New Wal-Mart opens in Spring Mills

New Wal-Mart opens in Spring Mills

There are 20 comments on the Herald-Mail story from Mar 8, 2008, titled New Wal-Mart opens in Spring Mills. In it, Herald-Mail reports that:

“I must say this is the nicest Wal-Mart store I've seen in a long time”

The new Wal-Mart Supercenter along Hammond's Mill Road off the Spring Mills exit along Interstate 81 has "green" features including a floor made of concrete and cinders. via Herald-Mail

Join the discussion below, or Read more at Herald-Mail.

unhappy cutomers

AOL

#1 Mar 15, 2008
The newest Walmart, Spring Mills does not serve it's customers well. This is area is populated by business professionals who expect to be treated appropriately. Customers wait hours at the pharmacy with "odd" staff and no other customers around, people were promised or signed a wait list for merchandise only to find out that someone just up and changed the rules without notification. In ten days Walmart has managed to disappoint numerous customers. To be successful in this area they should have done their homework. This way they would know their customers and their "neighbors". With all of "fight" it took to open this particular store it would be a shame to disgrace the area with a cheap, inefficient version of a 5 & 10 cent store. If poor customer service is what you want to portray then you got it right. But we the neighbors believed you when you said that your store wouldn't be out of place or draw in questionable customers, posing a risk to our property value and safety. Clean up your act and live up to the expectations of the residents you serve here in the Spring Mills area.
friend to walmart

Saint Clair Shores, MI

#2 Mar 17, 2008
as an employeee of spring mills please keep in mind we are new to this as with any great thing it make take time to get all the bugs out. I am thankful to have come across the previous comment but, as a person who wants to serve you since you do pay my salary. Remember to try not to compare us to Martinsburg or Hagerstown they have been open for some time, or please try to be polite back when I ask how your day is going or how you like the store. On more than one occasion my day has been put to the test with nasty comments. Please give us a chance to improve and as I said get the bugs worked out. Also this area has always been populated with farmers and good ole folks maybe the " business professionals" are the folks who should treat others appropriately.
whitefangs

Martinsburg, WV

#3 Apr 13, 2008
friend to walmart wrote:
as an employeee of spring mills please keep in mind we are new to this as with any great thing it make take time to get all the bugs out. I am thankful to have come across the previous comment but, as a person who wants to serve you since you do pay my salary. Remember to try not to compare us to Martinsburg or Hagerstown they have been open for some time, or please try to be polite back when I ask how your day is going or how you like the store. On more than one occasion my day has been put to the test with nasty comments. Please give us a chance to improve and as I said get the bugs worked out. Also this area has always been populated with farmers and good ole folks maybe the " business professionals" are the folks who should treat others appropriately.
You are so right about the "professionals". They need to take a lesson from people who do not try to tell everyone how GREAT THEY THINK THEY ARE and just be a polite customer. Shame on you!!!!!!!
whitefangs

Martinsburg, WV

#4 Apr 13, 2008
unhappy cutomers wrote:
The newest Walmart, Spring Mills does not serve it's customers well. This is area is populated by business professionals who expect to be treated appropriately. Customers wait hours at the pharmacy with "odd" staff and no other customers around, people were promised or signed a wait list for merchandise only to find out that someone just up and changed the rules without notification. In ten days Walmart has managed to disappoint numerous customers. To be successful in this area they should have done their homework. This way they would know their customers and their "neighbors". With all of "fight" it took to open this particular store it would be a shame to disgrace the area with a cheap, inefficient version of a 5 & 10 cent store. If poor customer service is what you want to portray then you got it right. But we the neighbors believed you when you said that your store wouldn't be out of place or draw in questionable customers, posing a risk to our property value and safety. Clean up your act and live up to the expectations of the residents you serve here in the Spring Mills area.
Why don't you come down from your high horse and realize that you are not an elite group just because you are "professionals". We all are pros in our own right so chill. Your community is no better than the rest of them so welcome to the real world and save your comments for important things.
Walmart Employee

Hedgesville, WV

#5 May 20, 2008
As a former employee of the Walmart in Spring Mills, I can tell you that the problems are not as customer centered as they are made to be. The managerial staff of that Walmart cares little for its staff and blatantly shows it with their nasty attitude towards their workers. Their open door policy is a lie as they do not listen to what you have to say and just wait for you to finish talking before telling you in some way, shape, or form to "Get back to work."

Numerous internal conflicts have been unresolved and never looked into. Not only does all the managerial staff act unprofessionally but they condone poor and below par maintenance. The meat coolers and the freezers are WAY below health code standards and have not been exposed yet because the "surprise" Walmart inspections are done on a scheduled date, so everything is dressed up for these inspections. Numerous times working in the meat department I was told to stock meat that had nasty yellow snot-like substance all over it.

Before I worked at Walmart, I was the most anti-corporate person you would know. However, I gave Walmart a sporting chance to live up to this outstandingingly altruistic delusion of grandeur that they paint to their customers and they once again reinforced my beliefs and opinions are corporate businesses. Efficiency, Efficiency, Efficiency is the mindset of any Walmart manager. Do what you need to get the job done in this time-frame and don't cost us any money in accidents or damaged products.

The funny thing is, whenever a product was damaged in the back warehouse, it was taken more seriously than whenever an employee was injured. So long as the employee wasn't hurt enough to require a hospital visit or sue them, they didn't give it a second thought.

This Walmart is a shining example of the greedy, crooked business conglomerate that is the capitalist corporation.

Since: May 08

Martinsburg, WV

#6 May 31, 2008
Walmart Employee wrote:
... The meat coolers and the freezers are WAY below health code standards and have not been exposed yet because the "surprise" Walmart inspections are done on a scheduled date, so everything is dressed up for these inspections. Numerous times working in the meat department I was told to stock meat that had nasty yellow snot-like substance all over it.

This Walmart is a shining example of the greedy, crooked business conglomerate that is the capitalist corporation.
As yet I have no consumer issues with this particular store yet greatly concerned we will eventually see actual evidence of this claim -- and worse, little done to correct it. Absence of diligence in quality control certainly has the potential to bring down the neighborhood. I would suggest at all times keeping your eyes wide open in packaged food selection. Much can be hidden here! You will be far better off regardless of where you shop avoiding uncooked meats packaged off-site, as is a frequent sight at Walmart nationwide.
local to walmart

Martinsburg, WV

#7 Jun 7, 2008
I like the new walmart and server as a VP at a large company. The only thing I think is wrong is the lack of Organic products.
maryann

Macomb, MI

#8 Sep 4, 2008
Walmart portrays to be low priced, however I have shopped at K Mart and have found much lower prices than them. K Mart always has clearance mark downs and then 40% off the clearance price. I recently purchased newborn and baby apparel for under $2.00. K Mart is by far a better store than Walmart. The Hagerstown, MD K Mart store is my favorite shopping venture. Walmart needs more competition around them so they will lower their prices. To me Walmart is a five and ten store. I shop ther in an emergency when other stores are closed after 10:pm.Walmart has tried to put many stores out of business because what they claim to be low prices is not.
Charly

Saint Clair Shores, MI

#9 Sep 12, 2008
I have purchased some frames for my photgraphy there several weeks ago. Have been back on numerous occassions to purchase some more and the shelves are next to bare, Have inquired when they may be restocking and no one had a clue. Have requested that a manager call me so I could order special size frames and am still waiting for over 5 days for a call. This is poor customer care.
Charly

Saint Clair Shores, MI

#10 Sep 12, 2008
My previous post is from Martinsburg WV not Leesburg, Va
In the woods

Metropolis, IL

#11 Sep 21, 2008
unhappy cutomers wrote:
The newest Walmart, Spring Mills does not serve it's customers well. This is area is populated by business professionals who expect to be treated appropriately. Customers wait hours at the pharmacy with "odd" staff and no other customers around, people were promised or signed a wait list for merchandise only to find out that someone just up and changed the rules without notification. In ten days Walmart has managed to disappoint numerous customers. To be successful in this area they should have done their homework. This way they would know their customers and their "neighbors". With all of "fight" it took to open this particular store it would be a shame to disgrace the area with a cheap, inefficient version of a 5 & 10 cent store. If poor customer service is what you want to portray then you got it right. But we the neighbors believed you when you said that your store wouldn't be out of place or draw in questionable customers, posing a risk to our property value and safety. Clean up your act and live up to the expectations of the residents you serve here in the Spring Mills area.
Spring Mills Walmart is a welcome to the people in this area. The store is the best Walmart I have been in. No cramped isles, friendly employees, and very good location. If some people feel the buisness class deserves better, then live in D.C. where you can be pampered because you are buisness class.The farmers and people of this area are thankfull Walmart opened in our area. They have supplied jobs and a great convienance to people in our community. If people want to be treated differant because they are buisness, then move to the city because WV is a wonderfull state with good people who happen to like our new Walmart and the people who work there.
Quit Complaining

Myersville, MD

#12 Nov 20, 2008
If you don't like it - there are millions of other walmarts to go to. Don't like it? Don't go.
happy go lucky

Pontiac, MI

#13 Aug 28, 2009
as a spouse,mother, and mother-in-law of walmart employees i do have to agree with the previous comment that they do not know how to treat their employees. but my family is always helpful and polite because thats how we were raised here in wv. some people expect to much and are never happy no matter how much you try to help them.just keep in mind these are people too not robots or dogs but people trying to make ends meet with minimum wage. in my opinion they are not paid enough to deal with some of the customers they try to help.
jlsams

Hagerstown, MD

#14 Dec 27, 2009
I do not go to the Walmart in Spring Mills because they are always out of what I need. I can't believe that a store of that size is always out of product. I tried getting my grociers there and I always had to go to Martins to finish my shopping. I talked to an employee in produce and was told that the manager does not bring enought employees in to get it stocked. That Walmart is a joke!!!
walmart employee

Elkins, WV

#15 Oct 21, 2010
I've been working at this particular walmart for 6 months, and I've found that the problem is not with the management or condition of the store. We have an excellent management team who do their job very well and a great maintanance staff who keeps the store in great condition. All the employee's are very friendly and willing to help any customer that needs help at any time. The only problem with the store is the arrogant people that come in there. I'd love my job if it weren't for the rude and obnoxious people. You think our store doesn't keep stuff well in stock? Try not stealing the stuff so we can look on the computer and see that the shelfs are empty. Think the employee's are rude? Try not being so rude to them and see how nice they are. Think we need to start carrying something we do not currently carry? Stop sitting her and complaining about it, talk to the manager and suggest he order some. We have no way of knowing what local customer's want unless they tell us. But I do agree with jlsams, they definitly do not hire enough employees.
walmart employee

Elkins, WV

#16 Oct 21, 2010
my previous post if from spring mills, not moundsville
Pablo

San Francisco, CA

#17 Oct 25, 2010
The pharmacy at Spring Mills Walmart is a joke. Every single time I have been there, I've had a problem whether it be getting orders correctly filled, orders in stock, my insurance information, or my records in their system. I have had prescriptions filled there monthly for a year and after that many times, you'd think they would this format down and my information correct. The customer service is ridiculous. I'm done with this pharmacy, trying the one across the street.
Same old -- same old

Denver, CO

#18 Sep 12, 2011
Yes, the Spring Mills Wal-Mart replaced a decrepit old truck stop. But how many shoppers ever stop to realize they are shopping on the site of a Civil War battlefield? And how many shoppers ever think we could have had a quality shopping area that might have added focus and community to the Spring Mills area, instead of one more Wal-Mart and one more McDonald's? Does this development give the area a wider range of merchandise and improved choices? No, it's same old ... same old. The Berkeley County Planning Commission was encouraged to ask more of Wal-Mart (better store design, respect for the Civil War site, improved aesthetics) at the time they approved Wal-Mart's application, but the commission remained mum. If you don't ask, you don't get. Many other communities have better Wal-Marts that blend with the landscape and are appropriately sized. Here, we just take what we're given, no questions asked, and "just another Wal-Mart" is what Spring Mills is left with
mr jones 3264

Inwood, WV

#19 Dec 17, 2011
No matter where we lay our heads anymore, I find that the "business professionals" of this area are just as much the ROOT OF THE PROBLEM as the customer service associates themselves....I have NEVER been in a Wal-Mart in 8 different states where I would EVER recommend to someone either proper customer service OR the quality of the meat department. It is Wal-Mart, synonymous with capitalism and should be no secret that within the definition lies the fact that patrons really don't matter much as long as they think they save money.
To any of the business "professional" class, which I use that term very loosely, realize that it is mostly YOUR arrogant snotty children that are employed by these oversized retailers and it's quite possible that YOU the people as parents just never explained to them the right way to treat any individual that didn't meet the same exact class standards as you and your esteemed colleagues
Megan

Berkeley Springs, WV

#20 Dec 19, 2011
Every store has issues. I have never had a customer service issue at Spring Mills Walmart though. If I needed help I got it very quickly and friendly. They always keep going till they got the answers. The isles are wide and clean. Even when the store is packed it doesnt seem crowded and cramped. I love it. I dont go to any other Walmart besides this one now. The only problem I have seen is in clothes they sell out of the bigger sizes in mens and womens fast then the small and meds are the only sizes left and on the rack for a long time. ALso in the kids sizes when a size sells showing it is a popular size they dont get anymore in it. But I would say that has to do with shipping not necessarily the store. I will continue to go there. I find it the best out of Hagerstown and Martinsburg for sure. I am really glad it came.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Falling Waters Discussions

Title Updated Last By Comments
Camden Park 2015 (Mar '15) 17 min Worried N WV 11
Hospital Merger & FTC 32 min Frank Underwood 14
who farted at the stripbar last night (Jul '15) 2 hr Dude 8
Trump is toast 2 hr Walter 20
Its not racism, we just want a clean community 2 hr ewww 88
Create your own Forum (Jun '15) 2 hr Hickabilly BR549 1,341
Michael Paul Obsessed with his ex 2 hr ha ha 3
More from around the web

Personal Finance

Falling Waters Mortgages