Great News

Winchester, KY

#23 Jan 30, 2010
The newspaper read AEP postponed the raise to JULY!all the COMPLAINTS worked this time. lets KEEP it going in JULY.
leroy2

Winchester, KY

#24 Jan 30, 2010
amen great news
watcher

Winchester, KY

#25 Jan 30, 2010
Great News wrote:
The newspaper read AEP postponed the raise to JULY!all the COMPLAINTS worked this time. lets KEEP it going in JULY.
With the money they are making cheating their customers right now, they won't need the raise til then. I'll certainly do my part to keep it going.
shynky

Elkhorn City, KY

#26 Jan 31, 2010
oh great they must have read ahead that we will be having a heat wave and gas prices will be thru the roof, whewwww hewwww, thanks aep for doing us a big favor, i still know ppl whose bills were nearly 500.00 and had no power for 11 days out of 30...hmmmmmm, fair?
Just a man

Pikeville, KY

#27 Feb 17, 2010
I to know the readings are not accurate and there is nothing we can do?
leroy2

Winchester, KY

#28 Feb 17, 2010
AEp didnt' postpone it till july the pSC did it for them

“WTF?”

Since: Feb 10

Proctorville, Ohio

#29 Feb 18, 2010
If you're disabled, you can use the Fed's HEAP program to get a reduction on the power bill for heating. If you are a low income user, you can go through PIP.

Also, to lower the bills during summer and winter, you can request AEP set you up on a budget. They take an estimated year's total, and divide it by twelve so you pay the same each month, and that keeps the big bills you're getting low. You can go through HEAP and PIP and still use the budget too. I'm on HEAP with a budget through AEP, and it really helps.

“WTF?”

Since: Feb 10

Proctorville, Ohio

#30 Feb 18, 2010
I almost forgot this. PIP is little known, as they won't advertise it. If they shut off your power, and you're low income, you can contact PIP, and they will pay the bill, and get you a reduction the same day.

You have to take a paystub with you, showing how much you make, and your bill. They do everything there while you wait.

To get in contact with PIP, it is generally handled through the Community Action Org.(CAO). It is probably located in Pikeville, I'm not sure, but it will be in the phone book as either Community Action or CAO.

“WTF?”

Since: Feb 10

Proctorville, Ohio

#31 Feb 18, 2010
Heh, one last thing on PIP. PIP is actually ran through Duke Energies, and they are who runs AEP in Kentucky and Ohio.

Here is what I found on PIP on the net;

"PIP: Heating And Energy Program
PIP (Percentage of Income Participation). This is a Duke Energy Program that bases a utility bill on 15% of a person’s monthly income. If a person qualifies for HEAP, they will usually qualify for PIP".

If you don't have a CAO there, their will be someone to handle this, even a Duke Energy office, I think. You might call someone at the Courthouse to find out more.
The Maid

Ransom, KY

#32 Feb 18, 2010
Dear Redneck,
Good looking out for the community!

The Maid

“WTF?”

Since: Feb 10

Proctorville, Ohio

#33 Feb 18, 2010
The Maid,

Why thank you, my dear lady!

Also, I think PIP may even pay off any natural gas bill owed. I know PIP will here, but I'm not sure if they control the gas lines around EC.

Generally, what happens is, you take your AEP bill with a disconnect notice, or go to them if it has been disconnected. PIP will pay off the bill, and set everything up while you are there, and have your electric turned back on that day.

One thing could be happening on some peoples power bills too, and that is a delinquent payment lasting over six months. If you miss a payment, but keep the others payed up, and still owe for a month at the end of six months, AEP will try to force a deposit on you like $250.00. This is another deposit, even though you paid one to have the power connected in the first place.

When PIP handles it, AEP will drop the deposit, and accept the PIP payment for the total due. They then set you up on the payment plan, and it's really low compared to what you would have been paying.

HEAP will winterize peoples homes, and supply free air conditioners to the needy too.
ready to off grid

Hueysville, KY

#34 Feb 23, 2010
35% increase is too much, every needs to call
leroy2

Winchester, KY

#35 Feb 23, 2010
There is no PIP IN Ky aep Ky Power co. The deposit is in addition to any other dopsoits you already have which all deposits are to be equal to 1/12 of your year billing. ex if your bill runs 1200.00 a year your deposit would be 100--if you already have 100 deposit they wont ask for another deposit if you had 75.00 dep already then they would require the additional 25.

“WTF?”

Since: Feb 10

Proctorville, Ohio

#36 Feb 24, 2010
I would double check that, as our power here comes from the Louisa plant, just as yours does. If it does, it should fall under Duke Energies the same as here, as Duke says they cover both Ky and Oh on their website.

There's also a link on the website about PIP if I recall, or about special assistance. In Ky, they call it LIHEAP, not PIP I found. The PIP part here, would be the "Crisis" payment.

Hopefully these links will show up:

http://www.duke-energy.com/kentucky.asp

http://www.duke-energy.com/kentucky/special-a...

http://chfs.ky.gov/dcbs/dfs/LIHEAP.htm

“WTF?”

Since: Feb 10

Proctorville, Ohio

#37 Feb 24, 2010
I forgot this, Here, and it's still AEP, the extra delinquent deposit was around $250, even though you paid a deposit at the time the power was connected when you moved in.

However, PIP, or LIHEAP there, will take care of this. The Crisis payment is for power cut off, or a disconnect notice, and you don't have the money to pay it. It's funded by donations by several large corporations, and is why they mention the money running out, and also, why it's only for January through March. So, you only have a month to get on it by using Crisis.

“WTF?”

Since: Feb 10

Proctorville, Ohio

#39 Feb 24, 2010
Here's something else from the CAO site that is probably the same;

Wintercare

"The WinterCare Fund was established in Kentucky in 1983, when local Community Action Agencies and local Utility Companies partnered up to help address the needs of low-income Kentuckians to heat their homes. The program will help individuals, that cannot be assisted through other heating programs but demonstrate financial need. This innovative program also gives residential utility customers the opportunity to help low income families simply by checking a box on their monthly bill. Currently 31 utilities and 22 community action agencies (CAAs) serving 119 of the state's 120 counties participate in WinterCare, which is managed by the CAC and administered by community action agencies".

“WTF?”

Since: Feb 10

Proctorville, Ohio

#40 Feb 24, 2010
One more link, and that's it;

"Provides Energy Assistance: Community Action provides energy assistance to qualified households to prevent utility shutoffs, provide utility reconnects, winterize homes, or enroll them in utility programs".

http://www.communityactionky.org/WhatWeDo/Eme...
Leroy2

Winchester, KY

#41 Mar 13, 2010
Duke energy does have services in ky and ohio but there is more than one electric co in the usa aep American Electric Power is not a part of DukeEnergy yet..But i expect that to change also
Dang

Pikeville, KY

#42 Mar 15, 2010
Relocated Redneck wrote:
One more link, and that's it;
"Provides Energy Assistance: Community Action provides energy assistance to qualified households to prevent utility shutoffs, provide utility reconnects, winterize homes, or enroll them in utility programs".
http://www.communityactionky.org/WhatWeDo/Eme...
I am on the monthly average and I still pay over $120 a month year round and live alone burn one light at a time wear long johns and hunting clothes to keep the heat down and I think it sounds like you are AEP with your so helpful links to everything. They help you twice in the winter paying a little of the bill and get ready to sit all day for that cause if you are disabled you need an ambulance by the time you get your turn but it is some help it's crazy on upper Elkhorn the power goes off almost each day when there is no reason and flicks off and on until it tears things up and they will not pay you for it as they don't except blame for nothing and have told me the system is designed that way lol and they will make fun of you when calling because they get so many calls. One day they said do you know how much it cost to run just one light bulb? I mean I could of choked them but oh well nobody will help us so you better have a wood/coal stove by next winter!!!!!!!!
Angela

United States

#43 Nov 10, 2011
does anyone know PIP email address?? I live in Ohio.

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