Family Care PC & Walgreens

Family Care PC & Walgreens

Posted in the Dyersburg Forum

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Mad Mother

Sioux City, IA

#1 Nov 6, 2010
This is a warning to everyone that deals with Family Care or Walgreens. My child takes Ritalin, I dropped the prescription off at Walgreens on Wednesday to be picked up today. Dennis, one of the nurse practitioners at Family Care had originally written the wrong dosage, I told her the day she wrote it and she wrote over it and said it would be okay. I asked Walgreens when I dropped it off if it was acceptable and they told me yes. I just went to pick up the medication and they told me to give them 5 more minutes. I ran some errands and came back, then they tell me they lost the prescription! Finally, they find it and then inform me they can not fill it correctly, b/c of Dennis' mess up. I call Family Care and the old secretary up there tells me they can not call Dennis, I have to wait until Monday when she comes in. Then the old witch has the nerve to tell me I should have taken the prescription to the pharmacy before he ran completely out! When I told her I did, she hung up on me! I have never had to deal with such a mess in my life over a child's medicine. Dr.'s, nurse practioners etc. are suppose to care about their patients. It takes some pretty sorry healthcare providers not to try to help their patients! If it weren't for patients, they would not have jobs!
idiot

Puryear, TN

#2 Nov 6, 2010
You seriously need to learn to speak and write in the English language. Start of by working on your verb tenses.
Mad Mother

Sioux City, IA

#3 Nov 6, 2010
I can write/speak however I like. I was not concerned with proper grammar when I posted, I was concerned with other parents knowing how incompetent Walgreens employees are and how careless Family Care is.
Topix is meant to be a place where people of the community can voice issues and/or concerns as well as advertise, or get advice. Instead, there are more people like yourself, who use it as a means to satisfy your feeling of insignificance or bash someone you are jealous of.
You have one of two issues, you have no life or you have a need to feel like you are more important, smarter, or rank above someone. I truly feel sorry for you.
Hey idiot

Milan, TN

#4 Nov 6, 2010
It's start off!!! Your one to really talk!!!
guest who had same issues

Dyersburg, TN

#5 Nov 6, 2010
I had the same kind of problem with both of those places. My son goes by his middle name, and they wrote the prescription out in his nickname name. Which is fine, and no big deal to me, but I made sure and ask if they would fill it like that. Because that is not the name on his insurance card. Family Care said yes they should have no problem. Walgreens wouldn't fill it. I had to go back and have another one written which took forever. I actually had several problems with Family Care and finally switched doctors. I have also switched pharmacies because Walgreens is getting so slow and has messed up several of my medications recently.
guest

Jackson, TN

#6 Nov 6, 2010
idiot wrote:
You seriously need to learn to speak and write in the English language. Start of by working on your verb tenses.
u r the idiot 4 doing the same thing u complain about. there was nothing wrong with wht she said. so why don't u start "of" by working on not being such a smart ass.
guest

Jackson, TN

#7 Nov 6, 2010
guest who had same issues wrote:
I had the same kind of problem with both of those places. My son goes by his middle name, and they wrote the prescription out in his nickname name. Which is fine, and no big deal to me, but I made sure and ask if they would fill it like that. Because that is not the name on his insurance card. Family Care said yes they should have no problem. Walgreens wouldn't fill it. I had to go back and have another one written which took forever. I actually had several problems with Family Care and finally switched doctors. I have also switched pharmacies because Walgreens is getting so slow and has messed up several of my medications recently.
been to both places and left both places due to careless errors and rude attitudes.
guest

Arlington, TN

#8 Nov 6, 2010
Mad Mother wrote:
This is a warning to everyone that deals with Family Care or Walgreens. My child takes Ritalin, I dropped the prescription off at Walgreens on Wednesday to be picked up today. Dennis, one of the nurse practitioners at Family Care had originally written the wrong dosage, I told her the day she wrote it and she wrote over it and said it would be okay. I asked Walgreens when I dropped it off if it was acceptable and they told me yes. I just went to pick up the medication and they told me to give them 5 more minutes. I ran some errands and came back, then they tell me they lost the prescription! Finally, they find it and then inform me they can not fill it correctly, b/c of Dennis' mess up. I call Family Care and the old secretary up there tells me they can not call Dennis, I have to wait until Monday when she comes in. Then the old witch has the nerve to tell me I should have taken the prescription to the pharmacy before he ran completely out! When I told her I did, she hung up on me! I have never had to deal with such a mess in my life over a child's medicine. Dr.'s, nurse practioners etc. are suppose to care about their patients. It takes some pretty sorry healthcare providers not to try to help their patients! If it weren't for patients, they would not have jobs!
It probably took you 2 hours to get the messed up prescription, too. PS They don't care about you or anyone else.
surely

Sioux City, IA

#9 Nov 6, 2010
walgreens is horrible, they make their own rules. it strange how you can take a prescription to walgreens and they tell you u cant have one of the meds filled and pick it up and pick thr other one up the next day but you can take it to another pharmacy they fill it and let you get one and come back and get the other one the next day
customer

AOL

#10 Nov 6, 2010
why would the doctor write a prescription if they didnt want you to fill all of them. Most of the time patients are just wanting pain medication and nothing else. I know for a fact that most doctors will tell the pharmacy the patient must get all medication or nothing at all.
mom of 3

United States

#11 Nov 6, 2010
Hi...i am sorry ya'll had bad experience w/family care! I have been taking my kids there for almost 5 years...and i love Dr. casey! She is the best peditrican i have found! But everyone has different experiences .....i hope u find a doc you like!
Confused

Waterloo, Canada

#12 Nov 6, 2010
Who is family care? I have never done business with walgreens-
guest guest guest

United States

#13 Nov 6, 2010
Mad Mother wrote:
I can write/speak however I like. I was not concerned with proper grammar when I posted, I was concerned with other parents knowing how incompetent Walgreens employees are and how careless Family Care is.
Topix is meant to be a place where people of the community can voice issues and/or concerns as well as advertise, or get advice. Instead, there are more people like yourself, who use it as a means to satisfy your feeling of insignificance or bash someone you are jealous of.
You have one of two issues, you have no life or you have a need to feel like you are more important, smarter, or rank above someone. I truly feel sorry for you.
What happened is an honest mistake that was fixed by the Dr. and the Drug store didn't use precaution but you are insulting and ranting as if something really bad happened. And YEAH if your kid has an ongoing condition such as ADHD that they take ritalin for you should get it filled BEFORE the med bottle is empty. Sounds like you neglected your responsibility too.
guest guest guest

United States

#14 Nov 6, 2010
customer wrote:
why would the doctor write a prescription if they didnt want you to fill all of them. Most of the time patients are just wanting pain medication and nothing else. I know for a fact that most doctors will tell the pharmacy the patient must get all medication or nothing at all.
Your just an idiot. That is the most UNTRUE statement ever. I have worked at 2 pharmacies and they run out of meds all the time. Even on Narcotics they can give you what they have and you return later for the rest IF the PHARMACY only has a partial amoun to fthe pills you need. ALot of people take meds every day that they NEED. If an elderly perosn needs their blood pressure pill they need it whether the pharmacy has enough pills of not they will give them SOME and fill the rest ASAP....Get off topix goober head
guest

United States

#15 Nov 6, 2010
mom of 3 wrote:
Hi...i am sorry ya'll had bad experience w/family care! I have been taking my kids there for almost 5 years...and i love Dr. casey! She is the best peditrican i have found! But everyone has different experiences .....i hope u find a doc you like!
I just left there and went elsewhere because they are soooo slowwww. It used to never be that way I have two kids as well and it has changed alot. We would sit in the Waiting room for a while. then again in the room. They forgot us once. OHHH....and One of them has gotten so scatter brained she is always messingup so we left.
surely

Sioux City, IA

#16 Nov 7, 2010
customer wrote:
why would the doctor write a prescription if they didnt want you to fill all of them. Most of the time patients are just wanting pain medication and nothing else. I know for a fact that most doctors will tell the pharmacy the patient must get all medication or nothing at all.
there was not any pain pills on this . he had pneumonia and i needed the antibotics more than the stuff for his cough.and after paying 184.00 dollars for antibotics i didnt have enough money to get the other until the next day. but he needed the antibotics in his system. but belew and ray didnt have a problem letting me pick up the antibotics and coming back the next day picking up the other.
dontuse

Hornsby, TN

#17 Nov 7, 2010
walgreens is always messing up my Rx's and they always have sloooow service! I cant stand it- I can NEVER go 2 thier pharmacy without leaving in a bad mood! Its always something. & Family Care- I took my buisness elsewhere a long time ago!
guest

Hendersonville, NC

#18 Nov 7, 2010
wallgreens sucks at being a store for anythinh you want. half of things in sale paper is dold out by time you get your paper
Mad Mother

Sioux City, IA

#19 Nov 7, 2010
guest guest guest wrote:
<quoted text>
What happened is an honest mistake that was fixed by the Dr. and the Drug store didn't use precaution but you are insulting and ranting as if something really bad happened. And YEAH if your kid has an ongoing condition such as ADHD that they take ritalin for you should get it filled BEFORE the med bottle is empty. Sounds like you neglected your responsibility too.
I dropped the prescription off on Wednesday. So no, there was no neglect on my part. My child can not afford the mistake of the pharmacy LOSING a prescription for his medication that CAN NOT get replaced, that is sheer irresponsibility. As for Family Care, the rude secretary up there needs to be gotten rid of. I know someone else she was rude and hateful to yesterday morning. Nikki would NEVER treat anyone like that. I agree with a previous poster, Dr. Casey is wonderful, I am not angry with Ms. Dennis, she was not notified of the situation with his prescription. I am sure she would have taken care of it had someone notified her. Dr. Feldhouse did take care of it, that was all we were asking but, that witch of a secretary at Family Care refused to let us talk to anyone and hung up on us. No one there even had the decency to call me and tell me it was taken care of, I found out when I went back to the pharmacy. I won't stop seeing Dr. Casey or Ms. Dennis b/c of this but I will drive my son to the Newbern office so I don't have to deal with that hateful old woman!
satisifed parent

Charlotte, NC

#20 Nov 7, 2010
My daughter has been going to family care for 4 years. Wouldn't take her anywhere else. She loves dennis and crichfield. When we first adopted her it was my first time at being a parent. They were so nice to us. Never had a upsetting visit or disturbing experience. Best wishes to u that u get everything taken care of with ur child

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