Fairmont, WV

#1 Sep 23, 2013
Do not place ur belongings in storage units with VIP storage in whitehall..I rented there thinking since theyre new and said to be clean dry and safe it would be ok. WRONG!!! my furniture is now covered in mold and boxes are soaking wet. Most of the stuff stored is ruined. The owners told me I should have purchased a separate insurance policy even though its a structural issue and they claim to be dry and safe.

Grafton, WV

#2 Sep 24, 2013
the new ones they just built or the ones on 73

Fairmont, WV

#3 Sep 24, 2013
The ones just built..this happened a few months ago and I complained. The guy told me a new drain was just put in and the problem has been fixed. I had 2 mattresses with black mold on them and he replaced them, rightfully. He assured me this would not happen again. I went yesterday and water was dripping out of bags and my king size headboard and footboard looked like it was covered in moss! I called the owner and she told me her husband is out of town, I just called again today and she hung up on me!

Grafton, WV

#4 Sep 24, 2013
thanks for the info think Ill go with the brickstone ones in whitehall

Fairmont, WV

#5 Sep 24, 2013
They obviously refuse to take liability by hanging up on me..I removed all my stuff

Fairmont, WV

#6 Oct 29, 2013
what wrote:
the new ones they just built or the ones on 73
With my own eyes, I saw bed bugs crawling there!!!

Fairmont, WV

#7 Oct 31, 2013
The people who have these buildings are rude and will tell you anything to get your business but then when stuff is ruined they evict you and refuse to take calls.

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