Rhea County animal Hospital - Horribl...

Rhea County animal Hospital - Horrible service

Posted in the Dayton Forum

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Mallory Smith

United States

#1 Mar 23, 2012
Do not take your pet to this animal hospital. The animal hospital at 9961 Rhea County Highway has one of the rudest customer service employees I have ever met. I took my dog in two days ago to be spayed. I told her what I was there. She asked me a bunch of questions while giving me this really rude look and talked to me like I was stupid in this belittling tone of voice. I took my dog on 3/21/2012. To the woman at the front desk, you should be fired for how you talk to some of your customers. Learn how to deal with the public.
nunya

Cleveland, TN

#2 Mar 23, 2012
Mallory Smith wrote:
Do not take your pet to this animal hospital. The animal hospital at 9961 Rhea County Highway has one of the rudest customer service employees I have ever met. I took my dog in two days ago to be spayed. I told her what I was there. She asked me a bunch of questions while giving me this really rude look and talked to me like I was stupid in this belittling tone of voice. I took my dog on 3/21/2012. To the woman at the front desk, you should be fired for how you talk to some of your customers. Learn how to deal with the public.
I know the woman you're talking about and she is rude. But the rest of the staff has always been exceptional. You aren't the first or the last to complain about her. Why they haven't gotten rid of her is beyond me.
well

United States

#3 Mar 23, 2012
bc complaining on topix, and actually reporting her to her superiors is two diff things. complaining on topix wont do a thing!
its a mess

United States

#4 Mar 23, 2012
well wrote:
bc complaining on topix, and actually reporting her to her superiors is two diff things. complaining on topix wont do a thing!
complaining to the dr won't help either. He actually choked my dog with the lead because I couldn't pick him up to put him on the table because my arm was in a cast. I'm not allowed there because I told him off.
its a mess

United States

#5 Mar 23, 2012
its a mess wrote:
<quoted text>complaining to the dr won't help either. He actually choked my dog with the lead because I couldn't pick him up to put him on the table because my arm was in a cast. I'm not allowed there because I told him off.
and im not the only one. Heard stories of this happening to others.
nunya

Cleveland, TN

#6 Mar 23, 2012
well wrote:
bc complaining on topix, and actually reporting her to her superiors is two diff things. complaining on topix wont do a thing!
I'm sure people complain in person as well. When I had a problem with her I complained. But the rest of the staff has been great to me.
Mallory Smith

York, SC

#7 Mar 24, 2012
well wrote:
bc complaining on topix, and actually reporting her to her superiors is two diff things. complaining on topix wont do a thing!
Look I'm trying to start world war 2 at the animal hospital okay. That's why I haven't complained and went and reported her at the hospital. There are very few animal hospitals around here and I don't want to have to drive all the way to chattanooga every time my dog has to go to the vet. Also, I don't want to feel tense and uncomfortable at the animal hospital every time I go up there. Besides, its really none of your business.
its a mess

United States

#8 Mar 24, 2012
Mallory Smith wrote:
<quoted text>Look I'm trying to start world war 2 at the animal hospital okay. That's why I haven't complained and went and reported her at the hospital. There are very few animal hospitals around here and I don't want to have to drive all the way to chattanooga every time my dog has to go to the vet. Also, I don't want to feel tense and uncomfortable at the animal hospital every time I go up there. Besides, its really none of your business.
Mallory have you tries south rhea animal hospital. Drs and staff very nice and eager to please
Mallory Smith

York, SC

#9 Mar 24, 2012
its a mess wrote:
<quoted text>
Mallory have you tries south rhea animal hospital. Drs and staff very nice and eager to please
I don't think I've ever tried that hospital. But Ill definitely try that place the next time I have to take my dog to the vet. Thanks.
sissy56

Georgetown, TN

#10 Mar 24, 2012
south rhea they are great they saved my dog life my dogs are my babies i cant say enought good things about them
best interests

United States

#11 Mar 26, 2012
South Rhea animal hospital is fantastic. That is where I take my furbabies. Always great service and the ladies are so nice there.
Duh

United States

#12 Mar 26, 2012
If you are trying to start World War II I think you are over 70 years too late Ms. Smith! You are also completely contradicting yourself by telling someone it is none of their business because you are POSTING IT ON TOPIX. If you do not want someone in your business do not post your personal problems with an area business on an online gossip website! Do as several others have said and report your problem to the correct place!
Mallory Smith wrote:
<quoted text>
Look I'm trying to start world war 2 at the animal hospital okay. That's why I haven't complained and went and reported her at the hospital. There are very few animal hospitals around here and I don't want to have to drive all the way to chattanooga every time my dog has to go to the vet. Also, I don't want to feel tense and uncomfortable at the animal hospital every time I go up there. Besides, its really none of your business.
Mallory Smith

United States

#13 Mar 27, 2012
Duh wrote:
If you are trying to start World War II I think you are over 70 years too late Ms. Smith! You are also completely contradicting yourself by telling someone it is none of their business because you are POSTING IT ON TOPIX. If you do not want someone in your business do not post your personal problems with an area business on an online gossip website! Do as several others have said and report your problem to the correct place!
<quoted text>
Really you have nothing better to do with your life than criticize me. Well this is Rhea County, so nothing new here. First of all, when I said I was not trying to start World War II. You knew exactly that I was being sarcastic and that I was not talking about the actual World War II. You just want someone to bitch at cause your kids probably don't respect you and your wife or husband doesn't love you anymore. Also, You are not the boss of me. So don't tell me what to do. I will report it when I feel like it and am good and ready. When I made this topic, I was just trying to inform the public on what kind of service I had, not start bitch fest 5. You people in this town really like creating drama left and right, don't you. I may be at the animal hospital once or twice every one or two years. Why go in there and make this huge production when I probably won't even be back for a year or two? You are obviously on foodstamps and don't have anything better to do than start a fight with someone on this website. Here's an idea. When you go to the grocery store, be sure to pick up a LIFE.
Mallory Smith

United States

#14 Mar 27, 2012
Duh wrote:
If you are trying to start World War II I think you are over 70 years too late Ms. Smith! You are also completely contradicting yourself by telling someone it is none of their business because you are POSTING IT ON TOPIX. If you do not want someone in your business do not post your personal problems with an area business on an online gossip website! Do as several others have said and report your problem to the correct place!
<quoted text>
Also, I just saw my post. I made a typo, okaaaaay. I meant to say that I'm not trying to create World War II. It was an honest mistake. I bet when you saw that typo, you probably thought to yourself, " I finally have someone to insult and criticize today and make my worthless life feel meaningful." Finally, at last. Also, this will be my last post so don't bother responding. Of course, you don't believe and probably will post a comment that reads, your respond again like everyone else or something. But you will find out that to be untrue. I got carried away at the last post because I got really frustrated when someone is trying to make me look like the bad guy when all I'm trying to do is inform the public. I'm not going to be some cyberbully like you. I'm strongly against any type of bullying, and I feel that is is exactly what I would be if I kept responding to you. That is the perception people would get if they saw my posts. That is something I do not want to be affiliated with in any way, shape, or form. Try to learn not to criticize and judge someone so much. The only person you have the right to judge is the person you see in the mirror. I hope you get help because you seem to be a very disrespectful based on the comment you sent me.
really

United States

#17 Mar 27, 2012
Come on people it was a typo. Anyone with half a brain could see that.
what in the world

Dayton, TN

#18 Mar 27, 2012
Mallory Smith wrote:
<quoted text>
Really you have nothing better to do with your life than criticize me. Well this is Rhea County, so nothing new here. First of all, when I said I was not trying to start World War II. You knew exactly that I was being sarcastic and that I was not talking about the actual World War II. You just want someone to bitch at cause your kids probably don't respect you and your wife or husband doesn't love you anymore. Also, You are not the boss of me. So don't tell me what to do. I will report it when I feel like it and am good and ready. When I made this topic, I was just trying to inform the public on what kind of service I had, not start bitch fest 5. You people in this town really like creating drama left and right, don't you. I may be at the animal hospital once or twice every one or two years. Why go in there and make this huge production when I probably won't even be back for a year or two? You are obviously on foodstamps and don't have anything better to do than start a fight with someone on this website. Here's an idea. When you go to the grocery store, be sure to pick up a LIFE.
Holy smokes lady. You may not want to start World War II but you sure seem to want to have a fight with someone period. I feel bad for you. You are obviously angry at more than just a trip to the vet. Hope things get better for you soon. You are overflowing with words of hatred for anyone and everyone that has an opinion. Man, I hope things look up for you soon.
disagree

United States

#19 Mar 31, 2012
I think the people I met at south rhea are very rude and I believe in first impressions. They could've been having a bad day though. Just like maybe the lady at north rhea could've been. Don't ruin their reputation because of one incident that you may be blowing out of proportion. North rhea has some of the most experienced vet/vet techs around.. be thankful you have a couple of places to take your animals..
sick of it

Chattanooga, TN

#20 Mar 31, 2012
North rhea ? having a bad day? yeah,,right!!! they've been having a bad day for years!
Thankful

Dayton, TN

#21 Mar 31, 2012
disagree wrote:
I think the people I met at south rhea are very rude and I believe in first impressions. They could've been having a bad day though. Just like maybe the lady at north rhea could've been. Don't ruin their reputation because of one incident that you may be blowing out of proportion. North rhea has some of the most experienced vet/vet techs around.. be thankful you have a couple of places to take your animals..
I am thankful and thank them when I pay on my way out. They should be thankful as well they have customers. I show my appreciation by paying for their services that I don't have to take my pet to. The least they can do is be respectful and appreciative of my business. The employees should be thankful they have a job and not do their employer a disservice by making customers upset.
Thankful

Dayton, TN

#22 Mar 31, 2012
P.S. On those bad days, that's when professionalism should shine through, put your personal crap where it belongs and be kind to the paying customer no matter how crappy you feel.

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