Pissed

Louisville, KY

#1 May 22, 2012
Anyone else bought a vehicle here and it wasent as advertised?
Screwed by Jim

Chicago, IL

#2 May 22, 2012
I bought a car from jim brown auto sales in april of 2011. First, every car I test drove was horrible in one way or another. The only one without some horrible sound emanating from beneath the hood was a 2001 ford taurus for $6995. I put $1000 cash down, and agreed to $65/week. Later, when I calculated my total cost, it was $13,000! Two weeks into driving this car, it started smelling funny and smoking. Turns out it was leaking transmission fluid, so bad that I had to carry two quarts of the stuff wherever I went because by the time I got there it would be gone. I took it in to get fixed, and they charged me $150, even though the lemon law requires that they must fix any problem within the first 30 days for free. Then, they didn't fix the problem!
One month after signing my contract, I was driving through a green light when someone ran into me. They were at fault, a police officer was even there and told me as much. However, unbeknownst to us, they gave the police and I a fake id and insurance card. Then, two days after the accident, my car was stolen out of a parking lot by that guy who was stealing cars with a tow truck.

I called Jim Brown and explained everything that happened, crying. They first told me that they would get my debt (still $11,500) transferred onto another car so I could still have transportation. They called me the next day, though, and told me my debt was actually too high to do that, so I should just keep paying them $260 a month for a car that didn't exist anymore! After four months of this, I finally gave up. There was no way I was ever going to be able to get a new car while paying them their exorbitant fee! Plus, without my own transportation, my hours at work got cut in half.

Since I stopped paying them, they have called hundreds of times, sometimes several times a day. Finally I had to change my number after they turned it over to a harassing collections agency.

I am 20 years old and $12,000 in debt because of them. They have ruined my credit (I still have yet to own a credit card) and I am now considering filing for bankruptcy. I beg anyone who is considering going through this company to reconsider. They ruined my credit and my life. They have absolutely zero compassion and no qualms about lying to get you to drive off their lot in one of their piece of shit cars.
Pissed

Louisville, KY

#3 May 23, 2012
Screwed by Jim wrote:
I bought a car from jim brown auto sales in april of 2011. First, every car I test drove was horrible in one way or another. The only one without some horrible sound emanating from beneath the hood was a 2001 ford taurus for $6995. I put $1000 cash down, and agreed to $65/week. Later, when I calculated my total cost, it was $13,000! Two weeks into driving this car, it started smelling funny and smoking. Turns out it was leaking transmission fluid, so bad that I had to carry two quarts of the stuff wherever I went because by the time I got there it would be gone. I took it in to get fixed, and they charged me $150, even though the lemon law requires that they must fix any problem within the first 30 days for free. Then, they didn't fix the problem!
One month after signing my contract, I was driving through a green light when someone ran into me. They were at fault, a police officer was even there and told me as much. However, unbeknownst to us, they gave the police and I a fake id and insurance card. Then, two days after the accident, my car was stolen out of a parking lot by that guy who was stealing cars with a tow truck.
I called Jim Brown and explained everything that happened, crying. They first told me that they would get my debt (still $11,500) transferred onto another car so I could still have transportation. They called me the next day, though, and told me my debt was actually too high to do that, so I should just keep paying them $260 a month for a car that didn't exist anymore! After four months of this, I finally gave up. There was no way I was ever going to be able to get a new car while paying them their exorbitant fee! Plus, without my own transportation, my hours at work got cut in half.
Since I stopped paying them, they have called hundreds of times, sometimes several times a day. Finally I had to change my number after they turned it over to a harassing collections agency.
I am 20 years old and $12,000 in debt because of them. They have ruined my credit (I still have yet to own a credit card) and I am now considering filing for bankruptcy. I beg anyone who is considering going through this company to reconsider. They ruined my credit and my life. They have absolutely zero compassion and no qualms about lying to get you to drive off their lot in one of their piece of shit cars.
I fully agree, i just bought a Nissan off of them, in the Online Ad, that i have right here in front of me, it clearly states "ICE COLD AIR" they said bring it back and we will fix it for ya, since it did not work when we signed the paper work, we was like ok, so we did, leaked out again, took it back again, 100 mile round trip, and showed me were the leak was and said it would cost me around 300 out of my pocket to fix it the right way, lol, surly this is a criminal case, because this is a crime for sure, we are in the process of a law suit against them, we also paid $1000 cash down, and were going to get it back and more, i will cost them so much in legal fees their going to wish that they simply fixed every thing that was wrong with this vehicle, stay tuned i will keep this post updated. by the way consumers, every vehicle on this lot is 2 or 3k priced over kelly blue book, don't trust my word, take a book with ya and price it, old Early 90's Camry's priced for 8K what a joke, IDIOTS!!!!!
Liars

Louisville, KY

#5 Aug 28, 2012
False Advertising, and Overpriced Vehicles are what this business is known for!

Since: Jun 11

Location hidden

#6 Apr 28, 2013
You can take it to a certified mechanic and have it checked before you buy it. It isn't even that expensive, usually for $35-$50.
Also, check into it, there aren't many buy here, pay here lots that do repairs and then let you make payments on them. The y are a USED car lot and it is your responsibility to check out the car thoroughly before you buy it.
The lemon law only applies to brand new cars, and is very hard to get even then. The repair must be made FOUR times before the car will be issued a lemon.
They are a used car lot that takes a big risk on people with very poor credit, they must charge more because more cars go unpaid for than on a high credit car lot. But they also report to the credit bureau to help build their credit, sell to people who are on disability (are therefore un-sueable), and to people with multiple repossessions on their credit.
They have a huge lot and it isn't surprising that a bad car gets sold every now and again. They try to help in deferring payments, and paying for major repairs up front, and allowing customers to make payments on them.
It sounds to me like you didn't keep the required full coverage on your vehicle, and if you had then your debt would have been largely reduced. When they told you, that you could be resold into a new car, I'm sure they were under the impression your insurance was valid and would pay the majority of the balance. Maybe if you have kept up your end of the deal, with keeping full coverage insurance active on your vehicle, then they could have done more for you. Sorry if you expected a free car, but NO car lot is doing that for you.
And simply if the car has a problem, don't sign the papers before its fixed, and take it to a trusted mechanic before buying!
no no no

Louisville, KY

#7 May 4, 2013
Long story....DO NOT do business with them. You've been warned!
ReportTOBBB

Louisville, KY

#8 May 6, 2013
Keep Reporting to BBB bring their rating down down down
Talk to the bald guy

United States

#9 Feb 27, 2014
You buy the cars as is you even sign a paper stating that. I have bought several cars from Jim Brown it took a lot of test drives to get good ones. Their cars are priceless if you have a trade it's worthless. But my payments have been cheaper. Than other places. They only report to the credit burea so people can't deny having bought a car there if they go somewhere else it will show and probably as a repo. They sued someone I know 6 years after car was repoed. They owed 1800 and with fees and everything was garnished for over 10,000. Bottom line if your car gets wrecked stolen repoed it's your obligation to pay for it once you sign the papers. If it needs repairs don't buy it they don't hold a gun to your head.
Library

Shelbyville, KY

#11 Mar 1, 2014
"Don't get taken every time" book by Remar Sutton
farm15

Louisville, KY

#12 Mar 5, 2014
Its a used card dealership, they deals in vehicles that run for a short amount of time, overpriced, and horrible customer service. we have reported them to BBB and i advise anyone that has done business with them to do the same, their going to rip off the wrong person, and when they do, well, we will see it on the news!

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