Market Basket plans major project at Bridge Street plaza in Lowell

Full story: Lowell Sun 69
Executives with Retail Management and Development Inc., the real-estate arm of the DeMoulas Market Basket supermarket chain, are planning a $15 million reinvention of their Bridge Street shopping plaza. Full Story
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Denise

United States

#1 Jun 6, 2008
About time
Lowering the Bar

Gloucester, MA

#2 Jun 6, 2008
Its nice to see the private sector investing in the city
Bob

United States

#3 Jun 6, 2008
yipee!

Market Basket rules.
Very Happy

Tewksbury, MA

#4 Jun 6, 2008
I'm very, very pleased to her that Demoulas is going to do something with that plaza...I have been a customer of Demoulas for the most part of my adult life, I'd never go anywhere else. A big 'Thank You' to the Demoulas Family for everything.
Red Sox fan

Lowell, MA

#5 Jun 6, 2008
I hope Market Basket does something to improve customer service next. Too often, I've had to deal with teenagers who are more interested in chatting about last weekend's huge party than they are with helping customers or immigrants who don't speak or understand a word of English. They never have enough registers open. The shelves are a mess. The people responsible for bagging my groceries throw my potatoes on top of my bread and can't seem to keep all the refridgerated stuff together. I've dealt with so many price discrepancies. They never have enough help at the deli and bakery departments. I try speaking to the store manager at the one I shop at in Billerica and I see no improvements in the store at all. All I'm asking for is a lille respect when I shop.
john

Chelmsford, MA

#6 Jun 6, 2008
Red Sox fan wrote:
IToo often, I've had to deal with teenagers who are more interested in chatting about last weekend's huge party than they are with helping customers or immigrants who don't speak or understand a word of English.
Yeah, I think maybe helping those who don't speak english would work if those who don't speak english would try to help themselves by learning to speak english.
Very Happy

Tewksbury, MA

#7 Jun 6, 2008
WOWWWWWWWW Red Sox Fan you seem the type that any improvements they do wouldn't suit you. It isn't that bad.
Disgrace

Easton, MA

#8 Jun 6, 2008
Red Sox fan wrote:
I hope Market Basket does something to improve customer service next. Too often, I've had to deal with teenagers who are more interested in chatting about last weekend's huge party than they are with helping customers or immigrants who don't speak or understand a word of English. They never have enough registers open. The shelves are a mess. The people responsible for bagging my groceries throw my potatoes on top of my bread and can't seem to keep all the refridgerated stuff together. I've dealt with so many price discrepancies. They never have enough help at the deli and bakery departments. I try speaking to the store manager at the one I shop at in Billerica and I see no improvements in the store at all. All I'm asking for is a lille respect when I shop.
Man what is your problem. I love that you are a Red Sox fan, but all you must do is complain. Grow Up. Why don't you bag your own groceries and if you go to Market Basket that much why do you need to ask where something is. All supermarkets are laid out the same so you should have a general idea of where something is.
klm

Lowell, MA

#9 Jun 6, 2008
its about time we need a retail store there walmart would be great
michelle

Lowell, MA

#10 Jun 6, 2008
klm wrote:
its about time we need a retail store there walmart would be great
Please tell me you are kidding about putting a walmart there. That would be the worst thing ever. That store sucks.

Since: Feb 08

Location hidden

#11 Jun 6, 2008
They must need the extra store space to increase the sixe of the Goya section.
Shopping at that store and the Wal-Mart up the road is like taking a vacation to Mexico or Cambodia.
sox fan 2

Lowell, MA

#12 Jun 6, 2008
must be nice to have so much money
not to shop at wal-mart. I BET YOU
DO SHOP WAL-MART AND TRY TO HIDE FROM PEOPLE.
sox fan 2

Lowell, MA

#13 Jun 6, 2008
IF YOU DONT ENJOY SAVING MONEY THAN
BE MY GUEST AND SHOP AT THE MORE
EXPENSIVE PLACES
michelle

Lowell, MA

#14 Jun 6, 2008
Truth-Speaker wrote:
They must need the extra store space to increase the sixe of the Goya section.
Shopping at that store and the Wal-Mart up the road is like taking a vacation to Mexico or Cambodia.
so true, so true...I sometimes feel like I'm in West Virginia when I shop at the Walmart at Drum Hill...the lack of teeth is frightening.
Katherine

Leicester, MA

#15 Jun 6, 2008
michelle wrote:
<quoted text>
Please tell me you are kidding about putting a walmart there. That would be the worst thing ever. That store sucks.
In keeping with the high quality of merchandise and service, family wages and benefits to employees and overall responsiveness to the community it serves, Market Basket is tops. Walmart does not belong there.

“Don't shoot the messenger!”

Since: May 08

Lowell

#16 Jun 6, 2008
Agreed customer service needs to be stepped up a bit. I was in a Market Basket the other night and all the bagger and cashier could do was roll their eyes at me. The time before that, all I got was a blank stare, no hello, no kiss my @ss, no nothing. I realize they are kids working there after school for the most part but a smile and a have a nice day goes a long way.
Summer Breeze

Lowell, MA

#18 Jun 7, 2008
I also think Market Basket needs to do something about Customer Service. It's not even just the high school kids. I've encountered quite a few rude adults working there. The last time I ever shopped at MB, I had forgotten my checkbook at home (An honest mistake!) and didn't realize until after the cashier had rung up my order. The assistant manager came over to suspend my order and loudly berated me for causing her a minor inconvenience. I left my order at the register and have never gone back. I'd rather pay a few extra dollars and get treated with a little respect.
Heywood_J

Lowell, MA

#19 Jun 7, 2008
Bad CS? Must be that particular store (and that dumpy neighborhood). I love my local Market Basket. The nicest people work there.
replier

Haverhill, MA

#20 Jun 7, 2008
Heywood_J wrote:
Bad CS? Must be that particular store (and that dumpy neighborhood). I love my local Market Basket. The nicest people work there.
and which dumpy neighborhood would you be insulting?

“Don't shoot the messenger!”

Since: May 08

Lowell

#21 Jun 8, 2008
The particular one I was speaking of is in Tewksbury's stadium plaza. I wouldn't consider that too dumpy...

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