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Curious

Vine Grove, KY

#1 May 23, 2011
What do you think of it. Good Business or what?
xustomer

Elizabethtown, KY

#2 May 23, 2011
Poor service. Went there once to buy feeder fish. Waited thirty mins before I got helped..There never stocked on anything besides rats. Hardly any fish products but thousands if fish. I had them order a fish nd they never ordered it. Needs new management.
pet lover

Irvington, KY

#3 May 23, 2011
We purchased a Guinea Pig there. The guy picked it up and then threw it in the cage that we also purchased.We will not buy from there anymore.
same here

Elizabethtown, KY

#4 May 23, 2011
I bought a 10 inch cat fish nd some kid workin there put in small fish bag couldn't swim at all.
Curious

Vine Grove, KY

#5 May 23, 2011
I believe they have good service. The lady was nice and helped me with everything I needed. Great place to get pets.
vet

Elizabethtown, KY

#6 May 23, 2011
There iguanas are too skinny and not the correct lighting or cage. I do see them as a good pet store in the area but they need to correct there staff. And buy more stock
joker1234

Wise, VA

#7 May 23, 2011
I also waited 10-15 minutes for help getting a feeder mouse for our snake. What's bad is that 2 of the employees saw me standing there but proceeded to talk to each other while I waited.
Russell

Duffield, VA

#8 May 23, 2011
I think they could take better care of the animals., for instance the puppies in the back need to be put in a different cage, and alot of the reptiles are in the wrong setup. They need ot take better care of the fish too, and carry a better selection, of not only fish, but products for fish and other animals. But my biggest complaint about the store is the service. If the yare going to hire young kids, they need ot train the kids better. They would be a great store if they could correct a couple problems. Feeders supply is much better, if only thier tropical fish would stay alive.
lalalalalaaaaa

Brandenburg, KY

#9 May 23, 2011
I've never had a problem with them. That is where my boyfriend purchased my puppy and shes now 8 months old and never had a problem.
Curious

Vine Grove, KY

#10 May 23, 2011
lalalalalaaaaa wrote:
I've never had a problem with them. That is where my boyfriend purchased my puppy and shes now 8 months old and never had a problem.
I agree. They have been my top service and they will continue to be.
Milky Lickers

Madison, TN

#11 May 24, 2011
Good service, just a very poor selection.
humdum

United States

#12 May 26, 2011
I like the store but the place is really dirty and outdated. It needs a serious scrubdown and re organization. Some of the products they have there are so old the plastic on the bags in covered in dust. There is also a putrid smell there. I understand pet stores smell ( hello animals) but they could put air freshener and/or filtration in there.
The owners are nice. I remember her telling me once they take unwanted animals all the time and find homes. Also a lot of times they will sleep with the animals overnight in the office if they are afraid or need treatment. I see the animals treated properly with food and exercise. They just need a severe cleaning.
has had enough

Canyon Lake, TX

#13 May 30, 2011
Nasty. Hear that they aren't on the up and up with paying the bills.
maybe

Brandenburg, KY

#14 May 30, 2011
humdum wrote:
I like the store but the place is really dirty and outdated. It needs a serious scrubdown and re organization. Some of the products they have there are so old the plastic on the bags in covered in dust. There is also a putrid smell there. I understand pet stores smell ( hello animals) but they could put air freshener and/or filtration in there.
The owners are nice. I remember her telling me once they take unwanted animals all the time and find homes. Also a lot of times they will sleep with the animals overnight in the office if they are afraid or need treatment. I see the animals treated properly with food and exercise. They just need a severe cleaning.
I agree with you that the places stinks so bad that I can barely stand to go in there. I stopped by there about a month ago to see if they had any bunnies and the dogs were laying on wet and dirty newspaper. I think the place is totally disgusting and the animals looked neglected to me. The boy that was working that night had his laptop propped against a cage and was looking at Yahoo.

Since: Nov 10

Hodgenville, KY

#15 May 30, 2011
Everyone will always find something to bitch about I swear. Its a damn pet store, you think its out dated and needs new staff, then write to them and donate instead of just bitchin.
Stop

Vine Grove, KY

#16 May 30, 2011
Drew07 wrote:
Everyone will always find something to bitch about I swear. Its a damn pet store, you think its out dated and needs new staff, then write to them and donate instead of just bitchin.
I agree. Obviously nobody knows what it is like to own a business of their own. Give the people time and let them fix what they have. Not every store will be perfect in every way.
wtf

Elizabethtown, KY

#18 May 30, 2011
They been open how long? Over ten years that I know of. That's long enough to get there sh-it together. They care more about money than customers.

Since: Nov 10

Hodgenville, KY

#19 May 30, 2011
Then dont go there, nuff said
No Name

Brandenburg, KY

#20 Jun 1, 2011
The animals are very well taken care of, all cages always have toys so animals have plenty to do. Over 100 animals in the store, place will not be perfect. Owner has 3 kids and works very hard to support her family with the bad economy. Previous owner left her in a bad situation, so she is paying for it. Things are looking up. Until you have worked in a pet store, you really have no room to talk.
Mrs_Beyotchh

Brandenburg, KY

#22 Jun 1, 2011
Well if you dont like waiting 10 or 15 minutes for service then speak upp i mean they cant read your mind. and if there so "dirty" then you try running a pet store of over a 100 animals and expect it to be spotless and make it smell good. like really get a lifee.

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