Stonegate Inn Hotel
Posted in the Eureka Springs Forum
#1 Oct 29, 2012
A large group of friends from Missouri booked rooms at this hotel for the annual blue, bikes, and BBQ 9/27-9/30. One of our friends in the group lost his life in an accident thursday 9/27. Most everyone called and cancelled their rooms. They charged us all for entire weekend including our friend that had passed away. They said there was a 48 hour cancellation policy which we cancelled well over 48 hours before our saturday night stay but were still charged. The owners were very non caring and rude about the whole situation and would not cooperate any what so ever.
#2 Oct 30, 2012
You can always dispute the charges with your credit card company.
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