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Epic

Douglas, GA

#1 May 7, 2012
Has any one else had a bad experience here?
mmm

Douglasville, GA

#2 May 7, 2012
Kim that works there is rude
Former customer

Douglas, GA

#3 May 7, 2012
This store is NOT a Tiffany & Co store but her attitude acts as if it is!
mother 0f 3

Douglas, GA

#4 May 8, 2012
I have been in there once and was in there to purchase a birthday gift...but after waiting at the register for 10-15 mins and no one caming to even see what I needed, I just left....1st and last time in there...TERRIBLY CUSTOMER SERVICE!
winner

Fitzgerald, GA

#5 May 8, 2012
mother 0f 3 wrote:
I have been in there once and was in there to purchase a birthday gift...but after waiting at the register for 10-15 mins and no one caming to even see what I needed, I just left....1st and last time in there...TERRIBLY CUSTOMER SERVICE!
where is this located....do you mean lucy lu the pink and black building
Jessica H

Pavo, GA

#6 May 8, 2012
Kim is a good woman and sweet as pie. I have worked with her before and known her several years. She always goes out of her way for everyone. Quit bashing her.
Great

Douglas, GA

#7 May 8, 2012
Being a good person has nothing to do with good customer service.
Kylee

Fitzgerald, GA

#8 May 8, 2012
I find things are overpriced and the owner always looks nasty to me.
mother 0f 3

Douglas, GA

#9 May 8, 2012
Yes, its Lucy Lu's on the corner of nicholls hwy by the carwash
bad

Douglas, GA

#10 May 8, 2012
BAD customer service I want be back!
lacey

Tifton, GA

#11 May 8, 2012
As the owner of Lucy Lu's I am a adult that will never hide behind my computer posting complaints about another. So why not put yalls big girl pants on and contact me with any problem you may have. Everyone was born with different type of personality thats what makes us all different. If your personality clashed with my employees personality I'm sorry. As most of you know my main business is making high dollar pageant dresses from this I have dealt with pageant gossip for many years. So in saying that I will tell you now that when you debut on the ever so popular (pink chat board) where everyone hides there face and name to bash you then you have finally made it big! I knew when my store got as popular and as successful as it has that I would find its name here. So to those who insist on hiding behind your computer and bashing us THANKS for the free advertisement! The bashing of my dress making business got people so interested in me and what I was all about I am now one of the top designers in the nation. So to those who insist on bashing me and my store I salute you! For those of you interested we are having a sale this week. If you bring in a graduation invitation you will receive 20% off. Just remember I am a grown mature adult. If you ever have any problems with my employees, our service, or our store policies please don't hesitate to call. As far as pricing goes we strive to keep great clothing to fit anyone's budget high or low. While I'm on here I would like to thank all of our customers for our huge success over the last 4 years.... Obviously we doing something right! Happy shopping:)
what else

Moultrie, GA

#12 May 8, 2012
What else do you sell besides pageant dresses? Honestly, I thought you did little girl parties. I love knowing I have options for gifts in town.
Valdosta Resident

Montezuma, GA

#13 May 8, 2012
We drive all the way from Valdosta, GA every few weeks because Lucy Lu's prices are so affordable and she carries the same lines as the Valdosta boutiques but at lower prices.
We love the store, the staff, and we love Lacey!
I buy clothes for my 12-year old and myself in there. If you had a bad experience in there and did not mention it to the owner, shame on you!
Kim

Douglas, GA

#14 May 8, 2012
I just want to say, that I'm sorry to anyone who "thinks" I was Rude to them. I have never intentionally been rude to anyone who came into the store. I know sometimes we are really busy and I am the only one working and it is hard sometimes to help everyone when it is so busy. Please except my apology and know that I am not that kind of a person that would just be rude to someone. I always try my best to speak to everyone that comes in. If I am busy helping someone else and you come in and need something, please let me know.. If you ever feel that I am being rude, then please let me know before you come on topix so I can make it right... I never thought I would be bashed on topix for something I didn't even know or was aware of that I did. I'm too old for this kind of stuff.. This is crazy. Thank you Jessica for your kind words and for defending me, your a sweetheart!
bad

Douglas, GA

#15 May 8, 2012
lacey wrote:
As the owner of Lucy Lu's I am a adult that will never hide behind my computer posting complaints about another. So why not put yalls big girl pants on and contact me with any problem you may have. Everyone was born with different type of personality thats what makes us all different. If your personality clashed with my employees personality I'm sorry. As most of you know my main business is making high dollar pageant dresses from this I have dealt with pageant gossip for many years. So in saying that I will tell you now that when you debut on the ever so popular (pink chat board) where everyone hides there face and name to bash you then you have finally made it big! I knew when my store got as popular and as successful as it has that I would find its name here. So to those who insist on hiding behind your computer and bashing us THANKS for the free advertisement! The bashing of my dress making business got people so interested in me and what I was all about I am now one of the top designers in the nation. So to those who insist on bashing me and my store I salute you! For those of you interested we are having a sale this week. If you bring in a graduation invitation you will receive 20% off. Just remember I am a grown mature adult. If you ever have any problems with my employees, our service, or our store policies please don't hesitate to call. As far as pricing goes we strive to keep great clothing to fit anyone's budget high or low. While I'm on here I would like to thank all of our customers for our huge success over the last 4 years.... Obviously we doing something right! Happy shopping:)
First of all its not the "personality" of the staff. How ridiculous is that? It would have been funny if Obama would have brushed aside the secret service allegations as a personality "issue" instead of a complete disregard for respect and proper etiquette. How about leaving a complaint box and see how your customers feel? If your bragging on the popularity of your business which has been made so by accusations of mistreatment rudeness; i.e. this thread and word of mouth; then you are a vain person. Think about how small the demographic is on this site yet there have been this many responses. Think of all who share this opinion and have not seen this thread. If you want to let your staff continue to act this way then so be it. The fact that you have responded the way you have actually lines up with the attitude and enviroment in which you choose to operate your business. So I'll give you a big pat on the back as soon as I can find a spot you haven't already patted yourself on. Touche!
Robin

Nashville, GA

#16 May 8, 2012
Lacey is my personal shopper! She and her staff are the kindest people. We are also from Valdosta and often drive to Douglas or Lacey will even drive to us!
Lacey has helped me with everything from my wardrobe to my child's Easter basket. Lucy Lu's is no longer Douglas' best kept secret!!
baddestofall

Tifton, GA

#17 May 8, 2012
I think I will head on up to Lucy Lu's today while I'm there if the owner is there I would love to pat her on the back for you!!! I think it's awesome how she wasn't afraid to come here, speak her peace and sign her name unlike your BAD self! Bahahha!!-Lori S.
Faux females

Douglas, GA

#18 May 8, 2012
Funny how people like you try to turn a FAIL into Winning.

Last time I went two black girls were walking out mumbling about her being a "bitch".

Cheap Chinese goods and a crappy attitude $45

Person talking trash about you when you leave $0

Making youself look like a pompous degenerate......Priceless.
Shame

Dexter, MO

#19 May 8, 2012
Its such a shame that there are so many jealous people out there that live to bash someone trying to work hard. Lacey, don't worry about a few wannabes, they will always be out there trying to tear you or anyone else down. If they had a problem this sure was a low class way to handle it. Your a sweetheart, and you know who you are! I wish I could shop in there more than I can. Ignore ignorance!
Jo
ummmm

Moultrie, GA

#20 May 8, 2012
Are little girls supposed to wear those clothes? I can't figure out the market. I am too much of a prude, I guess.

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