typo

Glasgow, KY

#1 Jul 3, 2012
Is anyone else getting tired of server probs from SCRTC? A few days ago we had no email because of spam problems. Shouldn't they have the tech and programs to prevent that for customers? Now for the last two days there are server problems again with email. Does anyone use Media-Com or another service for internet? I'm looking for something more reliable

“Turn it over and finish it off”

Since: Aug 08

Location hidden

#2 Jul 3, 2012
I'm not really great with all the computer stuff, just the basics, but, have you thought of just setting up a different email through a service like yahoo or something? I too have SCRTC for internet, but, have never used my SCRTC email, I just use ymail or the free aol email that you can get.
Gouging SCRTC

Cave City, KY

#4 Jul 6, 2012
Tell ya what I don't like about SCRTC, being required to pay for a line phone to receive DSL. My $36 per month phone sits on the wall with the ringer turned off just so I can get internet.. My primary phone is cell. My response to that question from SCRTC was, "Well, we're after all in the phone business" What???? And yes I've e-mailed the Public Service Commission (with no response I might add).. Anybody else have a problem with that?
stay away

Edmonton, KY

#5 Jul 8, 2012
i also hate the fact i have to have a phone to get interent and cable/tv it sucks!
i wish other internet, cable providers would come and give scrtc some fight for there customers! perhaps them they (scrtc) would listen to us!
i am over by the sulfa well area there is nothing here but scrtc, come on comcast att insite
BRING IT ON
My opinion

Glasgow, KY

#6 Jul 8, 2012
typo wrote:
Is anyone else getting tired of server probs from SCRTC? A few days ago we had no email because of spam problems. Shouldn't they have the tech and programs to prevent that for customers? Now for the last two days there are server problems again with email. Does anyone use Media-Com or another service for internet? I'm looking for something more reliable
Medicom Internet is way better and faster because it's cable instead of dsl but after the few months of teaser pricing, you will pay more just for the Internet than u pay at scrtc and phone combined. Customer service Medicom is awful if u have a problem u may be without for a week.But I agree we don't have much to choose from so that makes the company's we have to be able to do what they want.
PCTech

Edmonton, KY

#7 Aug 16, 2012
No email this morning...apparently servers are down (again)...SCRTC sux a$$
stay away

Edmonton, KY

#8 Aug 16, 2012
still down
typo

Glasgow, KY

#9 Aug 16, 2012
This has gone on long enough. Just got off the phone with SCRTC and they have no clue what the source of the problem is with email server. Was on the phone with them last night and was told it was a router. You are likely to hear any kind of excuse. What everyone needs to do is demand to see a reflection on our bills to compensate for the service we are not receiving. Too many ppl sit back and let companies gouge them. With today's economy we should not readily pay for services we do not receive! Look at my first post dated July 3rd! And the problem most likely started before that date and I had not complained until the 3rd. Please join me in forcing SCRTC and other companies to tow the line for their customers (politely).
Mars

Edmonton, KY

#10 Sep 3, 2012
I have also had problems with my email account. SCRTC should not be receiving full pay when we don't get full benefits! I hate having to call them to try and find out why something isn't working. Either they don't know or you get a different reason, depending on who you talk to. Plus, the wait time to talk to a real person is way too long. We pay too much money for what we get! Since where I live the only choice is - take it or leave it - I certainly believe lower fees should be in order. But, sadly, that will never happen. I hate their SPAM filter !!! Shouldn't we be the one who decides what's spam ? All of a sudden I can't receive my bank account alerts. I relied on those balance alerts to keep me from accidently bouncing a check. HEY ! Mr. Spam Filter, you owe me $35.00 !!!!!!!!
Charles b knight

Glasgow, KY

#11 Sep 25, 2012
I lost the election tonight
SCRTC sucks bad bad

Glasgow, KY

#12 Oct 18, 2012
I wish some would sue this lousy company there service is terrible .they blackmail every customer into having too have phone service just to get the internet and TV service.
SCRTC sucks bad bad

Glasgow, KY

#13 Oct 18, 2012
on top of that there equpment IE: set top boxes is like letover crap from the late 1990's no on demand there PRV is a joke.
SCRTC sucks bad bad

Glasgow, KY

#14 Oct 18, 2012
constant tv problems you never know if you'll be able to finish watching a sporting event.they block out half the ball games SCRTC just a out dated company that just needs to quit living off fed goverment subsidies and running up the national debt
timticket

Horse Cave, KY

#15 Feb 9, 2013
my problem is the slow internet. have 1.5 for 25 a month want the 3mb but dont want to pay 45 dollars for it. windstream offers phone and high speed internet for 50 a month with unlimited long distance but there cable is through dish witch i dont want dish. think they should give a better discount on 3mb if u have there cable and phone
big butt

Edmonton, KY

#16 Feb 22, 2013
sure wish att would come out here, they have some great deals on there bundle packages

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