windstream is horrible

Posted in the Douglas Forum

Billy

Douglas, GA

#1 Jan 8, 2013
Windstream talked me into leaving cable and signing up for their internet package and WOW, what a mistake.. how is Windstream even in business in this area?? ATC, Plant telephone and Cable are all much better service then Windstream. I'm actually in the process of buying out of my contract with them to go back to cable.

Take this as a warning, stay far away from Windstreams internet.
all in the same boat

Funston, GA

#2 Jan 8, 2013
Billy wrote:
Windstream talked me into leaving cable and signing up for their internet package and WOW, what a mistake.. how is Windstream even in business in this area?? ATC, Plant telephone and Cable are all much better service then Windstream. I'm actually in the process of buying out of my contract with them to go back to cable.
Take this as a warning, stay far away from Windstreams internet.
i can tell ya from experiance no one company is any better than the other, cables just as slow as windstream, plant and atc throttle data and all have bandwith problems. atc even cuts off if you accidentilly download too much porn "we know no one just looks at porn it just popped up!"
RippinPaPa

Fitzgerald, GA

#3 Jan 11, 2013
all in the same boat wrote:
<quoted text>
i can tell ya from experiance no one company is any better than the other, cables just as slow as windstream, plant and atc throttle data and all have bandwith problems. atc even cuts off if you accidentilly download too much porn "we know no one just looks at porn it just popped up!"
Thats BS, when i was with windstream it was the worst service i've ever had in my life with any type of company. I have super fast cable internet and phone now and I could careless to ever see another windstream bill.
Stranger danger

Atlanta, GA

#5 Jan 16, 2013
Call Nesmith, he will get windstream back on track.!
Hello

Jonesboro, GA

#6 Jan 16, 2013
Going in the windstream office is terrible too. The ladies behind the counter take their time. I went in the other day and there was a long line. The women behind the counter just talked and talked. It wasn't about bills or services...its just well hey bobby Joe hows your family. Blah blah blah. I was in there for 20 min and all I was doing was dropping off a payment.
yup

Hawkinsville, GA

#7 Jan 17, 2013
Hello wrote:
Going in the windstream office is terrible too. The ladies behind the counter take their time. I went in the other day and there was a long line. The women behind the counter just talked and talked. It wasn't about bills or services...its just well hey bobby Joe hows your family. Blah blah blah. I was in there for 20 min and all I was doing was dropping off a payment.
This is the reason why I just pay this bill, the electric bill, and cell bills online. Enough personal chit chat at work. Get busy.
mad as hell

Douglas, GA

#8 Jan 17, 2013
Windsrtream are the ones that installed all those RED LIGHT CAMERAS all over town, when I called their company to ask why they were installing cameras, they told me they were not cameras but wifi antenna. I guess they think everyone in douglas is stupid enough to believe this. BULL SHIT WINDSTREAM your company sucks and your service is substandard. I will never do business with windstream company again.
I agree

Douglas, GA

#10 Jan 19, 2013
I had wind stream in Fitzgerald before I moved to Douglas 5 years ago. Service was horrible there too. I figured maybe it would be better in a bigger city, Douglas...but I was wrong. Then they want to charge me for coming out and fixing something that should already work in the first place.

I went to cable and it has been more reliable. Not perfect but at least it isn't going on and off constantly like wind stream. This is just my experience and input.
Verizon

Atlanta, GA

#11 Jan 19, 2013
Test Date: Jan 19, 2013 9:07:20 pm
Connection Type: Lte
Server: Atlanta, GA
Download: 23.05 Mbps
Upload: 2.00 Mbps
Ping: 35 ms
External IP: 70.193.130.198
Internal IP: 10.182.249.215, 10.10.1.254
Latitude: 32.84070
Longitude:-83.63240
A detailed image for this result can be found here:
http://www.speedtest.net/android/346844665.pn...
ugh

Perry, GA

#12 Jan 19, 2013
agreed, we have been calling for 3+ years now about the slow speed when we are suppose to be getting 3 mbs and they say they have a 'latency outage' and that they are working on it. gee, i didn't know it takes 3 years to solve one simple problem. my sister in law has mediastream and it works great, switching!
laso656

Fitzgerald, GA

#13 Jan 21, 2013
is that right?
tell me about it

Nashville, GA

#14 Feb 16, 2013
laso656 wrote:
is that right?
For the past 2 months they have said that "they are experiencing speed issues in my area" so this time I ask "what exactly is my area"? The customer service rep was surprised and just read my address back to me off of her computer screen.

I don't believe that the upgrades and equipment replacement is actually taking place.

I feel that the system is just over-loaded (breach of contract) like happens in my house if I'm surfing the net while my son is gaming.
tell it

Nashville, GA

#15 Feb 16, 2013
windstream is horrible
Shane145

Ocilla, GA

#16 Feb 16, 2013
Windstream should do coffee county a favor and leave. They are not doing anything to help our area. They are actually trying to pass a bill now to keep other service providers from being able to offer Internet in the county. Pray it don't pass.
tony

United States

#17 Mar 21, 2013
I've had windstream for years and for about the last 8 months my internet keeps dropping out. At first they said it was the modem because it was an older model or whatever so they gave me one of their nifty black and green wireless modems. STILL HAPPENS! I call and they keep saying that they don't see a problem on their end and they keep going into my modem and saying everything looks right there too. BS! Something is making me lose internet every two hours or so and the only way to fix it is unplugging and replugging in the modem. I'm beyond tired of it but they're the only people in town so I don't see it changing.
ole red

Ford City, PA

#18 Mar 21, 2013
I'm tired of the basterds too. everyone I know that has windstream complains about it. can anyone tell whether or not it's worse or better than mediastream
BBQ Nut

Douglas, GA

#19 Mar 31, 2014
How is Windstream now? I am thinking about dumping Vyve.
Advice

Ford City, PA

#20 Mar 31, 2014
Worse than ever! Sadly, there is not a single decent option around these parts.

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