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Public Relations
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April 1, 2006
Dear Advanced Metal Roofing;
I have had so many compliments on my metal roof that was installed recently. The light stone color is beautiful and it looks fabulous! Justin and his crew worked hard to make sure every detail was done to my satisfaction. No more ugly rusty pipes, missing shingles, or leaks! I am very pleased with the result. This is a great investment!
Debbie Lewis Wilmington, NC
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March 27, 2006
Dear Sirs,
I want to let your company know how pleased I am with our new roof. I thought it was going to take a long time, but it didn’t, they were through on no time and cleaned up all the mess in the yard. My husband and I are so pleased with the outcome and the way it looks great. We comment on how much better our house looks now then before. Thanks for making our house look so good.
Robert and Sharon Webb Delco, NC
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March 20, 2006
My wife and I have lived in Robeson county since June of 1999. Our first contact with your firm was with Rob Atkins, your salesman, and a very pleasant meeting we had. We agreed on a price to have our roof finished with your metal roofing. Only a few days later, the material was delivered. To our surprise, the truck driver, named Kenny (last name unknown) was very courteous and polite, something we are not use to in this county. Then just two days later, the installer phoned us and came to look at the roof. The next morning, he and his crew started the installation. We are still shocked to see such courteous and professional people, not to mention how quick and great a job they did. I recommend your metal roofing and workmanship to anyone needing a roof.
Charles Jones Lumberton, NC
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February 27, 2006
Your installers were absolutely the greatest. The nicest guys you could ever meet. They were very willing to please. We’ve had a lot of compliments on our roof.
Christine Wood Hampstead, NC
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January 23, 2006
Jeff and his installation crew are some of the best people I’ve ever known working together. I thank God for them and recommend them for any job. Thank you for letting me experience their talent.
Willie C. Dixon Pink Hill, NC
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Public Relations
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January 22, 2007
Dear Eric,
Henry and I wanted to let you know how happy we are with our new roof. I love the color and think it adds character to my house. Henry likes knowing that he will no longer have to climb up on the roof and check for damage or missing shingles after the storms.
We were especially pleased with the professional and timely manner in which the job was completed. There was always someone in touch with us regarding scheduling, deliveries, and to answer any of our questions. The roofers were knowledgeable and efficient. When the job was completed, they cleaned up and removed all the debris and left nothing behind but a new roof and two happy customers.
Our thanks to everyone at Advanced Metal Corporation.
Henry and Jackie Butler Supply, NC
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January 15, 2007
On January 3, 2007 my roof was replaced with a metal roof. Everyone that I dealt with was very professional, knowledgeable and friendly. Everything was explained to me and all my questions were answered. I’m the first one in my community to have a metal roof, and my home really stands out. My house looks great, and the energy savings is very substantial. My friends and some of my co-workers have come by to look at my house. Advanced Metal Roofing is a great company to do business with, and I would highly recommend them to anyone that is interested in having a metal roof.
Thank you for much excellent work,
Martha Renolds Newport, NC
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January 15, 2007
I would like to take time to compliment your company.
Your salesman was very polite and informative. The staff in your office was very friendly whenever I called or they called me. And lastly, the installers were very nice and professional. They were very hard working and considerate of our property when working around our home.
Our overall experience was excellent and I would definitely recommend your company.
Thank you,
Jim and Bonnie Duffy Havelock, NC
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January 9, 2007
Our energy savings were more substantial than we thought. The energy bill after putting on the new metal roof wasn’t even for an entire month and still was 2/3 the cost of last December.(And last December was warm too.) We thought we would save in the summer, but we were shocked to see these savings in the wintertime, absolutely incredible! The customer service at Advanced Metal Roofing was very good too.
Lisa and Jeff Johnson Wilmington, NC
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December 28, 2006
To Whom It May Concern:
I am very satisfied with the whole process of getting our new metal roof installed. The product and installation was explained to us in full detail. The installation was done quickly and ahead of schedule. All materials were cleaned up as promised.
The new roof has changed the whole look of our house. Our house looks so much nicer We are very satisfied with the professionalism and attention to detail. I would highly recommend Advanced Metal Roofing to anybody.
Cordially,
Heidi V. Wecott Sneads Ferry, NC
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John Backensto
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My name is John H. Backensto, SFC, U.S. Army (ret),Hope Mills, NC. My email address is "john.backensto@hotmail.c om". I am a "paid in full" customer of Advanced Metal Roofing. My roofing project took place in March 2008.
The author of this posting is 100% identifiable. If any past, current or potential customers would like to speak with me directly, please contact me via my email address listed above. I would be happy to entertain inquiries about my personal experiences with this company, in correspondence or by telephone. I can even coordinate a home showing of the finished product if desired.
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Advanced Metal Corp
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Customer Testimonial
27 April 2008
My roofing project took place in March 2008. I chose the Diamond White color because it matched well with my house trim. My primary objective was to deflect solar radiated heat away from my roof. In contrast, dark colored asphalt shingles actually absorb much heat. As summer fast approaches, it is obvious to me that the attic vent fan has not come on once yet. What is not obvious to me is when it rains. I just do not hear the sounds of rain coming down on my house like before. That is truly amazing to me.
Mark was the “on-site” supervisor during the assembly stage of the project. I say “assembly” because all the cutting and shaping of the metal panels were done off-site prior to delivery. The materials were “custom-fit” to my house’s unique roofline. A week before assembly, George had come by to take measurements and sketches of my roof. My roof panels were assembled a few days after the projected assembly date. Local wind-storms during the original date made assembly unsafe at that time. Mark and his crew came out the very day the winds calmed; on a Sunday at my request! My roofline is a simple two-tier gable and the crew finished in just one-half day. Everything was cleaned up and hauled away at project’s end. Discarded pieces were gathered and picked up throughout the assembly process.
The outcome is that I am a satisfied customer. Passer-bys in the neighborhood have remarked to me repeatedly how beautiful the roof looks now. It is unique in an asphalt-shingle community. The neighborhood seems to have dubbed me an innovator with a flair for style. I just wanted to keep the heat and the rain off my house. I do not regard myself as an innovator though. I have observed that every commercial and public building constructed these days have a metal roof on it. There are reasons for that which I now benefit from.
Although I consider my roofing project a success, experience has taught me things that a new customer may want to consider. PRIOR PLANNING IS KEY! Assess your house sometime before the sales presentation. If there is anything out of the ordinary not obvious to the casual eye, make note of it. Insist that your concerns are addressed to George. My house has a special brand of siding that is rigid; unlike most vinyl siding that is flexible. Pointing out and asking questions about those significant details early on would have helped in the planning stages. I ran Tim, the regional construction supervisor for my area through hoops. I did not recognize and stress the importance of my facade. My hat goes off to Tim for being there when I had issues to address. He answered the phone and returned my calls. That is appreciated as good ole’ fashion customer service. That went a long ways with me. Communication is everything! His follow-up inspections insured my satisfaction.
In my eyes, Matt (Advanced Metal Roofing President) and Tim bear the mark of professionalism in the world of contracting. They set an example to emulate and a tone to follow in this company. That is why they are in leadership positions and that is why I write this testimonial. If a person would like to ask questions of a customer who has “been there and done that”, do not hesitate to write me at john.backensto@hotmail.com I would have no problem coordinating a home showing at a time convenient to us both.
Sincerely, John H. Backensto SFC, U.S. Army (ret) Hope Mills, NC
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