Review: Lincoln Avenue Cat Hospital - Hesham El-Akbawy DVM
Posted in the Fair Lawn Forum
#1 Sep 24, 2009
I am going to do my best to stick to only facts in this review although it will be very difficult due to my high emotions.
If you are on the net, looking for a vet for your cat you obviously care for the animal. This review is for you people especially!!!
If you truly do care for your animal do not bring them here!!
We left our Best,Best friend "Mooch" with Lincoln Ave. Cat Hospital for a 6 day stay while we went on a vacation.
Normally, we would have friends stay with and feed him, but recently Mooch had not been feeling well.
We had taken him to L.A.C.H for treatment & the place seemed nice. This was most importantly due to the 2 assistants that were helping us.(Tom & Steve)
They were so great to my pal Mooch. They gave him so much love, and they were so gentile with him.
That 1st visit was great.
....Anyway, we had a vacation coming up, and we wanted Mooch to stay there while we were away, because we felt that the guys (Tom & Steve) were so attentive, AND because Mooch hadn't been feeling well.
Since it was a Cat Hospital it should be the perfect place, Right?WRONG, WRONG, WRONG!!!!!!!!!!
As it Turns out, the Dr. is the ONLY DR. THERE!!!!!!!!!! There is NO OTHER BACK-UP.
If he, for whatever reason Can't or Won't get to the Place, there is no other back-up Dr. to treat your animal.
On the last day before we got home Mooch had gotten real sick.
The Dr. was "out-of-the-country" (Which I was not told)
The office staff in they're Brilliance decided not to bring him to anyother vet for treatment. They just called my cell phone which was turned off because I was on the plane & left a message saying that "Mooch needs to go to the Emergency Room."
If they had 1 shred of brain matter, they would have looked at the boarding form that I had to sign when I dropped Mooch off.
It had a emergency contact phone number on it that would have put them in contact with someone otherthan my voicemail.
7 hours later, sitting in a plane on the tarmac at Newark Airport, I got the message.
I immediately called, and spoke to the office staff.
Actually, Spoke is a nice word for it, I "convinced" them to take Mooch to wherever he needed to go.
You See, even though I had already signed a form that stated My authorization for medical treatment, they wouldn't take Mooch to get help until they spoke to someone.
I reached Oradell Animal Hospital about 20 minutes after they got Mooch there. He was barley alive. He had held on long enough for us to get home. We were able to say Goodbye, Thank him for all he has been to us, and also were able to be there with him when he died.
My anger is because we trusted this place with our friends life, and you know the rest.
This is what to take away from my experience;
I trusted Lincoln Ave. Cat Hospital to take care of my buddy for me while I was away, THEY DID NOT.
And I MUST SAY AGAIN, I had signed all Papers that would have allowed medical treatment.
If anyone wants to know details or hear real rage about this place feel free to email me.
1 more thing, Just to prove the point that he was not taken care of.
When I finally got to see Mooch before he died, all 4 of his paws were matted and dirty as if from his own filth.
Also, his mouth was all crusty and matted.
This unfortunate condition is common when a cat is sick & dying. But anyone who saw him would agree that he would have been sick and not grooming himself for AT LEAST a few days.
Well, I just heard a message on my home phone from "Mellissa" in the front office, it was left on Friday morning at 9:05 am. Telling me that the office hours were going to be shortened on Saturday, so If I wanted to Pick up Mooch it had to be before noon. She ended the message by saying "Mooch is doing GREAT by the way!" 11 hours later, My friend was gone.
I'm sure you can do the math for yourself.
Avoid this house of incompetence at all costs!
#2 Sep 29, 2009
When we moved I needed a vet near by I opened the phone book and found Lincoln Ave Cat Hospital n my town. I didn't know anyone yet in the neighborhood so I just took the chance that they were good.
I am SO HAPPY that I did. The staff and doctor are great! They will answer any questions you have and will take the time to make sure you understand everything. I am never rushed out of the office or off the phone.
#3 Feb 1, 2010
Watch out. Dr. A is very quick with prescribing medication and quick to pursue exploratory surgery. My dog died under his "care" two days after exploratory surgery on a suspicious lump that turned out to be a swollen lymphnode. Last thing his office told me what that my dog would be fine and he's better kept there for observation. The next morning my dog was dead. Please be careful with this place.
#5 Apr 24, 2010
Itís my pleasure to recommend the Lincoln Avenue Cat Hospital in Fair Lawn. I have taken my cats there since Dr. Akbawy took over the practice from Dr. Ballard many years ago. Iíve found Dr. Akbawy to be a consummate, well-trained professional veterinarian but also a kind and caring human being. He guided me through some very difficult times when my cat became diabetic and always offered several avenues of treatment for my consideration. We had many discussions about treatment options, and I was even encouraged to seek a second opinion. After six long years of treatment, my cat became increasingly unstable due to the complications of hypoglycemia. When the time came and I had to make that dreaded decision to let my precious buddy go, Dr. Akbawy counseled that only I would know when the time was right and encouraged me to follow my heart. I think the only reason my cat made it to 17, the last six as a diabetic/hypoglycemic, was due to his medical care. I couldnít ask for a more caring, considerate, and yet professional veterinarian. My familyís feelings and the comfort of my cat were the primary concerns at all times. Taylor, Lucy, Tom, and Amina have been with Dr. Akbawy for many years and have always been professional, caring, and kind. I still have two cats under Dr. Akbawyís care and I have always felt that they were in good hands with him and his staff. The facility and staff are top-notch.
#6 Jan 23, 2012
If you really love your cat,do not take your loved one here, this so called Dr. Elakbawy is a ruthless
killer and you may be better off caring for your pet yourself.The only thing this office does is run up a whopping bill and leave you with a sick or dead pet...end of story.I am not referring to just a one time incident, I've taken 2 of my cats to this butcher and returned home with none of them, in a period of three years.I look back and I can't believe that I allowed this crook to care for my cats.I can go on and on in detail but it really is just a waste of my time.Don't let your precious loved one die in the care of this kitty killing facility called (Lincoln Cat Hospital) do yourself and little kitty a favor and save kittys life...STAY AS FAR AWAY AS POSSIBLE! Feel free to email me with any questions..Please!
#7 Apr 11, 2012
I have taken my cats to Dr. A for many years. Always he considers what is best for the animal. Most recently my oldest cat (13) was losing weight. I took her and there appeared to be a mass on her liver. I told them if during surgery it was a tumor not to wake her up. Dr. A. called me and said yes it was a tumor and 95% cancerous but he asked me to do a biopsy. It came back non-cancerous and even though the tumor continues to grow and will claim her life sooner rather than later, we have had over 1 year because of him. Recently, I took her in again because she was sick and thought we would have to have her put to sleep. Dr. A. diagnosed an infection and once again she is home with us. Trust me, any other vet would have cost twice and much AND put this cat to sleep twice. Is vet care expensive - yes, but Oradell is easily twice as much and if you are going to be a cat guardian you need to know that it may end up being expensive. I wouldn't trade the caring staff at LACH for anything
#8 May 23, 2012
My older cat had her teeth cleaned at Lincoln ave cat hospital, as the vet strongly encouraged. When I picked her up my cat's eye did not close. I was informed this was due to a complication of the anesthesia. I was not informed this was a possibility prior to the procedure. I had to give my cat steroids for 4 months and still her eye would not close but the doctor said we had to stop the steroids because of possible complications of the medication. After about 3 additional months her began to close. When I returned for her yearly injections, in a couple months, the vet once again said I needed to have my cat's teeth cleaned. I reminded him of the 7 months of eye problems and he said that was no problem. At this point, I took my cat to another vet for a second opinion. He told me that my cat had only minimal need for teeth cleaning at this point and due to her problems with anesthesia UNDER NO CIRCUMSTANCE should she have elective anesthesia. DO NOT GO TO LINCOLN AVE CAT HOSPITAL.
#9 Dec 12, 2012
I didn't want to declaw my cats, they were both extremely house-destructive still at several years old- closed doors were clawed fiercely, beds/furniture the favorite claw sharpeners.
Had an excellent experience. The hospital was familiar with both cats when I picked them up and I could tell the cats were relaxed not stressed.
I also appreciated that the costs were just as described before drop off. No surprises and a very favorable experience for my family, as the cats are happy and 'over it' and damage has stopped.
#10 Dec 12, 2012
Thank god your kitty is alive!...You did the right thing by going somewhere else with Kitty..I hope kitty is well and recovers from her accident, this could have been avoided if you had gone elsewhere first...hind-sight,right! Alot more goes on behind closed doors at this facility than people see. I've been there and have seen the way the staff treats your pets when no one is there to watch, and trust me they are ruthless...PERIOD!
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