Review: Gadget Express

[AIRLINE EMPLOYEE]

Airline employee wrote:

THIS PLACE IS A RIPOFF. BOUGHT IPHONE HEADPHONES $20 OVER RETAIL. WHEN I REALIZED THIS IN A RUSH LEAVING I DECIDED TO RETURN THEM. WENT ON MY TRIP RETURNED TO STORE AND CLERK INFORMED ME THEY HAVE A NO RETURN POLICY PRINTED ON RECEIPT. WELL WHY DID'T HE TELL ME THAT WHILE SIGNING RECEIPT???????
KEPT THEM AND FOUND MICROPHONE DOESN'T WORK!!!!
NOW WHAT????? THIS PLACE IS A RIPOFF. THEY'RE
OVER CHARGING AND HAVE A NO RETURN POLICY.

WELL I AM ALSO A AIRLINE EMPLOYEE BUT I WORK AT THE RAMP. I WAS STANDING RIGHT THERE WHEN YOU CAME TO THE STORE WITH NO RECEIPT. YOU TRIED TO GET A FREEBEE FROM THE YOUNG MAN STANDING BEHIND THE COUNTER. HE WAS VERY NICE TO YOU AND I REMEMBER HE TOLD YOU TO BRING THE RECEIPT AND THEN HE WILL EXCHANGE IT FOR YOU. ITS A DISGRACE THAT WE WORK FOR THE SAME AIRLINE. DONT LISTEN TO HIM THIS PLACE IS A GOOD AND POPULAR SPOT. THE ONLY THING IS THIS GUY TRIED TO PULL A FAST ONE ON THEM. I ALWAYS PURCHASE MY GADGET THEIR AND I AM A SATISFIED CUSTOMER. ALL OF THE FLIGHT ATTENDANTS FORGET THEIR ITEMS AT THE HOTELS OR HOME AND EXPECT GADGET EXPRESS TO LET THEM BORROW THEIR MERCHANDISE........ THANKS TO PEOPLE LIKE YOU THEIR NO REFUND POLICY.

[AIRLINE EMPLOYEE]

Airline employee wrote:

<quoted text>
This person is correct. THEIS PLACE IS A RIPOFF!!!! I'm an airline employee and bought a pair of iphone headphones,($20 OVER RETAIL!!!!) Went to return them in unopened box and they would not take them back. They said they have a 'NO RETURN POLICY ON RECEIPT"
They never said a word when i signed the receipt!!!! Policy is on back of receipt. This place is a total rip-off!!!!!

YOU ARE SUCH A LIER THE NO REFUND PLOICY IS ON THE FRONT WHERE YOU HAVE TO SIGN RECEIPT. THERE ARE TO PAGES AND THEY BOTH HAVE THE NO REFUND POLICY ON THE FRONT PAGE. DO YOU HAVE NOTHING BETTER TO DO. YOU MAKE 20HRS WHY ARE YOU COMPLAINING CHEAP O.

[AIRLINE EMPLOYEE]

Airline employee wrote:

THIS PERSON IS ON DRUGS!!!!
<quoted text>

I THINK YOU ARE ON DRUGS

[I was robbed]

Me too. I bought ISP110 speakers for my iphone. They charged me $140 saying I was saving $30. Later I find out that the exact speakers go for $20 (or even less on Amazon). What a rip. The airport should shut this ripoff artist down as it hurts the honest retailers. i'M NOT BUYING AT THIS AIRPORT AGAIN UNTIL THIS GUY IS GONE.
The only posts here that say the store is a good one are posts by their relatives. What liars they are.

[very satisfied]

I WAS AT THE AIRPORT WHEN I SAW THIS GADGET EXPRESS STORE, AND I FIGURED OUT I FORGOT MY CHARGER FOR MY LAPTOP AT HOME. THE GENTLEMAN HELPED ME OPEN THE CHARGER AND TESTED IT FOR ME. HE MAD SURE BEFOR I LEFT HIS STAND THATI WAS TAKING CARE OF. HE EVEN CHARGED MY PHONE FOR FREE. IT WAS FAIR PRICED AND THEY HAVE GREAT SERVICE WILL SHOP AGAIN THRER GO GADGET EXPRESS. I TOTALY UNDERSTAND THE REFUND POLICY U HAVE ALOT OF BORROWERS OUT THERE OR SHOULD I SAY OR SCAMMERS LOOKING FOR A FREE LUNCH. A+ IN MY BOOK

[Unhappy customer]

This place is the worst place to shop for electronics and should be shut down. Firstly the prices are way too high, you can get anything you find there, cheaper and of better quality at Brookstonewhich is at a distance of not more than 20 yards from that lousy place. Secondly no prices written on any of their products, they expect us to I guess view and assume the price and pay them blindly. I would never step at a distance of 30 feet from that kiosk.

[Mollychop]

I'm adding to this review as I appreciate the feedback it gave me. My husband bought a WD hard drive from the store in a hurry, at christmas. He didn't check the price and just paid. He paid £185 for a drive that we could buy in the UK for £60. I contacted store by phone and the manager refunded me $60 to my card as a good will gesture. I apprecciate that but it's still £110 more than even the most expensive retail outlet in uk for that item. I'm not sure the refund was made just to make me go away as I was quite persistent!
There are no prices on goods and I urge you to check that prices are fair before you buy from the store. A small airport mark up is Ok but 3x the price is crazy.
It's our own fault we paid through the nose but buyers beware!

[RudeCustomerSser vice]

I am appalled by the customer service provided by this kiosk. Firstly no price written on any of their products and the customer service person feel insulted when we ask for the price. For something worth 15$ in most stores they were charging 40$ and they actually feel surprised when we try to negotiate or ask price for other brands of the same product.
Most rude and grouchy people run this place; some one please put customers out of their misery by shutting this place down.

[Joan from Florida]

This store had everything I needed for my trip. They were quick with service so I didn't miss my flight. Helped me out on the run. Good Store!

[airport employee]

DONT PAY ATTENTION TO ANY OF THE REVIEWS THATS COMING FROM "STATEN ISLAND, NY"!! I KNOW FOR A FACT THAT STORE IS FAMILY OWNED AND ALL THE PEOPLE THAT WORK THERE LIVES IN STATEN ISLAND. IF YOU LOOK AT ALL THE GOOD REVIEWS, ITS COMING FROM SOMEONE IN STATEN ISLAND, NY. HINT: THE PEOPLE THAT WORKS THERE ARE WRITING FAKE REVIEWS BECAUSE THEY ARE THE OWNERS. AND YOU GUYS ARE RIGHT. THEY DONT PUT PRICES ON THEIR PRODUCTS BECAUSE THEY GO BY HOW MUCH THEY CAN GET OUT OF YOU. AVOID THIS STORE LIKE A PLAGUE!!!

[Unhappy]

This is an absolute ripp-of. Bunch of crooks.
Bought a 4Gb Dane-Elec USB stick.
Nominal value $9, and they charged me 64.19
Unfortunately I did not keep my receit.
Please stay away from this store.

[kit2]

you r fool and i will go to tv

[International traveller]

Gadget shop in Newark Liberty terminal C.
Total rip off and rude 'service'.

Asking for a price on Ipad3 32gb the sales guy quoted USD982! My fault, but I remarked that this is almost double up on street retail price.
This seemingly offended the guy who started arguing that I should speak to him politely and he kept on throwing comments on how rude I was!! Facts doesn't seem to go down well with this guy.

[International traveller]

oh,I forgot.
He tried to explain that the reason why his Ipads were so expensive, was that this could be used internationally and others bought at high street couldn't. What a heap of bull!

Surprised that an airport would accept to have such a bunch of crocks inside a secure area!

[Pete_Q]

The salesman told me I was buying something "on sale." When I got home, I discovered that he charged me double or triple what I could buy it from on the internet.
I would stay away from this place. Never again! Losers.

[Normand]

Price gouging at its worse. My fault, I bought a camera in the store without looking elsewhere first. I should have gone online with my phone but I was in a hurry and the owner took advantage of my wife and myself. Also, the receipt states "No Return Policy" which should have flagged me that the place is a rip off.
"How much is that camera?"
"$199"
??? MSRP is $99.
Don't shop here, it's a scam.

[UAL flightman]

Thieves. They sell stolen or used goods. Do not under any circumstances buy from this store. Completely dishonest.