but hadn't even leaked enough to form a drip, and I've been able to repeat this story about 50 times to let everyone I know to look out for Jones.
Blair210

Bel Air, MD

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#13
Oct 31, 2012
 

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CORRECTION-- There has been at least one thread about Jones Junction removed from Topix. I can understand it if one or two posts deleted, but I think deleting the entire thread is unfair.
Jess

Washington, DC

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#14
Nov 17, 2012
 

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Jones Junction wrote:
Dear Christine,
I am sorry to hear about your experience. I can look into this further for you to find out exactly what happened.
yes the all on weed I was there and I was appoach by this gurl jenn,Jennifer paggotto she was so how eyes blood shot I will never go ack there
B MOLLY

Rosedale, MD

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#15
Nov 21, 2012
 

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FYI My sister had purchased a SUV from Jones, she likes the dealership -as they offer Jones for life -etc and all servicing has been completed at Jones . Recently I needed use of her SUV, had the vehicle for a few days and checked the normal things one does , any way -
I noticed the oil filler cap was loose , and that there was a tire plug in the sidewall of the inside wall of the rear tire ... I told my sis call the dealer ASAP and to be very attentive , dbl checking any work they do ! Honestly I find it very difficult to believe they ( who serviced/ inspected the vehicle ) did not know there was a plug in the sidewall , and how did this pass inspection before selling this vehicle ?
My sister has told me , that she called and Jones will replace the tire free of charge -as they should !
However my concern still being , how could this be missed - or was it accidentally done on purpose ?either, or..... my confidence in the dealer's service department is zero !
Pete Moss

Bethpage, NY

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#16
Nov 26, 2012
 

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So, you normally check the inside sidewall of tires on vehicles that you borrow/drive? Interesting. Did you contact the State about the faulty inspection?
B MOLLY wrote:
FYI My sister had purchased a SUV from Jones, she likes the dealership -as they offer Jones for life -etc and all servicing has been completed at Jones . Recently I needed use of her SUV, had the vehicle for a few days and checked the normal things one does , any way -
I noticed the oil filler cap was loose , and that there was a tire plug in the sidewall of the inside wall of the rear tire ... I told my sis call the dealer ASAP and to be very attentive , dbl checking any work they do ! Honestly I find it very difficult to believe they ( who serviced/ inspected the vehicle ) did not know there was a plug in the sidewall , and how did this pass inspection before selling this vehicle ?
My sister has told me , that she called and Jones will replace the tire free of charge -as they should !
However my concern still being , how could this be missed - or was it accidentally done on purpose ?either, or..... my confidence in the dealer's service department is zero !
Michael Smith

Joppa, MD

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#17
Nov 30, 2012
 

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Christine, in reading your post, I was wondering if you had placed a deposit and have a signed buyer's order on the car before hand? If you didn't, your word to purchase it would not stand up in court. This is the reason why car dealer/salespersons are always asking for a deposit so this situation does not happen. This doesn't only apply to car sales but any type of sales where there has to be "consideration" in the form of a deposit and a signed buyer's agreement. Christine, if you didn have these things before you went back to the dealership then, the dealer is free to sell the vehicle to anyone that is ready to purchase it before you.
Christine wrote:
I went to Jones Junction Used cars yesterday to talk pricing about a car. I knew I wanted the car if they could get the price right. They did, I went back last night for a test drive, told them I wanted it, did I need to sign anything, that I would be back tonight with a cashiers check to buy it. I swung by at lunch to have my mechanic look at it, confirmed I would be up between 7 & 7:30 tonight to give them the check and sign everything. I got there at 7:20, my salesman said he would be right over, they leave me sitting for 15 minutes and finally the sales manager comes over and said they have a problem. He then tells me that between 4:40pm & 7:20pm, the sold the car to someone else! The car was still sitting on the lot where I parked it when I got back from my mechanic. They have had the car for over 4 months, there is NO WAY they sold it to someone else today. They are sneaky, lying and underhanded. DO NOT BUY THERE!!
Bishop 99

Baltimore, MD

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#19
Dec 19, 2012
 

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I don't believe that Christine is disputing the selling of the car w/o her deposit but the she believes they're flat out lying about selling it to someone else so that they don't have to honor her deal. As she stated the car was still sitting in the lot for the next 4 months. That's ratchet!
Michael Smith wrote:
Christine, in reading your post, I was wondering if you had placed a deposit and have a signed buyer's order on the car before hand? If you didn't, your word to purchase it would not stand up in court. This is the reason why car dealer/salespersons are always asking for a deposit so this situation does not happen. This doesn't only apply to car sales but any type of sales where there has to be "consideration" in the form of a deposit and a signed buyer's agreement. Christine, if you didn have these things before you went back to the dealership then, the dealer is free to sell the vehicle to anyone that is ready to purchase it before you.
<quoted text>
Brian

Abingdon, MD

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#20
Dec 21, 2012
 

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Don't buy a new car from Jones Toyota either! I had problems with the original sale, being disrespected during the sale by salespeople, being promised gift cards and suddenly not having any more to give, only to fight for them and it's a simple misunderstanding. Then issues with the wrong remote start installed, then being lied to for weeks regarding reimbursement of my canceled extended warranty and GAP coverage on my previous vehicle. I called Toyota and they were disgusted and will be calling the owner Steve Smeltzer. I'm going to trade this car in for a Ford, which is what I should have done in the first place. How can you have so many problems with a new car
Overated

Bel Air, MD

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#21
Dec 23, 2012
 

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My favorite is parts. They actually sell at 100% mark-up over the manufacturers suggested price. I asked the parts guy how it could be double what it was listed in the Mopar catalogue and he looked at me like there was something wrong with me. I purchased the part from another Dodge dealership at 10% less than the Mopar catalogue price.
balls

Owings Mills, MD

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#22
Jan 1, 2013
 

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Well I was thinking of buying a truck from here, but def not now.
Tom

Baltimore, MD

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#23
Jan 5, 2013
 

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I am 50 years old and one year ago next week I purchased a 2008 Cadillac from Jones Hyundai. The salesman SEEMED HONEST but as I have learned, he is a compound LIAR!! I have put 3000 miles on the car and it only had 47k at purchase, it's currently getting several thousand in work at another dealership...I am a reasonable person and I get "buyer beware" however; out in out LIES is unacceptable. I saw the vehicle and thought is was in great shape (and it was) The salesman told me what a car car it was and how well the owner took suck great care of it , he told me why the previous owner traded the vehicle and his reason for the trade...when I took possession I was handed 1 key and he told me that the owner was going to be bringing the spare key back to the dealership and that he would call me when it was returned to the dealership, several days later he called for a follow-up, I asked about the key (btw, they are computer chipped and very expensive) he said " I've been calling the guy and he won't return my calls but I'll keep calling" I thanked him and terminated the call. I just let it go and appreciated his efforts! So, because of my current dilemma I initiated a full carfax report....well knock me over with a feather, what do ya know....THE CAR WAS PURCHASED IN 2008 IN NEW JERSEY AND TRADED TO ANOTHER JERSEY DEALERSHIP...AND AUCTIONED IN MANNHEIM PENNSYLVANIA AND PURCHASED BY JONES....HMMM,.... I again emphasize that I am a reasonable person, had he told me it was purchased at auction, I would have researched further....I would like to believe that the ownership doesn't condone this clear case of out in out deception and lies!!

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