Posted in the Elkton Forum
#1 Sep 17, 2012
First time I used them the customer service was amazing.
Each time I have been back it gets worse and worse.
If you have a company that serves the public....
You need great customer service to thrive.
They should change the slogan to "THE Useless pharmacy"
Thank god I am healthy enough to make 2 to 3 trips. They never get it right.
I hope they go out of business...
#2 Jun 17, 2013
your only complaining because your drugs are not ready when your are waiting outside the door to pick them up ! They cant fill your script in 2 seconds cause you need a fix right away, give it a few minutes.
wow, I have been going there for over 2 years and I have never had a problem. They again i'm not a drug addict and don't my script within 2 minutes.
#3 Jun 18, 2013
I have never had a problem there either. LOVE THEM. And if you think you have to wait there go to Wal-Mart you will be there all day I think Northside has GREAT customer service. I have NEVER waited more than a few mins for my scipt.!!! They have my business as long as they are there.!!
#4 Jul 9, 2013
My wife has terminal cancer an has around 1 year to live. she in sever pain most of the time. northside was out of her medication(morphine). said it would be in a few days. ended up being a week. since it was pain medication, northside did not care what she was going through. the scrip could only be filled there. there name was on the scrip. they would not release the scrip to be fill somewhere else. so cold and uncaring. if i could i would go somewhere else.
#5 Jul 9, 2013
Well Mike I really am sorry to hear about your wife. That awful.!!!! But my husband and I went there the other day he had 6 scripts to fill took 15 mins and we was in and out. So Iwould say 9 out of 10 they get it right.
#6 Jul 20, 2013
I left City Pharm to go to Northside. Dave has been a part of my life since the 70's. I am there to stay
#7 Dec 4, 2013
We moved from Delaware and needed a local pharmacy. Northside is consistently friendly, the atmosphere is always light which makes the daunting trip more enjoyable. I would highly recommend the pharmacy and as for getting it right ... never had a problem. And if they did, hey, they care to be right but we can't always be. Five star review here!
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