LP + Mesa = Skybeam, broadband alternative

NCBR Article LP + Mesa = Skybeam, broadband alternative By Kristen Tatti August 29, 2008 -- Two of the region's largest wireless Internet service providers have joined forces.

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Rich

Colorado Springs, CO

#87 Oct 1, 2012
I have had varied bandwidth issues from .3 MbpS to 6mps (when i bypassed router AND when I am on the phone with the support person.)

Get this, when you call for support and do a speedtest with them, the speeds jump up to 3.5+ mbps and later it drops again to less than 1 mbps. That happened on the last two calls and then they say it's all right now.

Also when you sign up for 7 mbps it is "up to" but they don't say up to when you buy it. What they means you get 3.5 mbps min.(only when you are on the phone with support). Then after you are off you get less than 1 again.

This is especially true if you get near your monthly data limits (I stream tv with Roku and got notice I was near the 30gb data limit). I suspect you go on a list where you get reduced speed to encourage you to go elsewhere.
Anon

Denver, CO

#88 Oct 1, 2012
Wait, you're telling me Skybeam has a 30GB monthly cap now?? I'd blow through that in a day!
Terry

Peyton, CO

#89 Aug 30, 2014
kat wrote:
We are in a very rural area of Woodland Park and since Skybeam took over Mesa Networks (or merged or whatever) our internet is EXTREMELY slow or non-existant. It's been very frustrating. The first time I called they tried to me it was my computer - it was not, as I also tried my laptop in addition to my PC. NOW they are telling me that their "competition" a new provider in the area, is jamming the "airwaves" and making it slow and there is nothing they can do about it. While I believe there is nothing they can do - I doubt it's because of someone "jamming" the "airwaves". And if there truly is a competitor -I'd like to know who it is.


We have been trying to resolve our issues with Skybeam for months. They tell us, every time that we call, that the problem is in our equipment. We have rerouted the cables several times at their insistence. Our upload speed runs at 1.45 - 2.21 normally; it is supposed to run at 5.00. We are highly dissatisfied with this company and would very much like to find another company to do business with. Please help...desperate in Peyton!

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