Review: Pendleton Southgate Realty

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Puff

Walla Walla, WA

#1 Mar 10, 2009
For people who specificly RENT from these people:

Dont expect good customer care

If something breaks Expect at least a week for work to be done on it. I waited 4 months for my driveway to be fixed, it was so bad I couldent use it.

Expect to be overcharged when you leave, specificly from "T & M cleaning and repairs, LLC. I should have taken them to court but my girl convinced me not to... still shaking my head.

Want to rent?

DONT RENT FROM THEM!
Danyel Thurmond

Walla Walla, WA

#2 Mar 19, 2009
These are the worst people to rent from!!!!!!!!!They have terrible communication skills and are outright LIARS!!!!!I would rather live under a bridge then rent from them again!!!
Jon Smith

Portland, OR

#3 Aug 11, 2009
I have rented from Pendleton Southgate for the past 3 months. Nothing but problems with them since the day I moved in! Firstly, several repairs need to be made to the plumbing (shower faucets leak hot water constantly, outside faucet leaks when on into wall down to basement, most shut off vavles don't fully shut off water, etc...) countertops not secure, and more. Was promised it would all be fixed within the first couple weeks. Well 3 months later, and still nothing has been fixed, and I get constantly told that they are sending the contractor over or just placing blame on "the contractors" has become the norm. The landlord had the audacity to complain about the yard (I water, weed, mow, mulch... have done a LOT of work to get it up to "par"... don't think previous owner/renter did ANYTHING with yard). He mentioned something about the owners possibly placing the house on the market in the next few months, so I'm guessing his concern is "curb appeal" over making basic repairs. They have NO problem taking full rent payment every month.

Bottom line: RENT FROM SOMEONE ELSE WHO GIVES A CRAP!!!!
From Oregon

Sherwood, OR

#4 Aug 14, 2009
You have renters rights. If the house is in need of mandatory repairs you dont have to pay your rent untill those repairs are done. Look up your rights as a renter. You will be surprised on what you find! I wouldnt give those people anymore money untill they got everything fixed!
Jon Smith

Portland, OR

#5 Aug 15, 2009
From Oregon wrote:
You have renters rights. If the house is in need of mandatory repairs you dont have to pay your rent untill those repairs are done. Look up your rights as a renter. You will be surprised on what you find! I wouldnt give those people anymore money untill they got everything fixed!
I know about all the Landlord-Tenant Laws in Oregon. The better question to me is does Southgate Realty? I bet they do, but they just don't care. I tried withholding rent for repairs, as advised by my lawyer, by putting the rent in an escrow account until repairs were made. Guess what? Still no repairs. This agency is willing to damage thier reputation in order to make a quick profit. Don't believe me? Look in the East Oregonian. I rarely see them advertising available rentals, but I sure as hell see a lot of ads that they are "accepting new properties for management" which leads me to believe they are spreading their resources way to thin in order to make up for slow business due to the housing market.

all I can say again is do yourself a favor and look at all the other options before you consider Southgate. I know Pendleton is small with a limited number of rentals, but you would be suprised at the good deals there are to be had here along with GREAT landlords!
Amy Houger

Englewood, CO

#6 Aug 19, 2009
I keep getting nasty messeges on my phone from one of the property managers. I don't even rent! After every rude messege, I call and let them know that they have a wrong number. I have had 3 horrible messages on my phone. QUIT CALLING ME, I'M NOT YOUR TENET!!!!
Southgate Realty-Lynn

Hermiston, OR

#7 Oct 8, 2009
I must say, I have no tenants named Jon Smith, in fact, no Smith's at all. You mention "he said"; I have no property management people that are men, and have not since December. I've read your letter several times and cannot place you as a tenant at all. I have about 4 homes with basements, none rented recently, the folks have been there quite a while. Nothing leaking that I am aware of...no one that has reported loose counter tops, none reporting leaking faucets, no houses at all that anyone is planning on selling that I'm aware of, and I haven't complained about anyone's yard. If you'd like to tell me who you really are, I will make sure your repairs are made. Oh, and---i really do give a "crap"; and I have a whole lot of happy tenants.
Jon Smith wrote:
I have rented from Pendleton Southgate for the past 3 months. Nothing but problems with them since the day I moved in! Firstly, several repairs need to be made to the plumbing (shower faucets leak hot water constantly, outside faucet leaks when on into wall down to basement, most shut off vavles don't fully shut off water, etc...) countertops not secure, and more. Was promised it would all be fixed within the first couple weeks. Well 3 months later, and still nothing has been fixed, and I get constantly told that they are sending the contractor over or just placing blame on "the contractors" has become the norm. The landlord had the audacity to complain about the yard (I water, weed, mow, mulch... have done a LOT of work to get it up to "par"... don't think previous owner/renter did ANYTHING with yard). He mentioned something about the owners possibly placing the house on the market in the next few months, so I'm guessing his concern is "curb appeal" over making basic repairs. They have NO problem taking full rent payment every month.
Bottom line: RENT FROM SOMEONE ELSE WHO GIVES A CRAP!!!!
Southgate Realty-Lynn

Hermiston, OR

#8 Oct 8, 2009
Sorry, Amy, but Deborah gave me that number twice claiming it was her number, and I had reached her at that phone number several times. Aplogies for bothering you, but I really did want her to move the 3620 pounds of garbage she left behind.
Amy Houger wrote:
I keep getting nasty messeges on my phone from one of the property managers. I don't even rent! After every rude messege, I call and let them know that they have a wrong number. I have had 3 horrible messages on my phone. QUIT CALLING ME, I'M NOT YOUR TENET!!!!
Southgate Realty-Lynn

Hermiston, OR

#9 Oct 8, 2009
Sorry the rental you were in was sold, but you knew it was for sale when you moved in...
Danyel Thurmond wrote:
These are the worst people to rent from!!!!!!!!!They have terrible communication skills and are outright LIARS!!!!!I would rather live under a bridge then rent from them again!!!
Southgate Realty-Lynn

Hermiston, OR

#10 Oct 8, 2009
Sorry you feel that way. Can't pour concrete in the winter...
Puff wrote:
For people who specificly RENT from these people:
Dont expect good customer care
If something breaks Expect at least a week for work to be done on it. I waited 4 months for my driveway to be fixed, it was so bad I couldent use it.
Expect to be overcharged when you leave, specificly from "T & M cleaning and repairs, LLC. I should have taken them to court but my girl convinced me not to... still shaking my head.
Want to rent?
DONT RENT FROM THEM!
Kurt Symons

Salem, OR

#11 Dec 31, 2009
They have handled my rental for years and have done a great job.
Angela--Potentia l Renter

Fillmore, CA

#12 Feb 1, 2010
I am glad to read these reviews and glad Lynn defended the business.
Good job each of you--I'll be taking all into consideration.
candace sturtevant

Pasco, WA

#13 Mar 29, 2010
Puff wrote:
For people who specificly RENT from these people:
Dont expect good customer care
If something breaks Expect at least a week for work to be done on it. I waited 4 months for my driveway to be fixed, it was so bad I couldent use it.
Expect to be overcharged when you leave, specificly from "T & M cleaning and repairs, LLC. I should have taken them to court but my girl convinced me not to... still shaking my head.
Want to rent?
DONT RENT FROM THEM!
I have lived in my home a duplex for 19 years. They took over managing my place last Sept, 2009 and I have had nothing but stress since. Now they are attempting to evict me for no reason. I am getting a lawyer. They are the meanest people I know and are killing me.
Candy
candace sturtevant

Pasco, WA

#14 Mar 29, 2010
No one checked on me for 8 years. This place has discriminated against me and my children who are on the original contract. Since they took over managing my home rental, which I have lived in for nineteen years, I feel like dying. They are the lying, meanest rental people you can find. I will fight for my home. The only reason they want me to move is to fix up my place and charge more rent. And the lady in the other duplex does not have an eviction notice because she is friends with Dondee Johnson who works there. I am getting a lawyer. It is not right the way they are treating me and from what I understand, the way they treat all their renters. One of them deserves to lose her brokers license because of discrimination.
I am not lying. Do not rent from them or get them to manage your properties.
Southgate Realty-Lynn

Hermiston, OR

#15 Aug 25, 2010
Candace, I know you are upset, but the owner has a right to have his property back, if that is what he wishes.
Candace Jurado

Los Angeles, CA

#16 Jul 1, 2011
My Husband and I decided to sell our house and move out of state on relatively short notice. After careful consideration we hired Lynn Smith Owner/Broker of "Pendleton Southgate Reality". In hindsight we can say that it was the BEST decision we could have made! We priced the house as suggest by Lynn and it was on the market for less than 2 weeks before we accepted an offer! The whole process was a cake walk! We didn't have any hangups, snags, setbacks, or altercations throughout the entire process. I must admit that I expected something ugly to happen, due to all the horror stories that I have heard by people whom have gone through the process. At one point Lynn said and I quote "Honey...you pay me to do the worrying for you". I knew from then on I was in good hands! I believe her assertive and insistent personality would be a great asset to anyone looking to sell or buy a home!
Potential Renter

Molalla, OR

#17 Sep 25, 2011
As a property manager in the Willamette Valley for the past 9 1/2 years, as well as a state employee, I am impressed with Lynn's professional defense of her business. I am aware of the landlord/tenant laws in Oregon, and she obviously is as well. Should you have any 3 bdr. homes available in the near future, please let me know. I have put in for a job transfer to the Pendleton area and anticipate a move in the next 3-5 weeks. I have found the average rental to be surprisingly higher than expected, in addition to somewhat outrageous move in/deposit fees. Starting to wonder if the salary & job promotion is even worth it if housing is going to be so expensive.

In any event, should you or anyone else have a decent place, at least 3 bedrooms (I have 3 kids) please let me know at: thompsons_w_3@yahoo.com

Thanks :)
Tim

Pendleton, OR

#18 Feb 10, 2012
I found Southgate to be excellent landlords, especially Dawndi Johnson. Southgate always responded to my issues in a timely manner.
Angela Fleek

Manchester, WA

#19 Feb 13, 2012
After my Father's passing, I listed his home with Southgate Realty. Dawndi was my Realtor and has become a good friend. She works very hard at what she does. I live out of state and she took care of everything I asked of her. If I needed an estimate on work that needed to be done, she arranged it for me. When I needed someone to care for the lawn at a reasonable price, she arranged for that also. When the police were called to my Dad's home, she took the time to go there and see what was going on. She went above and beyond what her duties would normally be and I have been very grateful for her assistance. In addition to this, I want all of you to know that I researched the realty companies in Pendleton before I hired them. I had several very good references for them from other professionals in the area including a well-known real estate appraiser who was a friend of my Dad's. They all had nothing but high praise for Lynn Smith and her team. I was told, quote, "They are the best". Just in case that's not enough for you, there's a wonderful lady named Marge working there. She and my Mom, who has also passed away, were good friends for nearly thirty years. Marge is the wonderful kind of realtor who will take you to "lookie-loo" at a home just because she enjoys discovering those beautiful, elegant jewels that are Pendleton's early homes as much as you do. If I ever have real estate needs in the Pendleton area (or if I'm just dying to see the inside of that Craftsman!), Pendelton Southgate Realty are the only folks I'll be calling.

Happy House Hunting!
Angel
Great Family of 4 renters

Walla Walla, WA

#20 May 5, 2012
I have been looking to find a list of the available rentals from Southgate Realty. I now realize you don't work on Saturdays. Enjoy the weekend! We were just informed by our landlady that our house (which we intended to be in for a cpl years) is now no longer able to be a rental. We were given 30days to find a new home. We have never had any problems (other than disliking an oil furnace ;) Our rent has always been paid and we had a great relationship with our landlords/property managers. We really love our current home, but are not really wanting to pay more for less which is what we keep running into. We currently pay 750 for a 3bdrm, 2ba, 2 living room, 2 car garage, house. We love it and are sad to have to move. The only thing about this house that could be disliked is that it is RIGHT ON the railroad tracks. Our walls occasionally rattle when we get a real mover of a train. My fiancee and I are both hometown Pendleton folks with a 4 y/o and a 5 m/o. We would love to someday own a home, but for now are just looking to rent for a cpl years.

Lynn or Dawnde...
If you could help us find somewhere that we can be Happy in we would love the help. This is a bit of an emotional situation, but we are great renters and good peoples.

erikap_007@hotmail.com

Thanks a lot,

1 Good Mama

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