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81 - 100 of 131 Comments Last updated Jun 28, 2014
PO d Customer

Decatur, IL

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#91
Mar 20, 2013
 
Glad to hear that you got your money refunded Jon. I just wish somebody when get busy and put this crook in jail and shut the place down!
identity with held

Greenwood, IN

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#92
Apr 1, 2013
 

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Chris wrote:
Well I have to update this. While initially I had the issues and problems previously stated, and received my money back through my bank, at the end of the ordeal I was still in need of a lift. After 2 weeks of putting it off because I was so frustrated I was just about to start investigating where I could buy a lift from. Randy Brown himself started calling me and leaving voicemails. Once he got a hold of me he explained his situation a little better than his staff was able to. He stated that the lift I ordered was not in stock, but he had another, better one in stock, he ended up working out a really good deal for me. So I paid him in full for the lift on Monday, had a tracking number before I got off of the phone with him and received my lift that Wednesday. I am fully happy with the lift and how everything worked out the second time. My advise is he's a good supplier for reasonably priced lifts, you just need to ask initially what lifts they have in stock now and shop from those, waiting for them to come on the carrier ships is just a bit frustrating. I hope this helps and the other people get their issues resolved.
Chris
well chris i used to work for the man and you are just one person ...and the lift you got was a down grade not an upgrade ......the man lies at everyturn good luck because your lift is rreally only about a 7k lift
Chris

Chicago, IL

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#93
Apr 1, 2013
 

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identity with held wrote:
<quoted text> well chris i used to work for the man and you are just one person ...and the lift you got was a down grade not an upgrade ......the man lies at everyturn good luck because your lift is rreally only about a 7k lift
Thank you and I don't disagree. Luckily for me the lift I have works well for my needs. In the future my lift purchases will be from another more reliable vendor.
another victim

Milltown, IN

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#94
Apr 12, 2013
 
Chris wrote:
<quoted text>
Thank you and I don't disagree. Luckily for me the lift I have works well for my needs. In the future my lift purchases will be from another more reliable vendor.
smart move ,believe me you are one of the lucky ones,he stole my money and refused to give me a refund,still wating on the legal system...
tired of the run around

Holgate, OH

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#95
Apr 26, 2013
 

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Been 6 months and they have not returned any calls so state and fed called,

see what happened and how long
PO d Customer

Decatur, IL

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#96
Apr 28, 2013
 
Hopefully you paid with CC and if so make sure you call them and start a dispute! If not then if you can call and start filing a lawsuit. I talked to someone recently and when they took him to court he miraculously came up with lifts.

I really wish this crook would go to jail!!!
Jason

East Liberty, OH

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#97
May 7, 2013
 

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I had the same problem ordered two lifts was told I would have them in 21 days . After 25 I call and it takes me 4 more days to get a person on the phone and I raise all kinds of hell and Randy gets on the phone telling me they were back ordered but he has a lift similar to what I ordered just 4 inches narrower . The lift arrives its a symmetrical instead of asymmetrical to which I ordered and also the legs are not the same length and I have never seen a hoist that is symmetrical . I cannot lift anything narrow like a Geo or anything with a narrow frame Ranger ,Dakota or older unibody cars . The second hoist never arrived and after 57 days I had the credit card company take my money back for the hoist that did'nt show and the shipping . I have had the first hoist 9 months and the cables are all fraid and the hydralics are leaking . Someone need to shut this crook down .
Customer from Quebec

Longueuil, Canada

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#98
May 8, 2013
 
I purchased 2 car lifts from Randy Brown @ Complete Hydraulics in Franklin 1 year ago, and they never delivered When I called all I got is a run around. Chances are you will never receive it. Go to the Better Business Bureau, they have a history of complaints across the US and Canada. They are fraud!! I do not undertand why they are still operating. Isn't there any laws against this kind of fraud.
We are in Quebec and there is nothing we can do from here!! so this company has pocketed 1,790.00 and gets away with it.
name with held

Greenwood, IN

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#99
May 8, 2013
 
Randy is a crook who does not know how to run a businees...
name with held

Greenwood, IN

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#100
May 8, 2013
 
Jason wrote:
I had the same problem ordered two lifts was told I would have them in 21 days . After 25 I call and it takes me 4 more days to get a person on the phone and I raise all kinds of hell and Randy gets on the phone telling me they were back ordered but he has a lift similar to what I ordered just 4 inches narrower . The lift arrives its a symmetrical instead of asymmetrical to which I ordered and also the legs are not the same length and I have never seen a hoist that is symmetrical . I cannot lift anything narrow like a Geo or anything with a narrow frame Ranger ,Dakota or older unibody cars . The second hoist never arrived and after 57 days I had the credit card company take my money back for the hoist that did'nt show and the shipping . I have had the first hoist 9 months and the cables are all fraid and the hydralics are leaking . Someone need to shut this crook down .
dude we been trying to....beware your lifts are not what he claims them to be and could get you killed
anoter victim

Lynn, IN

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#101
May 10, 2013
 

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Customer from Quebec wrote:
I purchased 2 car lifts from Randy Brown @ Complete Hydraulics in Franklin 1 year ago, and they never delivered When I called all I got is a run around. Chances are you will never receive it. Go to the Better Business Bureau, they have a history of complaints across the US and Canada. They are fraud!! I do not undertand why they are still operating. Isn't there any laws against this kind of fraud.
We are in Quebec and there is nothing we can do from here!! so this company has pocketed 1,790.00 and gets away with it.
Iam in the same state as this SCAMMER he has had my money for a year now an still no refund,dont understand why nothing has been done!!!
Justin r

New York, NY

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#102
May 10, 2013
 

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Got a letter in the mail today. He is filing chapter 11. Means the courts will be setting up who gets paid back and when. Keep your eyes peeled for this in the mail guys.
PO d Customer

Fort Eustis, VA

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#103
May 15, 2013
 

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Wife said I got one in the mail the other day. Out of town right now so haven't got to actually read it. I see that his website is still up and running though so probably still ripping people off!
dpw mike

Milwaukee, WI

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#104
May 24, 2013
 

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Had same problems took us 3 months, the BBB and our village attorneys to get our hoist. He refused to refund our money at first then said he did but didn't and eventually at his convience we got our hoist. and then it was missing key parts which took another month to get randy is a crook and should be locked up! Never under any circumstances purchase anything from this company!
If we didn't have attorneys on staff to deal with him (which I'm sure would cost way more than the hoist is worth to hire one just for this) I'm sure he'd still have our money and we'd be screwed!
Never ever do buisness with them ever!
jimmy

Lynn, IN

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#105
May 26, 2013
 

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got my letter also from the AG,IS THIS THIEFIN BASTARD GOING TO PAY US INTEREST ON OUR MONEY HE STOLE,HE SHOULD BE IN JAIL!!!!
tired of the run around

Holgate, OH

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#106
May 28, 2013
 
I covered a 4post lift Oct 23 2012 still have not received it creit card will not help. Found out to day they filled chapter 11 now I'll file through the court see if I get my money back .fat chance ha
Cbus221

Indianapolis, IN

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#107
Jun 1, 2013
 
Never had a problem with them when I used to have them rebuild large cylinders I couldnt rebuild myself. I am fortunate enough to live near the shop so if I need another lift I would go and see what was in stock and choose so I could get it right then.
Jon R

Greencastle, IN

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#109
Jun 27, 2013
 

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Complete Hydraulic is now bankrupt. May 2013, He's trying to reorganize through the bankruptcy court. He had debts of over 1 million dollars with alot of it consumers that prepaid. They are now out their money.

I know this because I use to be his best friend. about three years ago things started changing and I found out he was pre selling, bait and switching and not delivering.

Mr Brown, defaulted on loans from me and also got with suppliers for over 6 figures.

Buyer Beware...His Scam is to save you 100.00 if you prepay...

I suggest you buy elsewhere and always google ripoff reports, bbb, topix before you buy.
Joey Shepherdsville Ky

Shepherdsville, KY

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#110
Aug 1, 2013
 

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Crook, Criminal, Useless Flesh.
And that is being nice. He stole 6300.00 from me and I am not happy to say the least.
Go to facebook and tell your story.
Join the class action if you bought as a consumer. if you bought as a business as I did. Sue him personally.Maybe if he has to show up in court enough, He will go out of business. In the meantime, pursue him legally the best way you can.He is scamming people everywhere.
Paid with company check and they cashed my check in December 2012. Still no lifts.Excuse, Excuse , Excuse !!!!!!!!!!
I wish he would visit China for a day. the rules are different their.
In the meantime I will continue to pursue him Legally for my sake as well as the sake of others.

If anyone knows whom to contact, put the info out their. we must come together to stop him and He has Filed Bankruptcy.
He and all that work their are COWARDS. I am amazed at the lack of Integrity that they show. However I would not be on this site if they had any Integrity.
Also, if we could prove that He or the company never had intention to fill the orders, then maybe he could be held accountable for fraud. Not sure but I am fighting legally and I am not going away anytime soon.
PO d Customer

Decatur, IL

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#111
Aug 3, 2013
 

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Randy Brown is now doing business under Auto Tool USA....Warn your friends

Remember he took Hundreds of Americans money and Filed Bankruptcy on them...They got no product...he using same scam prepay and get product later...

This was posted on the FB page, just trying to keep the word out about this POS Crook!!

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