Hibachi Buffet
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Angry Customer

Gainesville, GA

#1 Aug 29, 2010
I've just returned from Hibachi Buffet and I must say it was the worst dining experience I've ever had in my life. When we were seated I made a request to sit in the back where it was less crowded but I was rejected. When I asked why not they had to get a manager involved and he had no problem seating us where we requested to be seated.

I had to ask 3 people to get straws for our drinks. The food here is just terrible. And to top that off, a waitress did not stop by once to check to see if we needed any refills or take any plates until we were getting up to leave.

We were getting ready to leave and looked back and notice the huge line of people waiting to pay for their meal. They were having issues accepting debit cards and made the statement that they couldn't accept them nor do they take any checks. The customer and the manager had a few words and the customer ultimately went back behind the counter to show the MANAGER (could have possibly been the owner) how to use the debit card machine and the transaction went through with no issue.

Before we left, because a waitress didn't serve us at all, I got up and asked the manager if we could have a to go cup of coke. He hastily rushed to our table and asked us what the problem was and I told him we simply want a to go cup for a Coke. Not a big deal. It seems the request confused him a bit. After waiting 10 minutes, still no Coke. The waitress finally comes by when we are standing up getting ready to go and asks if we'd like any thing so we request the to go coke again. She looks at us kind of funny and walks away then comes back and starts repeating coke several times in broken English. She leaves and just brings us an empty Styrofoam cup back and we have to tell her again that we want a Coke to go. She finally brings us the Coke and to the counter we went.

We pay for our meal and the manager gives us a "coupon" stating that if we eat 10 meals there, the 11th one is free.

All and all it was a bad experience. Anyone else have any problems with Hibachi's? I think a lot of the problems we encountered would have not been present had it been for the language barrier.
Totally Agree

Gainesville, GA

#2 Aug 29, 2010
I have eaten here several times and also have many problems communicating with the people at Hibachi's. When they first opened I enjoyed the food aside from the communication problems. However, I noticed the more I ate their the less I enjoyed it and the more problems I had. I understand the waitresses are busy and they are running around trying to wait on other people. However, it is their job to make sure you have everything you need and if for some reason you can't keep up then they should find someone who can. However, let us keep in mind that this is a Chinese restaurant and I have only seen One Caucasian person that worked in the entire place. I feel that if perhaps they expanded their communication skill then possibly they would be able to serve their customers better.
PinkFlamingo

AOL

#3 Aug 29, 2010
I eat lunch there as often as I can. I love the sushi and 90% of the other food. I agree that a few times the waitress/waiter was slow with the service. I like that the temperature of the food is hot/cold as it should be. The restaurant that was previously in the same location never had her temps right. Anyway, the last few times I have been there I did not see the 2 owners anywhere. I met them when they first opened and they were VERY service oriented. It may be that the owners don't have hands on anymore.
Totally Agree

Gainesville, GA

#4 Aug 29, 2010
I agree with What PinkFlamingo said about the previous place that was there. It Definitely wasn't good. That is why I slightly surprised to find that Hibachi's was rather good. And you are right, their temps on their food is about right. There were a select few times that the food was a little cold when it should have been warmer.

It could definitely be that the owners are not there. If that be the case then I hope they can fix that soon. However, I have found the they communication with them is not any good at all. I dislike having to repeat myself.
BIGtwitter

Perry, GA

#5 Aug 29, 2010
No complains...everything is good, they ALL treat me like the king i am. THANX HIBACHI BUFFET.
THE PARKING IS ALWAYS FULL, THAT TELLS U MY FRIEND, WE ALL LOVE IT THERE.

“I don't believe it”

Since: Jun 08

Location hidden

#6 Aug 29, 2010
We have enjoyed ourselves the 3 times that we have been there. Yes, slight communication problems, but the food has been good, right temps, and it was very clean.
Strong Coffee

Alexandria, VA

#7 Aug 29, 2010
If you have a good experience then continue to eat there. If you have a bad experience, do not.

That is one of the great things about being an American: we have choices. For now!

Vote out Obama and all the democrats before our country becomes a third-world country. Our county is nearly there already.

Strong Coffee
pants on the ground

Flowery Branch, GA

#8 Aug 29, 2010
Strong Coffee wrote:
If you have a good experience then continue to eat there. If you have a bad experience, do not.
That is one of the great things about being an American: we have choices. For now!
Vote out Obama and all the democrats before our country becomes a third-world country. Our county is nearly there already.
Strong Coffee
Don't know about every one else but if i ain't going fishing i don't need no raw fish .
iron horse

Clemmons, NC

#9 Aug 29, 2010
Mama always said sushi is fish bait. Cousin ate sushi not so long ago at a resturant in ATL and picked up an intestinal parasite. Dr. said he will have problems for the rest of his life. Word to the wise if you eat sushi know your fish is fresh and know your sushi chef. For me and my house no sushi.

Since: Jun 10

Kittanning, PA

#10 Aug 29, 2010
Enjoyed Hibachi Buffet the first time we ate there. We were excited they had opened up. Each following time it is a little less "great". Still very good. The last time we were there they had a problem with the debit card machine also.

The only problem we've experienced there, each time, is there is another customer eating in there with disgusting body odor.(This is not anything management, owners, or employees can do anything about, I know.) The same person. Whew! Don't walk past, or you won't be able to smell your food!!!

And as for the sushi, that's fish bait! I'm not a fish! Fry it and we'll talk then! Otherwise, no way, Jose!
Jeffery

Alachua, FL

#11 Aug 30, 2010
I think the next time you're at Habachi's,you all should visit Coffee Chrysler Dodge Jeep..I bought a new truck and my challenger from there, the best service I ever had.
Strong Coffee

Alexandria, VA

#12 Aug 30, 2010
I would rather push the spare tire from my Ford than drive a brand new`Chrysler product.

Fried Fish is the only way to go, with some hush puppies and french fries on the side. And a gallon or two of sweet iced tea.

Strong Coffee
Jeffery

Alachua, FL

#13 Aug 30, 2010
Why Not Chrysler?
Optimistic

Mount Pleasant, IA

#14 Aug 30, 2010
I love sushi and was excited when I heard about Hibachi coming with sushi on the bar. It's so bland though...same scale as Tokyo's sushi. It's better than no sushi at all, but no comparison to good sushi!

All sushi isn't raw. Sushi refers to rice wrapped in seaweed with a variety of items in side from veggies to cooked/steamed/raw fish inside.
Paris

AOL

#15 Aug 31, 2010
Optimistic wrote:
I love sushi and was excited when I heard about Hibachi coming with sushi on the bar. It's so bland though...same scale as Tokyo's sushi. It's better than no sushi at all, but no comparison to good sushi!
All sushi isn't raw. Sushi refers to rice wrapped in seaweed with a variety of items in side from veggies to cooked/steamed/raw fish inside.
I agree with every point you made!

“I don't believe it”

Since: Jun 08

Location hidden

#16 Aug 31, 2010
Jeffery wrote:
Why Not Chrysler?
GM product-received bailout money.

Ford didn't receive any taxpayer bailout money.

“nunya business”

Since: Mar 10

Location hidden

#17 Sep 1, 2010
Jeffery wrote:
I think the next time you're at Habachi's,you all should visit Coffee Chrysler Dodge Jeep..I bought a new truck and my challenger from there, the best service I ever had.
Way too overpriced

Value depreciates too fast
Chicken Joe

Macon, GA

#18 Sep 2, 2010
Isn't a hibachi one of them midget grills? How do they cook all that there food on just one Hibachi? And an eggroll is nothing but the Chrysler of hand food.
howabout

Kathleen, GA

#19 Dec 14, 2010
I heard that the reason they closed down was because they were cooking rats. Now I know that sounds like a lie. People always say that chinese/asian restaurants cook stuff like that, but I heard that the owner actually went to jail for it?
Ased Out

Alachua, FL

#20 Dec 14, 2010
Peking House for life. They have been around the longest and that's no accident. All others pale in comparison...except maybe Jin Jins but it looks so nasty in there.

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