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Barbara

Woodland, WA

#83 Mar 25, 2012
Pal wrote:
<quoted text>
I agree. I am amazed at the smug attitude of those who demand that we all adopt pets from shelters. I think what is better is to be responsible pet owners and spay and neuter pets. I think responsible breeding with limited litters and complete placement of all puppies makes more sense than to try to tell people that they MUST adopt from a shelter.
AMEN!!!!!

Since: Nov 09

Burgin, Kentucky

#85 Mar 27, 2012
you know some people are very slow when it comes to people reading and posting on topix and they don't understand just how long that post or reply as been on the topic they are replying too.
Johnnydraco wrote:
<quoted text>
LOL. Pal wrote that 3 years ago. FYI

Since: Jan 12

Location hidden

#86 Mar 31, 2012
LMC wrote:
To whom it may concern
We were having our pure breed Finnish spitz ( show dog ) 8 week old puppy shipped from Portland to Boston. His shipping number is 03355682. Delta claims that there was a paper on his crate with Tampa written on it . By the time they managed to sort out where the crate was to be shipped he missed his flight to Boston. Instead of making it from Portland to Boston in 7 hours. We were now told he would get in at 6 am on Sunday. 17 hours from when he departed. My wife our breeder and I all made frantic phone calls to Delta. I personally spoke to a Tony Ford who after putting me on hold for 30 minutes told me he could not get through to the Salt Lake City location. I asked for his supervisor and spoke to Pat Elliott who would not give me any information about the whereabouts of the puppy. She told me that I could speak to her supervisor Cindy Brown on Monday by calling their 1-800 number. My wife and the breeder finally after over 3 hours of phone calls spoke to some people who knew the whereabouts of the puppy. They would not give their names or other info on how the puppy was doing.
I find this experience in stark contrast to their official policy letter:
Pets As Air Cargo
Delta Pet First is designed to address the special needs of all warm-blooded animals shipped without their owner. The following are some guidelines and benefits for our Delta Pet First customers:
Your pet will travel from origin to destination with the same priority as Delta DASH shipments. See Pet Shipping Rates for more information.
We recommend that you pre-book all arrangements prior to arrival at the origin facility by calling Pet First at 1-888-SEND-PET (888-736-3738).
You will be able to pre-book a maximum of 7 days in advance and a minimum of 1 day of the desired flight.
We have temperature-controlled Live Animal holding areas in our four hub cities: Atlanta, Cincinnati, Dallas and Salt Lake City.
Upon arrival in the destination city, pets will be delivered to the Delta cargo facility within 60 minutes.
All shipments must be picked up at the destination city cargo facility based on the destination station's guidelines.
Only warm-blooded mammals and birds considered to be personal pets or show/exhibition animals will be accepted.
Primates, including lemurs, monkeys, orangutans, gorillas, and chimpanzees will not be permitted.
Animals must be considered non-offensive and not dangerous to passengers or baggage handlers.
While the environment your pet travels in is temperature-controlled and pressurized, air travel is likely to be a stressful experience. To ensure your pet's comfort and safety and your peace of mind, see weather, health and kennel Requirements & Restrictions for important information.
Our puppy so far did the following
25MAR/1757 -- 1 PIECES AT SLC ASSIGNED TO DL1413/25MAR
25MAR/1713 -- 1 PIECES REMOVED DL490/25MAR AT SLC AND AWAITING FLIGHT ASSIGNMENT
25MAR -- 1 PIECES DEPARTED FROM SLC ON DL490/25MAR TO BOS
25MAR/1603 -- 1 PIECES AT SLC ASSIGNED TO DL490/25MAR
25MAR/1603 -- 1 PIECES ARRIVED AT SLC ON DL248/25MAR FOR TRANSIT
25MAR -- 1 PIECES DEPARTED FROM PDX ON DL248/25MAR TO SLC
25MAR/1118 -- 1 PIECES AT PDX ASSIGNED TO DL248/25MAR
25MAR/1118 -- 1 PIECES ACCEPTED AT PDX
Delta's customer service is unacceptable.
Delta should be band from shipping any Pets
Delta will find your dog when it starts stinking.
Personal Experience

Thomasville, GA

#87 Oct 4, 2012
I'd say its hit or miss unfortunately. I've shipped 2-8 times a year for the past 5 years.

When Delta would actually GIVE OUT CARGO PHONE NUMBERS. I NEVER ONCE HAD AN ISSUE. Only once was a flight changed and it was a good thing(earlier flight, so less time in layover). However the past 2 times have been a pain in the ARSE!!!

I drive hours to the airport(smaller city at that) just to be told(along with 3 other people) that because dry ice didn't go out on the 1st flight at 6am that our live animals couldn't be shipped....wth?? really lets ship dry ice over $1000 we would make off of live animals.

Then today, fog delays a flight by 3 hours, no one calls. Receiver arrives, waits 2 hours for the delayed flight and then is told there is no record of the live animal on the flight that was supposed to be rebooked....

Delta has gone to the shitz since they merged 2-3 years ago.
VETreality

Tallahassee, FL

#88 Nov 17, 2012
Yes, you care so much about the puppy that you removed it from its litter at 5 weeks old. Your breeder is an idiot, and you are ill informed pet owner. Any breeder that would have allowed your 5 week old puppy to leave shouldnt be breeding. A puppy of that age has no erupted molars or premolars, so incapable of properly chewing food, rather having to resort to swallowing whole chunks of food. Ridiculous, and you shouldnt be posting your stupidity all over the internet, you should be embarrassed.
Anynomous

Victorville, CA

#89 Nov 26, 2012
The fact the airlines keep losing animals is horrible. I think more drastic measures need to be taken. I do not think giving the owner money is enough. I think the person who lost the pet should be made to suffer the same. This is not right to treat someones pet this way. Thats like saying you lost someones child. Yes killing a 6 year old boy is bad but what if its a puppy. These people treat pets like children and they lose them like no big deal.
Ex-NWA - not a malcontent

United States

#90 Nov 28, 2012
Anynomous wrote:
The fact the airlines keep losing animals is horrible. I think more drastic measures need to be taken. I do not think giving the owner money is enough. I think the person who lost the pet should be made to suffer the same. This is not right to treat someones pet this way. Thats like saying you lost someones child. Yes killing a 6 year old boy is bad but what if its a puppy. These people treat pets like children and they lose them like no big deal.
OK... dose of reality here. I understand that pets are a very important part of peoples lives, and for some are indeed "like" children - they however are not children, and to compare a dog and a boy or girl is quite frankly nuts.

May I also say that the vast majority of animals are shipped daily with no problems, no delays, and no issues for the shipper or consignee. Occassionally they are delayed, and yes, occassionally they are misrouted to the wrong city or misplaced. They almost always find their way to their final destination.

I worked in the airline industry for more than 20 years, and I am a pet owner - I love my pets. Just about everyone I knew in the airline industry had the highest regards for animal shipments and would go above and beyond to make sure they were protected, fed and watered especially in the case of a delay.

There is another side of the pet shipment story that I notice is missing here. Irresponsible breaders and pet owners!!! Let me give you a couple of examples. Bringing an animal to ship when it is too cold, or too hot and demanding it go despite the hazardous weather conditions! Presenting the animal in a cage or kennel that is in disrepair - missing screws, dirty, improperly lableled, no food, no water. Shipping an animal that is in poor health! I've seen it all, trust me.

The airlines aren't perfect and yes, make mistakes. If you really think they are that terrible then drive your ass across country to pick up that puppy or don't take Fido with you when you travel. My own cat was misplaced by the airline I work for. No big freak out - we got her back after a few phone calls.

Finally, to suggest that somehow "the person who lost the animal" should be made to suffer or punished is absolutely crazy and shows just how over the edge animal rights activists are. Assuming you find the actual person that misloaded the animal you're really going to punish a human being over a lost pup --- how pray tell??? a public flogging on the airport ramp, a 30 day prison sentence, or maybe you'll just go to his home and kidnap his dog to make things right.

I feel for any pet owner that has to experience the anxiety of a missing pet - but seriously, let's put things in perspective here!

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