Fairmont, WV

#1 Mar 12, 2013
Really enjoyed the subs there. The amount of meat they put on the subs was unreal.look out subway!
BeenThereDoneTha t

Fairmont, WV

#2 Jun 2, 2013
Firehouse Subs at the Mall is horrible! Not only did I have issues there, but when I called the manager, her response was "oh, I'm sorry..."

This was after getting wrong/un-edible food on 3 seperate occasions! No offer to remake or reimburse for the $25 worth of food tossed in the trash!

I have heard from others that mine was not an isolated incident..and it has happened to many others! I even contacted their national customer service and got ZERO response. I will never walk back through the door of that place. Hopefully they fold and close quickly.

Fairmont, WV

#3 Jun 2, 2013
When Firehouse first opened up, they produced quality sandwiches and gave you value for your money, but now they've slipped terribly and are worse than Subway. I guess corporate heard about their high customer satisfaction level at the beginning and insisted that they get in line with the other franchises.
Been there

Terre Haute, IN

#4 Jun 5, 2013
Do they use real chicken, or that fake Subway stuff?

Fairmont, WV

#5 Jun 7, 2013
Food was good !!!

Pickerington, OH

#6 Jul 5, 2013
Love firehouse!

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