Review: Vinz Wine Bar
Posted in the Escondido Forum
#1 Jan 8, 2012
We attempted to use a Groupon type certificate at Vinz and they would not honor it. It clearly stated that it could not be used for "Happy Hour Pricing". So my family of four went to Vinz, ordered in excess of 30.00 from Happy Hour Pricing which we assumed we would pay for, and then ordered another 50.00 from the regular full priced dinner menu, which the certificate should have been valid for. Not the case. When we presented the certificate, we were met with literally a rude and abrupt Vinnie/Owner who would not honor it because we ordered Happy Hour food on the same "bill" as the regular food. He said it would be too "hard" to seperate the happy hour items from the regular ones (really??) and had we not ordered happy hour items, we could have used the certificate. Even though my husband pointed out that Vinz was indeed making extra money since we were PAYING for the happy hour fare and applying the certificate towards full price items, this owner disagreed and said he had "done the math" and they would be losing money. He then pointed out that his place was crowded and "did not need the business." Are you kidding me? Rather than be further humiliated in front of a packed house and our children and rather then argue with such illogical reasoning, we paid a hefty bill of 80.00 plus and left. Vinz is clearly abusing their coupons (read on - there are more complaints in this column) and have no idea how to treat their customers. Vinnie - "do the math" -- you certainly do not deserve the business of your patrons and are not the only game in town, even though your big ego and attitude suggest just that. I will make certain I share my experience with everyone so that they can avoid your rude treatment.
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