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Happy Customer

Windsor, CT

#1 May 30, 2013
Does anyone know where I can write a letter of thanks to this bank? They went beyond and above regular customer service today. I live out of state and had a family member out some funds into an acct I have with SSB. We used to do this often and it would post immediately, but since I have not used this acct in months it was frozen. I needed those funds while at an out and train station in the east coast and tried to use my card but it was declined. I knew the funds were there so I called SSB and she said that it was pending. If I did not have these funds I would be stuck in this train station and that would not be good. On top of that, it was after 4 pm central time so all f their supervisors had left for the day. I told Danielle my situation and she immediately found someone who could override the pending status of the deposit. Thank you, thank you, thank you for helping me out after hours at that and allowing me to catch this train. So happy to be a customer of this bank!
banker

El Dorado, AR

#2 May 30, 2013
I know, but you'll have to send me a money order for $10 before I can release that info to you.
Yeah Right

El Dorado, AR

#3 May 31, 2013
Smackover State Bank Sux. Big time. That info is free, take the $10 money order and open an account at a better bank, which will be "ANY" bank but Smackover State Bank. This Danielle "WOULD HAVE TO BE" from temporary services.
Happy Customer

Boston, MA

#4 May 31, 2013
Actually I bank with Bank of America, I don't live in El Dorado anymore but a family member has the same bank and sent me some funds. I needed them right away. Get over yourself, they went above and beyond what they had to. Get a life and stop griping about crap on Topix. If you don't have anything of substance to add to this post, then don't reply. Simple.
fandaddy

United States

#5 May 31, 2013
They probably turned you down for a loan. Danielle is a permanent employee and she does a great job!!
Rumors_Hurt_Ever yone

Waterbury, CT

#6 May 31, 2013
Well if you know it's from SSB, then why not write a letter directly to them instead of coming on here asking where to write a letter?
common sense

Arlington, TX

#7 Jun 1, 2013
Rumors_Hurt_Everyone wrote:
Well if you know it's from SSB, then why not write a letter directly to them instead of coming on here asking where to write a letter?
Because nobody from a different town comes to topix on something confidential like this. It's just a lie.
Parker

United States

#8 Jun 1, 2013
That's it
EldoMasterBlaste r

United States

#9 Jun 1, 2013
Is the president of SSB gay?
Catgirl

United States

#10 Jun 9, 2013
No, the President of SSB is not gay!
The address is:
SSB
P. O. Box 107
Smackover, AR. 71762
Duh

United States

#11 Jun 14, 2013
Bob Willet at SSB is gay, I dunno if he's the president or not, I don't know about anyone else.
CuriousOne

United States

#12 Jun 17, 2013
Bob is gay, as far as I know he's always been open about it. I've known him for quite some time, partied at the same gay clubs and shared a few stories about our "encounters" with men. I've even met some of his partners through the years. He doesn't seem to have a problem with it so why should you?
sandy

El Dorado, AR

#13 Jun 17, 2013
Does gay mean happy,joyous etc.
CuriousOne

Dallas, TX

#14 Jun 17, 2013
Yes!
The Doctor

El Dorado, AR

#15 Jun 17, 2013
Whether or not the managers is gay is irrelevant. The only thing that matters is that he does his job to the best of his abilities.
Brownie

El Dorado, AR

#16 Jun 17, 2013
Bob couldn't be gay because he was in the Boy Scouts.
LMAO

United States

#17 Jun 17, 2013
LMAO
Dana

United States

#18 Jun 18, 2013
Great Bank!
Ridiculous

Boston, MA

#19 Jun 18, 2013
This post was to get information, which I obtained, about how to send a letter to the bank or even somewhere that it could be posted for all to see. The bank went above and beyond customer service and it's always nice to be recognized when the company you work for does so. Leave it to the ignorant and uneducated citizens of El Dorado on this website to turn this into something else. You people really need something better to do.
actually

El Dorado, AR

#20 Jun 18, 2013
sandy wrote:
Does gay mean happy,joyous etc.
Try nasty, stanking, worthless, freaks of nature.

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