Review: Hansons Windows/Siding/Roofing

Review: Hansons Windows/Siding/Roofing

Posted in the Dearborn Heights Forum

Since: Aug 11

Bloomfield Hills, MI

#1 Aug 3, 2011
I had windows installed last year by Gandy Windows, which is now out of business, so I lost my guarantee. This year I am in the market for a new roof, gutters and a new back door. Yesterday (Monday 8/1/11) I called One Stop Home Improvement THREE times and left three messages before anyone got back to me. By that time, it was too late.

My neighbor had Hansons windows installed and I noticed the high quality of work. So I walked across the street and asked my neighbor for a contact person at Hansons. He gave me the name of Justin Hickey.

I called Justin and explained my needs. He was very friendly and not pushy at all. He asked me if I wanted a morning or an afternoon appointment. I told him I'd prefer an early appointment. He agreed to be at my house at 9:00 a.m. the next day.

I am retired military and being on time is very important to me. Justin arrived at three minutes before 9:00. He was very professional and took his time to answer my questions. I found that talking to him was like talking to a friend!

Justin didn't try to sell me something that I didn't need. I appreciated that a lot. He was very knowledgeable.

Justin gave me Brian Elias's business card, who is the president of Hansons. The card had Brian's cell phone and office number on it. Justin told me that I could actually talk to Brian!

I said,'Get out of here!' Who gets to talk to the president of the company? I'm retired military but I don't get a chance to talk to generals!

Good job, Hansons! THAT'S how a company should be run!
GPT

Pontiac, MI

#2 Aug 4, 2011
bs

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Dearborn Heights Discussions

Title Updated Last By Comments
News Antonio's to reopen former Italian restaurant i... (Jun '13) Sun WATCHING LIVONIA 15
Oops! David Kutek did it again (Jul '14) May 30 Tyrone 3
Redford should I move there? (Sep '13) May 30 Tyrone 21
Review: A And M Express 1 LLC May 30 JB Hunt 2
News Sharia scare threatens religious freedom (Nov '10) May 27 Swedenforever 6
Dearborn doctor Pleads Guilty to 4.2 million $ ... May 25 News 1
News Man Arrested After Driving 153 MPH On I-75 Down... May 22 kev 1
More from around the web

Dearborn Heights People Search

Addresses and phone numbers for FREE

Personal Finance

Mortgages [ See current mortgage rates ]