Review: Red Carpet Nails & Spa LLC
Posted in the Enfield Forum
#1 Aug 22, 2011
I was so excited to find this place and very happy with my initial visit, THEN .... 2 days after I started to see green coloring under my nails and realized I had concocted a nail fungus. I went back to have the nails removed and the entire time the OWNER filed, scraped and did whatever to get these off, he said repeated over and over in his 12 years of service, he has seen acrylic nails get fungus, but never gel. Unfortunately, I had gel.
I have NEVER had any type of nail fungus, and I certainly didn't walk in with one, or they would have mentioned it, but magically two days after having theirs applied ... I know have it.
It happened, whatever!! What is done is done and I have no intentions of getting gel nails ever again. The part of all this that is so maddening is I never asked for my money back, even though I spent $80 for absolutely nothing. Yes, folks EIGHTY dollars for gel nails!! I am now leaving their shop with no nails, and the owner has the nerve to charge ME $10 for removing them!!! I reminded him that I never asked for my money back, was being reasonable, but I found it outlandish that he was going to charge me MORE money on top of the loss I had just taken!! One might think as a token of compassion and to keep a happy customer from going viral on the internet, he might make a concession. He said he didn't care, and he said it several times too. I was flabbergasted!! I guess when they are taking in the cash they are friendly and accommodating, but when there is a problem, they are willing to lose business and reputation over $10 bucks and have no regard for customer satisfaction. You are on your own if something goes wrong!
Save your money, they are overpriced and have no regards for the people who support them!!
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