Review: Affordable Dentures - James B...

Review: Affordable Dentures - James Bruce Gray DDS

Posted in the Durham Forum

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Barbara Jones

Raleigh, NC

#1 Feb 6, 2010
I went to Affordable Dentures and you have to read this commentary. Dr. Gray only cares about your money. He does not care about you and has no empathy for your pain. He is heartless. He pulls teeth, you bleed and he pushes in your dentures and walks out. Then, his Spanish assistant says, "Are you always this sensitive to anesthesia?" In fact, they have no anesthesia. They give you a shot and that is it. She doesn't care either. On the other hand, they have a Dr. Hoya that really is wonderful. Only go there if you know he is going to be there that day. He only shows up around once a week. Good Luck.
Joann Keys

United States

#2 Feb 9, 2010
I went to affordable dentures for a full set of dentures and extractions and Dr. Gray did a great job!!! I am very pleased with and his staff!!
Deidra Mote

United States

#3 Feb 9, 2010
My mother went to Affordable Dentures and had MDI implants and lower dentures. She was very pleased. She had a hard time eating with her lower dentures for years until the implants.My mother was very scared to have the surgery. Dr.Gray took up alot of time with her and seemed to have alot of empathy.We were very pleased with the services at Affordable Dentures and with Dr.Gray.
AJ Sunshine

Raleigh, NC

#4 Apr 18, 2011
I went to affordable dentures in durham in feb 2011. I had two teeth pulled, they gave me shots first which did not hurt.. pulled my teeth.. which also did not hurt and i was done. I am healed now and did not have any problems or pain. they did however not waste any time.. they did not want to stick around and answer questions.. all in all i was very pleased.. i mean common people you are getting these services for a very discounted rate... you can't have your cake and eat it too!
Wil Haorld

Milwaukee, WI

#5 Dec 14, 2011
I went to Affordable dentures. The absolute worse decision you could make. If you want to be treated like cattle then go there. I would not recommend Dr. Gray to my worst enemy. He is non professional, cross his arms like he is lost, he only wants money. He's very vague when you as a question about your teeth.
Solution: find you a family regular dentist who cares about you and respect you as a person. I wished someone would have informed me. His arrogant attitude fit his affordable dental assembly line. Stay aways!!!!!!!!!!
katy

Chapel Hill, NC

#6 Mar 15, 2012
Im sorry but I completely disagree, I went to affordable dentures for a full set of dentures and extractions and Dr. Gray did a great job!!! I am very pleased with and his staff!!
helen

Chapel Hill, NC

#7 Mar 15, 2012
Dr. Gray is a wonderful dentist.I had a wonderful experience with him and his staff. If affordable is so bad, don't go back!! They have satisfied thousands of patients throughout the country.
Kathy Snyder

Chapel Hill, NC

#8 Mar 15, 2012
This is completely untrue. I went to the Durham Affordable Dentures and they were very friendly and helpful. I was given the correct information and was also given my options for treatment. I could not recommend them highly enough.
Joseph Wall

Chapel Hill, NC

#9 Apr 11, 2012
Very Professional atmosphere. The staff is welcoming and they get you back fast! The doctor was gentle and didn't try to sell me anything that I didn't need. I'll most definitely be back.
Robbie Williams

United States

#10 Jul 29, 2013
I am doing some research about AFFORDABLE DENTURES and DR GRAY. Yes, I am planning on going there to get a new set of top dentures because my first ones from WILLODALE DENTISTRY, were so perfect that I decided to accidentally throw them in the trash. After 55, don't multi-task! LOL
Anyhow, my point is that only two of the reviews were negative. I have to toss the first review out because it was much too DRAMATIC and Anesthesia can be given via syringe so it doesn't count. The second negative comment I will also toss because it's not really a review. its more of a objective, a plan for the reader. Do as I say, Not as I did type guy. So, I am left with half a dozen good reviews and though I haven't read them all, I think I will be back here real soon and I hope it' to write a RAVING REVIEW for DR GRAY. MOWAMHO (my own words and my humble opinion) Robbie
Robbie Williams

United States

#11 Jul 29, 2013
I HAVEN"T CHANGED MY MIND ABOUT THE 2 NEGATIVE REVIEWS. THEY JUST WERENT'T REVIEWS> HOWEVER, I HAVE DONE EXTENSIVE RESEARCH ON AFFORDABLE DENTURES AND ALTHOUGH IT APPEARS THAT 70% OF THE PEOPLE ARE SATISFIED, 30% ARE NOT AND ARE TERRIBLY NOT SATISFIED. THE FRANCHISE SEEMS TO HAVE GOOD DAYS AND ALOT OF BAD ONES AND THE TURNOVER IN EMPLOYEES MAKES GETTING GOOD SERVICE IMPOSSIBLE. I HAVE CHANGED MY MIND AND AM GOING BACK TO WHERE I WENT FIRST WILLOWDALE DENTISTRY WITH DR BOLTON, THE GREATEST SMILE, THE NICEST DENTIST AND A VERY GOOD SENCE OF HUMOR. STILL CAN'T BELEIVE I LOST MY DENTURED! WHAT AN A%^H*&@!
Lee Griffin

Charlotte, NC

#12 Jul 30, 2013
I went to Affordable Dentures today for a flexible partial. I had a wonderful experience. I read mixed reviews prior and prepared myself for a possible bad experience. This was not the case. The staff were pleasant and thorough. They made sure I was happy with what they had created and even called me on the phone to come back a second time that day for a second try in. I am very pleased with this place and would highly recommend them. I even heard them talking to other patients and trying to save them money rather then upsell them. Two thumbs up!!!
WPH

Raleigh, NC

#13 Aug 13, 2013
I had dental work done last week, I was VERY pleased and impressed with Dr. Gray and his staff. They were caring,friendly,and very professional. My HAT IS OFF to you and YOUR STAFF. Thanks for a job WELL DONE.
Betsy

Chesapeake, VA

#14 Aug 13, 2013
Wil Haorld wrote:
I went to Affordable dentures. The absolute worse decision you could make. If you want to be treated like cattle then go there. I would not recommend Dr. Gray to my worst enemy. He is non professional, cross his arms like he is lost, he only wants money. He's very vague when you as a question about your teeth.
Solution: find you a family regular dentist who cares about you and respect you as a person. I wished someone would have informed me. His arrogant attitude fit his affordable dental assembly line. Stay aways!!!!!!!!!!
Did he treat you like you were cattle? Did he pull your 'teets' and try to milk you? I think I might enjoy that, Hehehe, Jokeing! Betsy Mooooo
wagnaden

Raleigh, NC

#15 Sep 16, 2013
going to affordable dentures was the best move i ever made .i was in and out in 4 hours no pain and iv never felt so good about my self dr hoyle is the best .dr gray was also very helpfull and careing
smileing Dean
Teresa

United States

#16 Nov 5, 2013
If I had known affordable dentures on highway 54 with had an F rating with the better business bureau I would have not went there. I was treated very badly when I went in to have dental work done they took my money and the told me they could not do the work because my blood pressure was to high and when I asked for money back they would only give me the money for not pulling my teeth back they kelp the other 1,000 and said come back when you get your teeth pulled and when I came back a year later because that is how long it took to get my blood pressure down and extractions done they then put teeth in mouth that they made from a year ago and tooth missing on it. they told me they were not going to do another impression and I never got the final set made at all and they still have my money they stole my money I paid for services I did not get.
Joan Davis

Sanford, NC

#17 Apr 21, 2014
Do not go there! Trust me!!!
caligirl45

Garner, NC

#19 Jan 13, 2016
I went to Affordable Dentures in Durham. My experience with Dr. Gray and staff was amazing. The staff is very friendly. Dr. Gray was very pleasant and patient. He explained my treatment and answered all my questions without rushing me. Everyone there made me feel welcomed. I highly recommend them to everyone. The prices are affordable and my new smile looks great!
latrobe2

Durham, NC

#20 Jan 13, 2016
i had a great experience with every one in the office. the ladies in the reception/billing areas were incredibly patient with every single person they spoke with. the took the time to answer question about what services were provided and what they 2would recommend for each of the many patients that needed help. they were clear spoken and extremely helpful to a wide variety of need and helped everybody. back in the dentistry area i saw Dr Arthur Reynolds Jr. he was really wonderful and very kind about what he thought should be done and what my pocket could afford. he got terrific impressions. i needed a full upper denture, having lost mine somehow some where. the dentures were ready that same day and when i went back to try them on for fit and comfort, i was helped by caring and kind lab tech, Gloria, that knew exactly what to do. every one in the whole office seem really devoted to their jobs and happy to be there. i've read some mean things about Dr gray, but he is responsible for the folks that work there and the great service they give each and every customer. i believe he is a very good man and does great work. definitely recommend their services . i will go back in the future if i have any problems or lose my teeth again or need a reline. it simply was a very great experience.
power p

United States

#21 Jan 15, 2016
Betsy wrote:
<quoted text>Did he treat you like you were cattle? Did he pull your 'teets' and try to milk you? I think I might enjoy that, Hehehe, Jokeing! Betsy Mooooo
He is sorry, his work very shitty. He don't look at xray, he just push needles. He shook me so bad, my mouth hurt for days. Went back next day he try same thing I just ask for money back. They wouldn't give me all my money. And he couldn't perform job. And told me go to another DAS and get job done come back get Denture. Very poor Business. Please stay away from the one on 54 and 55 . Freddie is out there. Friday 13 .

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